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Barcelo Santiago

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Barcelo Santiago
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4,936 Reviews from our TripAdvisor Community

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Showing 3,228: English reviews
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Reviewed today NEWvia mobile

Just got back from a 9 night stay wish it was longer. Went with my with and 18month old and had my 30th at the hotel which the restaurant staff went out of there way on the night with singing happy birthday giving a cake and bottle of cava chilled at table side. The hotel is in one of the...

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Helpful?
Thank Alex W
Hemel Hempstead, United Kingdom
Reviewed yesterday NEW

We were not sure quite what to expect having read some bad reviews on TripAdvisor but the hotel was fantastic, the travelled with our 7 month old baby, a cot was already waiting in our room. Some of the equipment (fridge, television,desk) in the room were a little dated but everything was clean and nice. The reception staff were great,...

Review collected in partnership with Barcelo Hotels & Resorts
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Thank jimmy901188
Tavira, Portugal
Reviewed yesterday NEW

Great holiday brilliant staff would definately recommend Rooms need upgrading and the premium ones were on the small side great location some of the buffet meals were cold but overall still very good !

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Helpful?
Thank Paul N
Preston, United Kingdom
Reviewed 2 days ago NEW

Excellent location for couples and family. If you struggle with your mobility then you will have to be aware that you will need assistance with stairs, steps and hills if you like to get out and about. It's a beautiful town and has many shops to find that perfect present for loved ones and friends. Restaurants are plentiful. Car hire...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank traciemarieh
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Greetings from Barceló Santiago. We would like to thank you for your review. It is through the valuable observations of our clients that we are able to achieve our main goal, which is being able to create unforgettable memories. We are very happy to know you had a nice time in Tenerife and we sincerely hope to have...

Norwich, United Kingdom
Reviewed 2 days ago NEW

Friendly staff, well organised day time activities such as yoga, Pilates, Aquafit, Aquazumba. Fabulous views , comfy well spaced sun beds, relaxed and quiet pool area. Ability to walk into local area , noted some complaints of hills but as active middle age absolutely no problem for us. Elton John tribute one night otherwise no live music . Fabulous food...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank David T
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear David, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced...

Coventry, United Kingdom
Reviewed 3 days ago NEW

It is a very nice hotel, in a nice area. Nicely decorated. Well kept. Clean. Check in was efficient enough. We were upgraded to a Superior room gratis, which came as a nice surprise. Room had a nice sea view with a Jacuzzi on the balcony. Food and drink was spot on. Great snacks at the outside pool bar; most...

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Helpful?
1Thank richmcc08
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, First and foremost we would like to thank you for choosing our Barceló Santiago hotel for your visit to Tenerife and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are glad to read that you liked the way our reception team greeted you on arrival and that...

Newcastle upon Tyne
Reviewed 3 days ago NEW

Our west facing room on Floor 7 had great views over the Atlantic with Los Gigantes to the right of our balcony, from where we had sun 13.00 to sunset. As others have commented, the rooms here are getting to need a facelift but we were untroubled by that. Importantly, they were roomy enough, kept very clean (as was the...

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Helpful?
1Thank Jubileepit
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Santiago hotel and are delighted to read that we were able to match your expectations. We are very pleased to read that you did like the room we accommodated you in and that you found it...

Doncaster, United Kingdom
Reviewed 3 days ago NEW

Good pool area good food entertainment very poor and amateur. Would have been good to perhaps have music to dance to in the evenings. Rooms smaller than were shown when booking. Very disappointed on arrival. Reception staff really not helpful. Nice area- walks.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank mazzie697
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Santiago hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We have read your comments on the room we have accommodated you in and sincerely...

London, United Kingdom
Reviewed 4 days ago NEW

Went to Tenerife for a friend's 50th birthday. Booked Junior suite as looked good on website. When arrived allocated room 371. This room is at end of building next to stairs down to front and just a few feet from restaurant. Greeted on entering room by smell of cooking fish. Could not use one of balconies as you would shake...

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank P7200XXsusanl
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. We are sorry if you did not find the first room you were in up to your expectation and we would like to offer you our sincerest apologies for the inconveniences this may have...

Leicester, United Kingdom
Reviewed 4 days ago NEW

Our week's holiday was excellent, staff friendly, food choices very good, bedroom an excellent size, to top it all off fantastic weather. Enjoyed the very good spaces in the pool area and the pool bar service and snacks were much appreciated.

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank 863royw
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Barcelo Santiago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: RM381 - RM829 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity and Barcelo so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago, Spain
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
394 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have better views.”
 of 5 bubbles Tillyjo_12, 19 Mar 2017 | Read review
“Sea view anything above number 401”
 of 5 bubbles Wigan47, 17 Mar 2017 | Read review
“Floors 3 or above and an odd number if you want to face the sun. There are some rooms facing the road which I would avoid at all costs.”
 of 5 bubbles pandora2007, 17 Mar 2017 | Read review
“Avoid floors 1 and 2 if possible,”
 of 5 bubbles nick3744, 17 Mar 2017 | Read review
“ocean facing rooms are nice but they cost more. I had a partial water view which was great”
  • Mt Teide..the highest peak in Spain
 of 5 bubbles lcfederico, 15 Mar 2017 | Read review
5 of 5