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Barcelo Santiago

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4,474 Reviews from our TripAdvisor Community

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Showing 2,914: English reviews
Reviewed 30 June 2015 via mobile

Just come back from a week here. Second time I have been and as always it was fantastic. Staff are very good and can be seen working very hard to look after guests. The hotel was fully booked before we left. Nothing is to much trouble for them and they look after you well. The hotel has a beautiful setting...

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Helpful?
Thank James W
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest: It is a great pleasure to read that you had a fantastic experience and that you were very satisfied with the facilities and services provided by the team. It is our goal is to make their stay a memorable one. The staff is very important and makes the difference of the guest’s stay. Thank you for especially commenting...

Coventry, United Kingdom
Reviewed 30 June 2015

What a fantastic view from the sixth floor where the pool and restaurant are situated. Great area to eat outside, but when restaurant is busy you may have to wait. It's worth it though. Reception staff are extremely helpful and happy to give you ideas about where to go and how to get there. We did a trip to Loro...

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Helpful?
Thank Maureen W
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest: I would like to thank you choosing our hotel Barceló Santiago for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. We are...

London, United Kingdom
Reviewed 28 June 2015

First of all, puerto de Santiago is one of the most beautiful places I have ever visited. The mountains and sea make for the best views. However, the hotel wasn't the best. No way is it a four star rating. The food was ok but nothing special, definitely more of a 3 star level. On the first day here we...

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Helpful?
1Thank Emma S
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest: I would like to thank you for the time taken to write your comments on reference to your recent stay in our hotel, as well for having chosen us as your holiday destination We are sorry to know that our services did not fulfill your expectations. We make consistent efforts to analyze both the positive and negative impressions...

Reviewed 28 June 2015 via mobile

Stayed for two weeks the staff seemed very friendly and willing to help, room was fairly clean and had a sea view air conditioning was a bit noisy turned it down or off at night. The food was ok a bit hit and miss and was the same menu each week some times hot other times just warm but that's...

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Helpful?
Thank John H
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; It is a great pleasure to read that you had a fantastic experience and that you were very satisfied with the facilities and services provided by the team. It is our goal is to make their stay a memorable one. The staff is very important and makes the difference of the guest’s stay. Thank you for especially commenting...

Puerto De Santiago
Reviewed 28 June 2015

Best thing about this hotel are the views there amazing staff are very good with nothing to much trouble but I felt the rooms where a bit tired and in need of a refresh the dining area also was very dated but the food was lovely, Would reommened

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Helpful?
1Thank denise588
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you for your preference by selecting our hotel for the enjoyment of your vacations. We really appreciate your comments and we are pleased to know that you had such an amazing vacation time and have completely enjoyed all of our services and facilities We will be honored to host you again. Marta Chincho Gonzalez Guest Experience Manager

Reviewed 27 June 2015 via mobile

This is a great hotel, it has friendly staff and is very clean. It is well situated on the coast so you have great views and there are shops bars and eating places close by (the cappuccino maria just beside the hotel on the water front is very nice, the sangria there is the best I have tasted). There is...

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Helpful?
1Thank AC281276
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; It is a great pleasure to read that you had a fantastic experience and that you were very satisfied with the facilities and services provided by the team. It is our goal is to make their stay a memorable one. The staff is very important and makes the difference of the guest’s stay. Thank you for especially commenting...

Cardiff, United Kingdom
Reviewed 26 June 2015 via mobile

Currently lying in bed looking out at the sea and remembering how much i have enjoyed this holiday! Me and my boyfriend are leaving this evening so i thought i would write my review now! We arrived here at around midnight and there was only one member of staff checking everyone in so this did take while. We were told...

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Helpful?
1Thank Bee5912
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, I would like to thank you choosing our hotel Barceló Santiago for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. Thank you...

East Lothian, United Kingdom
Reviewed 25 June 2015

Just back from a weeks stay at the Barceló Santiago. The location of the hotel is fantastic and the views are absolutely stunning. The staff are very friendly and the hotel itself is really lovely. We had a room with a sea view and we had the sun for the whole afternoon which was a real bonus. As stated in...

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Helpful?
4Thank LesDL666
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client, I would like to express our gratitude for your preference to our property for the enjoyment of your holidays. to It is a pleasure know that you had a relaxing and enjoyable time. Through exceptional people like our Team Members we can assure our guests’ satisfaction. Thank you for the recognition on the effort and dedication shown by...

Reviewed 25 June 2015 via mobile

Just returned from a week at this hotel & I definitely did not want to leave! Such a beautiful location, the views from the hotel are breath taking. The pool area overlooks the sea, one of the pools also gives the illusion of an infinity pool which is amazing! The hotel is really really clean which is really important for...

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Helpful?
3Thank clairee19
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client, Thank you for sharing your opinion with all Tripadvisor's community. We are pleased you had fantastic days at the hotel. Thank you for giving us such a good feedback related to the food, the views, the room and the entertainment. The fact that you would recommend the hotel says it all. We would love to welcome you again...

Brighouse, United Kingdom
Reviewed 24 June 2015

This hotel is located in a superb position on the headland with spectacular views over the sea and the cliffs at Los Giganties most of the rooms have sea views ours had hot tub on the balcony ( 803 ) with sun all day as all Barceló Hotels we have visited the hotel is very clean the staff very friendly...

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Helpful?
1Thank Keith W
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client, Thank you so much for your nice words about our hotel and staff. It is very kind of you to share your experience and recommend our hotel at Tripadvisor.com. We are delighted to know we reached your expectations and you had an unforgettable stay in Tenerife, as this is our main objective. Hope to see you soon! Kind...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: RM338 - RM1,099 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Barcelo and Travelocity so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago, Spain
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
285 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 708 with hot tub”
 of 5 bubbles Pete07, 5 Dec 2016 | Read review
“Superior room are advisable. Avoid cheap rooms "with terrace", "mountain view" (facing the popular night spot called Route 66)”
 of 5 bubbles DEOBO, 4 Dec 2016 | Read review
“Ask for a room on a high floor”
 of 5 bubbles 307Lindy66, 3 Dec 2016 | Read review
“Best veiws are floors 2 to 5 but all rooms are great.”
 of 5 bubbles 390philiph, 23 Nov 2016 | Read review
“go for sea view and if possible upgrade to superior room”
 of 5 bubbles puffin6969, 16 Nov 2016 | Read review
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