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Barcelo Santiago

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4,472 Reviews from our TripAdvisor Community

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Showing 2,913: English reviews
Stockport, United Kingdom
Reviewed 2 days ago NEW

An excellent hotel with the exception of intermittent noise every few minutes at night (even with the air con turned off.) Food superb with excellent service. Can be somewhat confusing when one first arrives as reception is on 5th floor and no notices in the lifts indicating where it is!

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Helpful?
1Thank joanwW8066CU
At home
Reviewed 2 days ago NEW

Good for a week. Staff are friendly. Help yourself meals.. you can always get something you can eat. The bedrooms definitely need improving.. we paid for superior .. good view .. poor quality room furniture.

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Helpful?
Thank occasionalecuador
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you for taking the time to share with us your valuable comments following your recent experience at Barceló Santiago. We appreciate your feedback about the room and we will take in consideration your comments as this is a good opportunity for us to improve. On the other hand, thank you for your very nice compliments for our...

lancashire
Reviewed 2 days ago NEW

Stayed here for 3 nights in November. The check in was ok could of been a bit quicker, we had help to our room which was a good move because our key card wouldn't work at first. The room was very comfortable. Breakfast & Dinner is buffet style and there was plenty of choice for everyone. All in all a...

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Helpful?
Thank Pete07
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Thank you for the great feedback of your recent holiday experience at our Barceló Santiago hotel, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We have taken good note of your remarks related to...

Halifax, United Kingdom
Reviewed 2 days ago NEW

relaxing. lovely staff. excellent food and service. good room, we asked for room lower down floor 3 is good, balcony in shade so can read in quiet with great open views of cliffs. recommend all inclusive. may well return 2017.

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Thank ozworthy
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our Barceló Santiago hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs. Your enthusiasm for our staff is very much appreciated and will be...

A TripAdvisor Member
1 review
Reviewed 2 days ago NEW

The hotel has some wonderful views and the staff service is exceptional. All areas are kept extremely clean and the food was of good quality, there was something to suit every taste. We will return to this hotel in the future.

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Thank A TripAdvisor Member
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Santiago hotel and are delighted to read that we were able to match your holiday expectations. The staff is very important and makes the difference of the guest’s stay. Thank you for especially commenting on the team. We...

London, United Kingdom
Reviewed 2 days ago NEWvia mobile

I visited this hotel for a week at the very end of November going into December. Like I'm sure you already have, I read through many, many reviews from other travelers here on TripAdvisor and on other sites before getting out here. What I can tell you is 100% frank in its entirety - I am a natural critic. I...

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1Thank kannabjp
Southend-on-Sea, United Kingdom
Reviewed 2 days ago NEW

This hotel is clean, comfortable and well run. Our room, 518, had a fantastic sea view and the balcony caught the sun most of the day. Not all the rooms have this advantage and we did email in advance asking for a room on floor 5 or above. Whilst they did not promise anything we did get what we asked...

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1Thank thephiz
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Santiago hotel and are delighted to read that we were able to match your expectations. we are very pleased to read that you did like the room we accommodated you in and that you found it...

Cardiff, United Kingdom
Reviewed 2 days ago NEWvia mobile

This hotel is in a great location within walking distance of Los Gigantes and Playa la Arena. It has great views is super clean and the food is really good. Plenty of selection, nice added touches - cava in the mornings - omelettes /pancakes made for you, likewise grilled meat and fish in the evenings. Fab salad bar and even...

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1Thank judymaragnaCardiff
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you for making our Barceló Santiago hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of tripAdvisor this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We thank you for your very kind words about our entertainment team as they work tirelessly every...

Bradford, United Kingdom
Reviewed 2 days ago NEW

We visited this hotel for a week in November and it was beautiful. We only really used it as a base as I had hired a car, and travelled and explored different parts of the island, and also did a lot or running, cycling and snorkelling. Breakfast really was the most important meal of the day and was fabulous apart...

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Thank Abi U
Tonbridge, United Kingdom
Reviewed 2 days ago NEW

This hotel is graded 4 star and with all it's amenities and lovely public areas you can see why. Unfortunately our room (269) certainly wasn't 4 star. The decor and the fittings were rather shabby but clean so we could put up with it. What wasn't acceptable was the smell and the fact that the air-conditioning wasn't working. I informed...

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Helpful?
Thank AliB6

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: RM338 - RM1,102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Barcelo and Travelocity so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago, Spain
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
284 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 708 with hot tub”
 of 5 bubbles Pete07, 5 Dec 2016 | Read review
“Superior room are advisable. Avoid cheap rooms "with terrace", "mountain view" (facing the popular night spot called Route 66)”
 of 5 bubbles DEOBO, 4 Dec 2016 | Read review
“Ask for a room on a high floor”
 of 5 bubbles 307Lindy66, 3 Dec 2016 | Read review
“Best veiws are floors 2 to 5 but all rooms are great.”
 of 5 bubbles 390philiph, 23 Nov 2016 | Read review
“go for sea view and if possible upgrade to superior room”
 of 5 bubbles puffin6969, 16 Nov 2016 | Read review
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