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Melia Las Dunas

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Melia Las Dunas
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7,977 Reviews from our TripAdvisor Community

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Showing 4,366: English reviews
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Reviewed 3 days ago NEW

We stayed here for a week in April 2017 (Couple 33 & 27) and while we managed to have a good time the resort wasn't up to our expectations and I feel like we wouldn't have gotten worse treatment if my girlfriend wasn't a native Spanish speaker. When we checked in they said the room wasn't available so we went...

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Helpful?
2Thank Andrew D
Toronto, Canada
Reviewed 3 days ago NEW

This was my second time to MLD , while my travel companions have been there multiple times. Last year I rated this resort a 4 star but this year I have to move it up in spite of some minor construction outside the buffet. MLD is very clean, the lobby and grounds are beautiful, the beach and the ocean are...

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Thank James H
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Mr, James H: Thank you very much for considering Melia as your vacation company, that make me real proud of the service ant most specially of the staff that provide it here in Las Dunas!! Thank you very much for your great review and comments!!! Kind Regards, Laurent Labal General Manager

Reviewed 4 days ago NEW

Mine and my husband's first time to Cuba was not a disappointment thanks to the Melia Las Dunas resort! The resort was beautiful, the beach was breathtaking, the staff were wonderful, the food was good, the sun was hot and the pool was cool! We loved every minute of it and we plan to go back next year!

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1Thank Cindy L
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest; Beautiful review!! Short and concise, I love to see that guests leave our resort wishing to come back, so please do!!! It will be our pleasure to host you back again in a near future. Laurent Labal General Manager

Hamilton, Canada
Reviewed 4 days ago NEW

We visited Melia Las Dunas at the end of March. We had a great vacation. Family of four (2 adults and 2 kids). The bus ride to the hotel was about an hour and a half but a beautiful one with a great tour guide along the way. Check in was pretty easy a bit long but only because a...

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3Thank Claud0101
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: Thanks a lot for taking your time sharing your experience on Trip Advisor web site and showing to all the travelers how good is our hotel. It will be a pleasure to receive you here again, thanks again for trust in Cuba, Melia Hotels International company and our Melia Las Dunas hotel. Do not hesitate to contact us...

Edmonton
Reviewed 5 days ago NEW

We travelled to Melia Las Dunas from March 1 – 8. 5 adults and 2 children (age 9) staying in 3 rooms in one building (35). We have travelled and picked resorts based on Trip Advisor reviews for many years. I can usually look past the negative reviews as there are always travelers that just seem to complain regardless of...

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3Thank sgalba
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: Many thanks for give us the possibility to know about your experience. Thanks for your review. We understand you have had a good time, even when your experience has not been exactly as expected. We will take into account every detail you are referring us and work very hard in the improvement of all our services. Thank you...

Toronto, Canada
Reviewed 6 days ago NEW

I will begin by saying that we have traveled quite a bit and our expectations of Cuba were not super high. While we did end up having a good vacation thanks to sharing it with our friends, there was a number of things that I have found absolutely appalling and I will NOT be going back to Cuba or Melia...

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3Thank MamaMia1279
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: First of all I would like to thank you for choosing Melia Las Dunas for your holiday. We apologize for all of the inconveniences you mentioned and we are very sorry that the service received was not up to the standards you expected and deserved. We sincerely thank you for your comments. Please be assured that we will...

Timmins, Canada
Reviewed 6 days ago NEWvia mobile

Our group of 6 people ranging from 12-50 in age travelled together to spend 7 days at this resort. I spent 2 months reading reviews on this site along with information from the forums. This resort is large, and there is plenty to see and do. Multiple food and drink options, kids clubs, organized activities. I loved that there were...

