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Hotel Los Caneyes

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1 room 2 adults 0 children
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Travel Alert: Licensing Restrictions Apply More details
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433 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Leeds, United Kingdom
Reviewed 4 weeks ago via mobile

We were staying here after a tour of Cuba to visit the birthplace of my wife's father in Sagua La Grande. The staff were brilliant in organising a guide. A previous review did not like the staff,we found the very opposite,they were extra helpful and friendly. Food and rooms were lovely and the grounds were beautiful.

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Helpful?
Thank jscoates
caneyes, Director de Relaciones Públicas at Hotel Los Caneyes, responded to this review
Google Translation

Estimado cliente. Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estoy seguro de que...

Aalst, Belgium
Reviewed 23 January 2017

Very well situated restaurant. It is a suitable base for those that are interested in the history of the region and in the one that stores the Che Guevara Mausoleum among other attractions. We went there for lunch with our Flemish group. I cannot judge the hotel, only the restaurant. The dining room is huge and very busy. The food...

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2Thank Hubert645
Yoelvis P, Director de Relaciones Públicas at Hotel Los Caneyes, responded to this review
Google Translation

Nos complace enormemente que a pesar de su corta estancia en el hotel haya percibido los servicios que ofrecemos y...

Northern England
Reviewed 9 January 2017

Stayed one night on our tour around the island. Hotel isolated from town and focused on a pool (which was overrun by locals using it on Christmas Day). Grounds interesting with a crocodile, terrapins, rabbits, chickens and various birds. Rooms a little basic and dated. Food was in a buffet style and somewhat limited for vegetarians. Bar served good cocktails.

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2Thank mid-age-travellers
Yoelvis P, Director de Relaciones Públicas at Hotel Los Caneyes, responded to this review
Google Translation

Gracias por sus opiniones y por dedicarnos un momento de su tiempo. Nos complace que apreciara los atractivos que ofrecemos...

Fairbanks, Alaska
Reviewed 5 January 2017

Just out of town so quite. Laid out in curving walkways with few trip hazards. Rooms are in clusters or individual cabanas. Food had more variety than others - mac and cheese, spaghetti. Caged birds and animals, Great bird watching.

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1Thank Stan J
Yoelvis P, Director de Relaciones Públicas at Hotel Los Caneyes, responded to this review
Google Translation

Nos complace que su estancia haya sido placentera y que haya disfrutado tanto del ambiente natural como de los servicios...

Amsterdam, The Netherlands
Reviewed 2 January 2017

inspired by the first settlers in the area, it has an interesting vibe. rooms were basic but clean. Pool area was packed, but that was probably due to the fact we were there on x-mas eve. did not have dinner, but breakfast in the morning was decent. taxi into town was 5 CUC, and took 15 minutes or so. it...

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1Thank ruudv100
Yoelvis P, Director de Relaciones Públicas at Hotel Los Caneyes, responded to this review
Google Translation

Gracias por sus opiniones y por elegirnos. Esperamos su visita nuevamente.

Mexico City
Reviewed 10 December 2016

Clean and nice property surrounded by trees. Pool area is very nice. Service at lobby sometimes good sometimes not very good. The property is outside Santa Clara so you need a taxi to go to the center. For lunch and dinner prices for meals are much better at the pool where you can get sandwiches or chicken instead of paying...

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1Thank viajeramx1
Reviewed 27 November 2016

Nice resort outside the Santa Clara city, taxi needed to get into the center. Clean rooms, however, no hot water in the shower. OK breakfast. Nice pool and pool bar. Stayed one night, wouldn't recommend for longer vacation.

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1Thank magnusgi
Stoke-on-Trent, England, United Kingdom
Reviewed 7 September 2016

We'd been to a hotel in Cienfuegos, which was bad, so we weren't expecting much. The basic rooms are pretty awful - tiny, (barely enough room to walk around the bed) dark, dirty walls, dingy bedcovers and the most appalling looking blankets I've ever seen and would never want to out near my bed AND with the most appalling smell,...

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2Thank susiqtoo
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Recibimos y agradecemos todas las quejas y sugerencias de nuestros clientes pues sus criterios son válidos y nos ayudan a...

Jax Beach
Reviewed 6 September 2016

I traveled to Santa Clara on the first commercial flight in 55 years from the U.S. Many of the options for lodging were in the town, and I prefer accommodations in a little more natural setting. Hotel Los Caneyes was perfect! I wouldn't call the rooms plush, but it had a nice cool AC which was a welcome break from...

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2Thank thsmith1
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Agradecemos mucho sus comentarios sobre el hotel. Estamos muy contentos de que su estancia haya sido agradable y se sintiera...

Reviewed 4 September 2016 via mobile

Interesting hotel in the middle of a jungle style park. Rooms are clean and fairly comfortable with TV and AC. However, the park attracts a lot of bugs in the room (we found several cockroaches in the bathroom). Also, the hotel is quite far from Santa Clara city centre (5 to 10 min by taxi / 5 CUC each way)....

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1Thank Louis P
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Muchas gracias por sus comentarios, nos alegra que la estancia en el hotel haya sido de su agrado pues trabajamos...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff

Additional Information about Hotel Los Caneyes

Address: Av. de los Eucaliptos and Circunvalacion, Santa Clara 50100, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Santa Clara
Price Range: RM346 - RM705 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Los Caneyes 3*
Number of rooms: 96
Also Known As:
Los Caneyes Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Caneyes staff and other travellers.
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San Jose, Costa Rica

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Questions? Get answers from Hotel Los Caneyes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Outlying rooms mean more walking.”
 of 5 bubbles stanj145, 4 Jan 2017 | Read review
“Inspect the room before you accept it.”
 of 5 bubbles susiqtoo, 6 Sep 2016 | Read review
“All bungalows in 2-4 units per building. Ask for a room away from the action if you like to get to bed early.”
 of 5 bubbles thsmith1, 6 Sep 2016 | Read review
“We had the honeymoon suite, wow what a location ,”
 of 5 bubbles pat66rick, 27 May 2016 | Read review
“WIFI round the pool only and it cost 4.50 Cuc for 1 hour. The most expensive of all the hotels”
 of 5 bubbles cggs, 13 Apr 2016 | Read review
5 of 5