Cinta Sayang Resort
Persiaran Cinta Sayang, Sungai Petani 08000 Malaysia
Lowest prices for your stay
US$33
US$30
US$40
US$26
Fully refundable before 04/06/23
PricelineUS$30
Hotels.comUS$33
ZenHotels.comUS$40
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About
#14 of 31 hotels in Sungai Petani
Location
Cleanliness
Service
Value
Cinta Sayang Resort is an iconically-designed 4-star resort, conveniently located in Sungai Petani, Kedah. Ideally locate for both business and leisure traveller to Kedah, the Resort is a 45 minutes-drive away from both the Penang International Airport as well as from the Alor Setar Airport and a 15 minute-drive to the Sungai Petani's commercial and major shopping malls. The resort includes an 18-hole golf course, driving range, conference & events facilities and a waterpark.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Kids pool
Adult pool
Coffee shop
Restaurant
Complimentary welcome drink
Happy hour
Mini golf
Squash
Tennis court
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Shops
First aid kit
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
English, Chinese, Hindi, Indonesian and 2 more
Location
Persiaran Cinta Sayang, Sungai Petani 08000 Malaysia
Getting there
Car HireSee all Sungai Petani car hire
29Reviews1Q+A2Room tips
Reviews
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Most Recent
We decided to stay here as we had our wedding reception 7 years ago. We sincerely thought it’s the same 4-star resort we used to love. Without hesitation, we booked the so called newly-renovated room for 5 nights. When we first drove into the resort compound, we were shocked of lack of greenery we used to remember, most of the trees are no longer there and unfamiliar buildings now line along the road. We checked in and got the access card to our room which is about 300m from the lobby. It is basically a single storey building with cluster of rooms within. No complaint till now. Then our nightmare and series of unfortunate events started… Access card issue, We unpacked swiftly and went out. When we came back at night, we were unable to open the door using the card and needed assistance from the front desk to manually open the door. Since then we have not been able to open the door ourselves till check out, mind you this was after numerous time of reprogramming the door and exchange of card. Pest and lack of essential items As it was advertised as ‘newly renovated’, we kinda expected it to be just that. To our horror, the wall was infested with ants and their trails were everywhere. And there was no toilet tissue paper which is the most essential item ever. There is only one phone at the hallway, for 9 rooms within the building. Lack of security and privacy Throughout our stay here, we did not see any security personnel. There is a security post at the entrance but nobody is there. However we were informed there is security personnel patrolling the hotel compound. In terms of privacy, it’s been unpleasant as we get disturbance from families staying next door. We had kids staying next door playing our doorbell, and kids were shouting and laughing at 1am midnight. This has by far been my worst hotel stay, it’s definitely not 4-star, not even 2-star in my opinion…
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Cinta Sayang Resort, Other at Cinta Sayang Resort
Responded 2 weeks ago
Dear Guest, We appreciate your valuable feedback. We will ensure that the issues highlights will be dealt serious from management point of view. Constant improvement makes our guests stay with us in the future. For further communication, please e-mail to info@cintasayangresort.com. Regards, Cinta Sayang Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ordered chicken grill that tasted gross. The mash potato was terrible and tasteless. Who tf use smelly margarine in mash potato. Also, you need to wait for long time to get your order ready. Bad service, the food is awful. This is my last time coming here. Please improve
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cinta Sayang Resort, Other at Cinta Sayang Resort
Responded 2 weeks ago
Dear Guest We appreciate your valuable feedback. We will ensure that the issues highlights will be dealt serious from management point of view. Constant improvement makes our guests stay with us in the future. For further communication, please e-mail to info@cintasayangresort.com. Regards, Cinta Sayang Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NURHANI HAYATI MARZUKI wrote a review Mar 2020
Kuala Lumpur, Malaysia155 contributions176 helpful votes
I stayed here 3 nights for an event. For me, the service is good, all the staffs are friendly, the environment also great. This resort is so popular in Kedah. The food also okay. Hoping that this resort can keep improving their service. Overall, I give 4 out of 5.
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Date of stay: April 2019Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Cinta Sayang Resort, General Manager at Cinta Sayang Resort
Responded 25 Mar 2020
Thank you very much for your candid review of your recent stay at our resort and we truly appreciate your patronage.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.However, we would like to emphasize that the we do have shuttle service provided for the resort guest and you can always call us buggy service. Thank you again for your feedback and we truly hope we'll have another opportunity to impress you, as we know we're capable of so much more
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed a night in the 3 bed room condo. Cleanliness was horrible! Water in the master bed room bathroom shower area was not able to flow. Drainage is stuck and the bathroom was so dirty. There is no internet connection and all the activities advertise were not operated by the resort!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CintaSayangResortSP, Revenue Executive at Cinta Sayang Resort
Responded 15 Jan 2020
Dear guest, Thank you for taking out time to share the valuable feedback of your stay at our property.We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
very poor room condition, unhygienic with insect droppings everywhere on the floor. pics are self-explanatory. toiletries were not given in each bathroom. can't keep food on the table due to ants crawling in and out of the apartment. main door alignment off and cannot close properly. by right, all these things should be in checks by senior management periodically. clearly it is lacking in duty and responsibility. in urgent need for better upgrade and improvement.
