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Emerald Puteri Hotel

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Emerald Puteri Hotel
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16 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Reviewed 8 July 2016 via mobile

DONT stay here.ordered room svc for my kids and old parents..after 1.5hrs food didnt arrive.called and passed around. After 2 hrs went to lobby and asked, every staff looked away.then i was angry and only then said that food is finished. But no one claimed responsibility and looked at each other. I am a many yrs loyal customer. Heard that...

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4Thank Shah H
Kuala Lumpur, Malaysia
Reviewed 16 November 2015

In terms of location, i think the hotel's location is OK - near 7E, KFC and restaurants. there's one mall behind the hotel. First impression was quite bad as there's no dedicated carpark so we just parked in front of the hotel. We got a room, the bed was OK, clean, and cozy but you quite noisy as you can...

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Thank Hajar K
Klang, Malaysia
Reviewed 13 November 2015 via mobile

Stay for 3D/2N, in executive room. Clean and pleasant environment. Restroom is in great condition. However the management need to check the towel provided, although it is clean, but looks very old with some stitches loosen off. Overall, it is OK.

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Thank azman690
Kuala Lumpur, Malaysia
Reviewed 23 July 2015

We booked and asked for large bed and upon check-in were given a small and run-down room. After complaint then we move to a twin bed (they do have a large bedroom but we were to pay extra like double rates due to different category). We asked for that room but they have the right not to give. Upon check-out...

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Thank rosli23
Alor Setar, Malaysia
Reviewed 3 April 2015 via mobile

Room quite ok, but, better dont pay for breakfast if u book online, just a plate of nasi lemak n tea.. taste nothing. Its ok cut the buffey breakfast, but must replace with some great food. Zzzzzzzzzzzxzzxxxxxxxxx

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Thank pajen6610
Reviewed 12 October 2014

I paid a premium for nothing.. 4 Days I stayed here but no proper breakfast served. Everything was a shortcut a buffet breakfast hall. Road side stalls serve better breakfast. Swimming pool area was really creepy-situated at roof top of the building next to air-cond chiller. No human traffic at roof top swimming area... way to pool was wet, moldy...

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2Thank Lechman R
Reviewed 27 September 2014

Clean room & pleasant to stay. Swimming pool is nice. Breakfast is delicious. Enough choices. Wanted to stay one more night, but already full house. So I guess that this hotel should be quite popular.

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Thank vvvictor
Subang Jaya, Malaysia
Reviewed 26 November 2013

A small hotel near to the toll plaza and quite a busy street. The hotel is right at the corner to the street and they do not have space/ lobby for the car to drop us. It was raining and we got wet. The checking was smooth. The rooms are clean but have run down feeling to it. The meeting...

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1Thank PunitaMy
Kuala Lumpur
Reviewed 26 September 2013

Stayed for a few nights over two weeks for business, clean hotel but overall looks a bit run down. Decent for a short stay. Wifi service was a bit let down on the upper floor, requested room at 3rd floor which has a good wifi connection.

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2Thank redzs
Penang Island, Malaysia
Reviewed 21 April 2013 via mobile

Stayed 3d2n for a seminar in this hotel. The room (executive deluxe) was super huge! There were this small living room with plasma tv and the room is nicely decorated (another TV in the room) with fridge, iron ironing board, hair dryer) The design is very English cottage tea time kind :) however it isn't properly maintained. The musty carpet...

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Thank weiwayk

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Room Service

Additional Information about Emerald Puteri Hotel

Address: 50 Jalan Permatang, Sungai Petani 08000, Malaysia (Formerly MS Garden Hotel)
Region: Malaysia > Kedah > Kuala Muda District > Sungai Petani
Price Range: RM195 - RM235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Emerald Puteri Hotel 3*
Number of rooms: 84
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Questions & Answers

Questions? Get answers from Emerald Puteri Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Asked for quieter floor :P”
 of 5 bubbles 952hajark, 15 Nov 2015 | Read review
“Avoid rooms facing main road, very noisy due to traffic... ladies better don't swim a alone at roof top.”
 of 5 bubbles lechmanr, 12 Oct 2014 | Read review
“Deluxe room is good.”
 of 5 bubbles iskhandar, 14 Nov 2012 | Read review
“Insist on the newly refurbished room if you have to stay here.”
 of 5 bubbles ihazelynz, 24 Aug 2012 | Read review
4 of 4
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