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Magic Tropical Splash

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Magic Tropical Splash
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1,141 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Jarrow, United Kingdom
Reviewed 23 September 2016

We stayed here bed and breakfast. Breakfast was cold. Considering we were self catering there was no kettles available. I asked for cups which were taken away. I had to go and buy mugs. I asked for a lower floor as I suffer from Vertigo we were put on the 15th. My partner does not like heights so he could...

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Helpful?
3Thank lizconvery57
Departamento C, Director de Relaciones con Clientes at Magic Tropical Splash, responded to this review

Dear Lizconvery57, Thank you very much for your comment about Monika Holidays. Really sorry that your stay has not been as enjoyable than it should. We take all guest feedback very seriously, and we're constantly improving all aspects of our service and facilities. We apologize that when you checked-in you were alocated in a high floor. It was a busy...

Birmingham, United Kingdom
Reviewed 20 September 2016 via mobile

We have just been here for 10 days, the hotel is clean your rooms are big and the pool is amazing and most of the staff are friendly. When we booked we thought we was walking distance from Benidorm not a 15 - 20 min taxi ride, there is beach that is really nice and it's about 10 minute walk...

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Helpful?
Thank ryan19822013
Departamento C, Director de Relaciones con Clientes at Magic Tropical Splash, responded to this review

Dear Ryan19822013 Thank you for taking your time to write us. We all work hard to make feel special our guests and comments as yours, really mean a lot for our team who are so passionate about delivering a brilliant service for every guest who is staying with us. we are hoing to make special improvements to make your holidays...

Reviewed 19 September 2016 via mobile

We stayed here at the end of August, the hotel is dated (but I believe about to be refurbished) but clean enough, as always in these resorts the food is canteen style and more than a week would start to get very boring, but the staff are hands down what makes this place, they never stop working, there could be...

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Helpful?
3Thank Emma J
Departamento C, Director de Relaciones con Clientes at Magic Tropical Splash, responded to this review

Dear Emma. Firstly, let me thank you for taking your time to let us know your feedback. We all work hard to make feel special our guests and comments as yours, really mean a lot for our team who are so passionate about delivering a brilliant service for every guest who is staying with us. On behalf of the entire...

Ludlow, United Kingdom
Reviewed 16 September 2016

Review collected in partnership with Jet2holidays
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Thank Dean C
London, United Kingdom
Reviewed 10 September 2016 via mobile

Last minute decision to go away brought us here, only place available with daytime flights at reasonable cost for a week £2600. If you like ANY peace, don't come here. Noise all day and night to 2am. The mini disco starts at 9pm, and the stage faces the hotel block, (that looks like a 1970's high rise-23 floors, that would've...

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Helpful?
Thank Davgeb
Departamento C, Director de Relaciones con Clientes at Magic Tropical Splash, responded to this review

Dear Davgeb, Thank you very much for your comment about Monika Holidays. Really sorry that your stay has not been as enjoyable than it should. We take all guest feedback very seriously, and we're constantly improving all aspects of our service and facilities. This autum-winter Monika Holidays close its doors and is going to have an incredible refurbishment with new...

Tyne and Wear, United Kingdom
Reviewed 8 September 2016 via mobile

This holiday was not the worst I've been on but not the best either, it is true that you get what you pay for and it is not as bad as people have made out, it doesn't deserve the bad reviews it's been getting. I however paid for extra and felt like I didn't get what I paid for I...

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Thank 3mm1e
York, United Kingdom
Reviewed 6 September 2016

Review collected in partnership with Jet2holidays
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1Thank J4975SCtracys
dmonika, Manager at Magic Tropical Splash, responded to this review

Carrickfergus, United Kingdom
Reviewed 6 September 2016

Read a few bad reviews about this hotel before we arrived and I have to say I'm glad I allowed myself to judge we had a fantastic time couldn't complain about anything the room was tidy and clean the food was lovely and great staff

Review collected in partnership with this hotel
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Helpful?
1Thank davidbarripod
dmonika, Manager at Magic Tropical Splash, responded to this review

Dear davidbarripod, Firstly, let me thank you for taking your time to let us know your feedback. We all work hard to make feel special our guests and comments as yours, really mean a lot for our team who are so passionate about delivering a brilliant service for every guest who is staying with us. On behalf of the entire...

Scarva, United Kingdom
Reviewed 5 September 2016

Brilliant entertainment, friendly and helpful service, fantastic pool and facilities and 5 min walk from the beach , full variety of food options for breakfast , lunch and dinner and also bar snacks available aswell, very accomidating for my child's diabetic requirements and offering a brilliant picnic service for heading away for the day that was made up for u...

Review collected in partnership with this hotel
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Helpful?
2Thank louisehX9050VL
dmonika, Manager at Magic Tropical Splash, responded to this review

Dear louisehX9050VL, Feedback such as yours is always well received and can only help further motivate our employees to continue to offer outstanding service to all our customers. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. We believe every aspect of your holiday either...

Filey, United Kingdom
Reviewed 3 September 2016

There were 11 of us and had booked two rooms on one booking and our friend had booked separate, so their room was in another block. On arrival we asked to be all in the same block. They locked our cases in a room while we went to dinner and when we returned our rooms were sorted, great because we...

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Helpful?
4Thank Catherine Ann M... C
Departamento C, Director de Relaciones con Clientes at Magic Tropical Splash, responded to this review

Dear Catherine. Thank you for taking your time to write your review and let us know your value feedback. These kind and positive feedbacks towards our facility and staff help us see that the service we provide is satisfying for you, and we couldn´t be more happier because of this. At Magic Costa Blanca we’ve always planned with passion the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Magic Aqua™ Monika Holidays: A new way to spend your vacation. Dive into Magic Aqua Experience ™, where the whole family can enjoy the magic of our thrilling water parks with slides Pirate's Adventure. Ideal accommodations for families, apartments with separate room for the children to their parents. Renovated facilities and accommodation in 2011. Located in Cala de Finestrat, approximately 300 meters from the beach and 3 km from Benidorm. It has a unique treatment of space segment: Adults, Families (adults with children) and Children ... more   less 

Additional Information about Magic Tropical Splash

Address: Avda de la Marina Baixa s/n, 03509 Finestrat, Spain (Formerly Apartotel Magic Monika Holidays)
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Finestrat
Price Range: RM401 - RM1,405 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Magic Tropical Splash 3*
Number of rooms: 326
Reservation Options:
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Also Known As:
Apartamentos Magic Monika Holidays Hotel Finestrat
Magic Monika Benidorm
Hotel Monika Benidorm
Monika Holidays
Hotel Magic Monika
Magic Monika Holidays
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Questions & Answers

Here's what travellers have asked, with answers from Magic Tropical Splash staff and other travellers.
265 questions
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Questions? Get answers from Magic Tropical Splash staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you pay for a safe ask the reception to show you how to operate it as the instructions are incorrect.”
 of 5 bubbles sarahgX5419GK, 30 Aug 2016 | Read review
“If you do not mind waiting for the elevator -- go to 17'th floor (not higher)”
 of 5 bubbles MarcinDrP, 21 Aug 2016 | Read review
“Get down at 9am to put your towels on the sunbeds”
 of 5 bubbles PatD570, 21 Aug 2016 | Read review
“Lower floor as the hotel has 22 floors.”
 of 5 bubbles G8484JPmarias, 18 Aug 2016 | Read review
“Pick tower 1 if you can as this it the furthest away from the entertainment area which is quite loud.”
 of 5 bubbles 874leef, 17 Aug 2016 | Read review
5 of 5