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Date of stay: November 2019
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CintaSayangResortSP, Revenue Executive at Cinta Sayang Resort
Responded 5 Jan 2020
Thank you very much for your candid review of your recent stay at our resort and we truly appreciate your patronage.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.However, we would like to emphasize that the we do have shuttle service provided for the resort guest and you can always call us buggy service. Thank you again for your feedback and we truly hope we'll have another opportunity to impress you, as we know we're capable of so much more
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Since this resort is so popular ive booked one standard room for me n my kids one night stay..everything was fine,even the cleanliness of the bathroom is below average..still tolerable..when we were ready for bed,loud scratching sound from ceiling was heard and terrified my kid..after a few minutes of scratching and running sound from ceiling i saw rat trying to find his way out from the cabinet (that attached to the ceiling)..oh my god!!for the 1st time ever in my life i have to deal with a rat in a hotel room..and seems the rat has already make tht cabinet his way out since there is old mark of rat bite/scratch at the cabinet..and all night long we have to endure with the scratching sound from the rat..what a terrible experience!!
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from CintaSayangResortSP, Revenue Executive at Cinta Sayang Resort
Responded 5 Jan 2020
Thank you very much for your candid review of your recent stay at our resort and we truly appreciate your patronage.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.However, we would like to emphasize that the we do have shuttle service provided for the resort guest and you can always call us buggy service. Thank you again for your feedback and we truly hope we'll have another opportunity to impress you, as we know we're capable of so much more
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in the renovated deluxe room. I don’t know how is the old room. The room renovated deluxe room is new, clean & spacious. Its a bit far from the lobby but u can drive & park your car in front of the room. The food at the restaurant is edible. Recommended stay in Sungai Petani.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CintaSayangResortSP, Revenue Executive at Cinta Sayang Resort
Responded 7 Nov 2019
Dear Mr Badrul Hisham, Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in and we have shared your wonderful feedback with the whole team. Looking forward to your return soon again to what we hope is now your home whenever you’re in the city.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A comfy sized room, beds were ok. Aircond was old but functioned well after some adjusting with the remote control. There was a hot shower with plentiful hot water. No complaints there. However, the exhaust fan made scary loud noises, as did the mini bar. And the TV ... Looks like they terminated subscription to Astro long ago, so you only get whatever signal the TV can tune in to - in short, unwatchable due to extremely poor reception. My guess... they expect in-house guests to be out on the golf course, or spend the day at the water park (there is an entry fee). Room is decent enough and amenities sufficient (electric jug, coffee & tea, ironing board + iron are supplied; no hair dryer however...there is an in-room safe box but it is very safe because it can’t be opened not even by the occupant!). To reiterate, no major complaints but as the title of this review states... Sorry CSR! …
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CintaSayangResortSP, Revenue Executive at Cinta Sayang Resort
Responded 6 May 2019
Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. However, we would like to emphasize that the followings never happened to our previous guest. Anyway, we’ve forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Thanks again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place is ideal for a stay in Sungai Petani but the facilities provided is so limited. The 3 bedrooms apart was not provided with basic toiletries. The tv programs were so basic with no international channels. The furnitures are not comfortable at all. The distance from the apartment to the breakfast place is far with no transport provided by the resort. The staffs just not friendly at all. I guess they need customer service and learn how to smile trainings. I don’t feel we got the worth for money by staying there.
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Date of stay: March 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CintaSayangResortSP, Revenue Executive at Cinta Sayang Resort
Responded 26 Mar 2019
Thank you very much for your candid review of your recent stay at our resort and we truly appreciate your patronage.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.However, we would like to emphasize that the we do have shuttle service provided for the resort guest and you can always call us buggy service. Thank you again for your feedback and we truly hope we'll have another opportunity to impress you, as we know we're capable of so much more
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Came here with a family with toddler. Plenty of activities to do together as a family. There are golf course, golf range, waterpark and many more! The BBQ by the pool was also delicious & scenic, you may want to plan your visit to include this experience!
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Date of stay: January 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from CintaSayangResortSP, Revenue Executive at Cinta Sayang Resort
Responded 21 Jan 2019
Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are more happy to occupied you in our resort. :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$30 - US$36 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cinta sayang hotel sungai petani
LOCATION
MalaysiaKedahKuala Muda DistrictSungai Petani
NUMBER OF ROOMS
99
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Frequently Asked Questions about Cinta Sayang Resort
Which popular attractions are close to Cinta Sayang Resort?
Nearby attractions include The Carnivall Theme Park (0.5 km).
What are some of the property amenities at Cinta Sayang Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Cinta Sayang Resort?
Guests can enjoy an on-site restaurant, a lounge, and a free welcome drink during their stay.
What are some restaurants close to Cinta Sayang Resort?
Conveniently located restaurants include Charcoal Barbecue Pork Rice, Nasi Kandar Pelita, Sg Petani, and Mee 8 cafe & bar SP.
Are there opportunities to exercise at Cinta Sayang Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Cinta Sayang Resort have airport transportation?
Yes, Cinta Sayang Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Cinta Sayang Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Cinta Sayang Resort?
The staff speaks multiple languages, including English, Chinese, Hindi, Indonesian, Malay, and Tamil.
Is Cinta Sayang Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.