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2Thank Julie M
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Mrs. Julie: Firstly, many thanks for your visit and take the time to share your opinion with the rest of the community travelers on Tripadvisor. We are very happy to know your vacations were up to your expectations and that you loved; we work for our clients who are our mainly reason of being and existing. It will be...

toronto
Reviewed 6 days ago NEW

Lets get started This place was awesome and we all had a great experience at the Melia Las Dunas Check -In .It was fast easy and quick and the staff was very helpful Overall Staff- wonderful , at every location from the beach bar, beer garden, pool service , lobby bar and pool snack bar Beach - Cayo Santa Maria...

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1Thank capvolleyball
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: I am so pleased to know you have so much enjoyed your time with us. Thank you very much for emphasizing the good quality of the food and for recommending us. You can always come and you will always find the best beach, ocean and service available in Cuba!!! See you soon! Laurent Labal General Manager

Reviewed 1 week ago via mobile

The first night we got lost on the resort because it was so big and it was late....it didnt take us long to get familliar with the layout. We enjoyed the Beer Garden for breakfast and some of our lunches. There was a BBQ lunch everyday with fresh fish chicken and pork. The staff were amazing. The rooms were big...

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1Thank Bunny C
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: First of all we would like to thank you for having chosen our resort as the destination for your vacation and for taking the time to post a review about your stay with us. I love to see that guests leave our resort wishing to come back, so please do!!! It will be our pleasure to host you...

Bridgewater, Nova Scotia, Canada
Reviewed 1 week ago

Our group of 48 travelled to this resort for our Daughter's wedding. It was a great week full of sunshine, helpful and friendly people, a beautiful beach, excellent food and great accommodations. We were in Building 14, bottom floor which is a handicapped room. Great location a few steps to the family pool and a small restaurant serving lunch, especially...

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2Thank Christine H
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Mrs.Christine: We have been honored with your presence at our hotel and we heartily hope this recent visit will not be the last one. Thank you very much for considering Melia Las Dunas as "A Perfect Wedding Destination/Vacation". For us, it will be an honor to receive you again here, so please let us know about your next visit...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Magic and Legend unveils an ancient story that goes back in time to 1492, with the discovery of America. Melia Las Dunas, a 5 star resort, All Inclusive, ideal for your vacation with your Family, Reunion & Incentives, Weddings, Honeymoon Distinguished by the variety of services, the inviting atmosphere and the confort of its facilities, Melia Las Dunas offers the vacations of your dreams. ... more   less 

Additional Information about Melia Las Dunas

Address: Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: RM502 - RM1,290 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Las Dunas 5*
Number of rooms: 925
Reservation Options:
TripAdvisor is proud to partner with Prodigios Interactivos SA, Despegar.com, Booking.com, TripOnline SA, HotelsClick and Evoline ltd so you can book your Melia Las Dunas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Las Dunas Hotel Cayo Santa Maria
Melia Cayo Santa Maria
Melia Hotel Las Dunas
Melia Las Dunas Cuba
Hotel Style:
#2 Spa Hotel in Cayo Santa Maria
#4 Romantic Hotel in Cayo Santa Maria
#4 Luxury Hotel in Cayo Santa Maria
#5 On the Beach Hotel in Cayo Santa Maria
#5 Top resorts Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Melia Las Dunas staff and other travellers.
781 questions
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Questions? Get answers from Melia Las Dunas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor of any building and if you are a single or couple, ask for the adult side.”
882JamesH882, 20 Apr 2017 | Read review
“Block 32 was close to the pool and the beach on the family side.”
  • Bed skirt
  • sheets don't fit
  • A bed canopy
  • A rusty nail by the bathtub
  • A night stand
  • bed cushions
MamaMia1279, 17 Apr 2017 | Read review
“Building 14, second floor ...”
ChristineH117, 15 Apr 2017 | Read review
“We had second floor and never saw a bug the whole time.”
KrysKross, 14 Apr 2017 | Read review
“We were in building 3 on the Family Side and it was perfect proximity to the pool and close to the buffet.”
boxergal, 7 Apr 2017 | Read review
5 of 5