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Barcelo Santiago

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4,629 Reviews from our TripAdvisor Community

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Showing 3,020: English reviews
Bedford, United Kingdom
Reviewed 26 August 2015 via mobile

Ha you call this a spa huh? What sort of spa has a woman by the pool area screaming all day long playing music as loud as it can possibly go? If it weren't for that I would go as far as saying its a beautiful hotel with very comfortable beds! The wi-fi is a bit 'hit and miss' and...

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Helpful?
Thank jamescolgrave31
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you for your feedback and for taking the time to share your opinion. We are pleased to know you had a great stay, on the other hand; we are saddened to know that there were some situations which distracted your attention for the enjoyment of your vacations. Be certain we will share your comment with our Team...

London, United Kingdom
Reviewed 23 August 2015

We visited the Barcelo Santiago Hotel from 4.8.15 for 14 nights. I was expecting a 4 star hotel with the amenities of a hotel in this category. The hotel is in an excellent location; the views are panoramic and it is a perfect location for families who are looking for a quiet relaxing break. However, the hotel could be so...

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3Thank MrsGddes
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you for your feedback and for taking the time to share your opinion. We are pleased to know you enjoyed with our panoramic views, on the other hand; we are saddened to know that there were some situations which distracted your attention for the enjoyment of your vacations. Be certain we will share your comment with our...

Coventry
Reviewed 23 August 2015 via mobile

My partner and our two girls had a fantastic week at Santiago. The rooms were spacious and clean as was everywhere else in the hotel and the food in the restaurant was as good as anything I've had in an all inclusive, something for even the fussiest of eaters. The staff were very friendly and always happy to serve, never...

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1Thank dajlu
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, I would like to thank you choosing our hotel Barceló Santiago for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. I will...

Warrington, United Kingdom
Reviewed 23 August 2015 via mobile

Having just returned yesterday from here I thought I would give people my opinion. Rooms- we stayed on level 2 ( which was a pain as only only one lift working and had to wait ages to go down 5 flights of stairs each time ) Our room was quite small for 2 adults and 1 child and was a...

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Thank Simon C
Braintree, United Kingdom
Reviewed 22 August 2015

I returned from this hotel last night. I had a great holiday. Then only reason I have rated it 4 is because the rooms do need decorating and the air-con wasn't brilliant. It was hot in the restaurant of an evening when all the cooking was going on but this was solved by either queuing for a table outside (lovely...

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2Thank Jocooper68
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you very much indeed for your comments about your recent stay at Barceló Santiago. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter. Hopefully we will see you back again very soon at Barceló Santiago. Kind regards, Marta Chincho Gonzalez Guest...

Wiltshire, United Kingdom
Reviewed 22 August 2015

We have just today come home from this holiday. We have never had to say a bad review before, but we would never recommend this hotel. We payed a lot more money to upgrade rooms hate to think what a standered would of been, food was shocking, they do not cater for kids in the main restaurant, but is good...

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3Thank Leanne D
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, I would like to thank you for the time taken to write your comments on reference to your recent stay in our hotel, as well for having chosen us as your holiday destination I am sorry to know that our services did not fulfill your expectations. We make consistent efforts to analyze both the positive and negative impressions...

Puerto De Santiago
Reviewed 20 August 2015

Room cleaning was terrible. We left our sheets changing card for several times in a row, but our sheets remained the same during all stay, as there were some stains when we came, and we recognized them since cleaning lady wasn't bothering to change sheets. Also our shower and bidet wasn't clean and nobody from their cleaning staff carred too...

Review collected in partnership with Barceló Hotels & Resorts
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1Thank 41tatyanaa
Reviewed 20 August 2015 via mobile

We have just got back from Tenerife and spent a week in the stunning Barcelo Santiago, we was given the first floor option with a room next to ours for our daughters. The rooms where a little tired looking but we wasn't there to look at our rooms. The hotel has some of the most stunning views I have ever...

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3Thank Zafira0306
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, I would like to thank you choosing our hotel Barceló Santiago for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. I will...

warwickshire
Reviewed 20 August 2015

just stayed here for 7 days with a 6 yr old....there are 4 pools so lots of water fun....the mini club was great ....the animation team were very good with the children and they spoke several languages so they all got on.....all the staff were friendly. And helpful. From the staff in the restaurant, to the reception staff (Nancy.)there was...

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2Thank sistersWarwickshire
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for spending a few minutes of your time, to write about your last stay in our hotel. Do not hesitate that all our team feels extremely happy that we managed to exceed your expectations and you had a wonderful stay in Barceló Santiago It would be nice to see...

Puerto De Santiago
Reviewed 19 August 2015

Overall this hotel was good quality for the money spent. Staff friendly and helpful. Rooms - insist on a room above the 2nd floor. Not enough sunbeds and too many people reserving them although the life guard tries his best to remove towels if people do not come back after a certain length of time. Fantastic views around the hotel....

Review collected in partnership with Barceló Hotels & Resorts
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Thank 74graces
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you for having taken some of your valuable time to send us your comments. It is great to hear that you had an enjoyable stay with us and that you were impressed with our amazing views and the pool. We are constantly working on providing our best for our guests and we are glad to see that...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: RM375 - RM830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Barcelo and Priceline so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago, Spain
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
308 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view of the beautiful local geographical feature, Los Gigantes, is from North-facing rooms, but these do not get much direct sunlight.”
  • View to the North showing Los Gigantes and a part of the resort..
 of 5 bubbles Harry8, 15 Jan 2017 | Read review
“rooms on the 5th floor was all sea views”
 of 5 bubbles Kirksleven777, 14 Jan 2017 | Read review
“Go for the upgraded sea view rooms”
 of 5 bubbles brian_a_yates, 14 Jan 2017 | Read review
“5th, 7th, 8th, 9th all with a sea view room upgrade”
 of 5 bubbles ValentinaF242, 11 Jan 2017 | Read review
“Ask for a sea view otherwise you overlook the road and the bars.”
 of 5 bubbles PaulM171, 11 Jan 2017 | Read review
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