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Best Western Forest Hills Hotel

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730 Reviews from our TripAdvisor Community

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Showing 727: English reviews
Loveland, Colorado
Reviewed 10 March 2016 via mobile

We have just eaten an excellent meal from starter to dessert it was all delious. The service was super and the staff the most pleasant we have ever meet, from the manager Bob to Adam our waiter and James. The atmosphere was relaxed and attentive to all our needs, especially mine as I am.a vegatarian and the chief made me...

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Helpful?
Thank Bungelow
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear Bungelow Many thanks for taking the time to post your review on Trip Advisor following your stay at the Best Western Forest Hills, Its not very often we get reviewers actually writing them whilst still at the hotel. Adam was absolutely ecstatic to be mentioned in a review he has not stopped talking about it since and gave him...

Llandrindod Wells, United Kingdom
Reviewed 10 March 2016 via mobile

My partner and I went to Forest Hills Hotel last night for one night using a wowcher voucher which included bed and breakfast and a 3 course meal for both of us for £99! (Amazing!) Firstly, regarding the booking process, we emailed the hotel and received prompt and helpful replies. We wanted a room with a balcony if possible and...

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Helpful?
Thank Charlotte W
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear Charlotte W. Many thanks for taking the time to post your review on Trip Advisor following your recent stay at the Best Western Forest Hills Hotel and we are delighted you enjoyed Wowcher stay. Your review is very comprehensive and I will take great pleasure in passing all your kind comments on to the team here at the hotel...

Northwich, United Kingdom
Reviewed 8 March 2016

We recently visited here for 2 nights, on a half board basis. We arrived almost 2 hours early, and were allowed to check straight in, as our rooms were already ready. Great start! We had 2 rooms between our party, one was refurbished and was very nice. The other was unrefurbished but was nice, and very clean, the pillows weren't...

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Helpful?
Thank debbie32
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear debbie32. Many thanks for taking the time to post such a great review on Trip Advisor following your recent stay with us. We are delighted that you and your family found the food, service and facilities to a very high standard. I will take great pleasure in passing your kind comments on to the team and we look forward...

Northamptonshire, United Kingdom
Reviewed 7 March 2016

I stayed at this hotel for one night as part of a business trip. The staff were brilliant throughout my stay whether it was on reception, in the leisure facilities or in the restaurant. Their attention to detail was excellent and they couldn’t have done more for me.

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Helpful?
Thank Chaplin58
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear Chaplin58 There isn't really much I can say about your review apart from a massive THANK YOU we are delighted you found the service and staff Brilliant and will take great pleasure in passing on your kind comments to them Please spread the word if you have any colleagues that are staying in the area and we hope to...

York, United Kingdom
Reviewed 4 March 2016

Review collected in partnership with Best Western GB
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Helpful?
Thank Mark H
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Stratford-upon-Avon, United Kingdom
Reviewed 1 March 2016

Recently stayed for 2 nights on business at the Forest Hills. Check in process was smooth and friendly and the room was clean and well equipped, if a little dated (especially the pink bathroom suite!), . One down side - the radiator didn't work - the second downside - I reported it the next morning and it remained unfixed when...

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Helpful?
Thank Fuzzbox100
Foresthillshotel, Accounts Manager at Best Western Forest Hills Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Our General Manager, Mr McCabe is away until next week. Please be assured that your comments will be passed on to him and investigated as to why the heating in your bedroom wasn't fixed and the level of service you received wasn't satisfactory. On behalf of our...

West Yorkshire, United Kingdom
Reviewed 26 February 2016

Lovely quiet hotel brilliant customer service Well done Location a little off the beaten track but some great views of the countryside Some modernisation done, clean tidy. Entrance is a little dated but the room I stayed in was very nicely decorated, large, clean and comfortable. Free wifi that worked was a great bonus!

Review collected in partnership with Best Western GB
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Helpful?
Thank Elaina H
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear Elaina, Thank you for completing the survey regarding your recent stay at our property. I am delighted you had an enjoyable stay with us. We do appreciate your feedback and I will pass your thanks onto our team. We are in the process of updating our bedrooms and the public areas of the hotel which will take time but...

Reviewed 26 February 2016 via mobile

We visited and stayed at this hotel to attend a family wedding. Our stay began badly and continued to go downhill. Check in is advertised as 2:00 onwards. We arrived shortly before 2:00 expecting to check in at 2:00 to get ready in our room. At 2:00, we were told our room would be ready in 5 minutes so waited...

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Helpful?
Thank Nicolle B
Foresthillshotel, Accounts Manager at Best Western Forest Hills Hotel, responded to this review

Dear Nicolle, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Manchester, United Kingdom
Reviewed 23 February 2016

This was our third time staying at ForestHills Hotel, and it was as good as always, nice clean rooms, lovely pool/spa etc, breakfast is brilliant all freshly made and eggs cooked to your liking.We had a snack at lunch very good prices,very good value and yummy, evening meal there was plenty of choice, something on the menu for everyone, we...

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Helpful?
Thank julie b
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear Julie, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Greater Manchester, United Kingdom
Reviewed 22 February 2016

What a lovely hotel ! A real find and not typical of a chain hotel at all. Staff were incredibly professional, attentive, warm and friendly. The spa and leisure amenities were great - and all very family-friendly. A good size room, nice food, waitress service at breakfast with eggs made to order - all far beyond expectation given the price...

Review collected in partnership with Best Western GB
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1Thank Liz T
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear Liz, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Best Western Forest Hills Hotels a modern 3 Star Hotel.Situated just off the M56 yet set amidst beautiful Cheshire countryside.The panoramic views across the Cheshire Plains and the Mersey Estuary instantly tells you that the Best Western Forest Hills is something different.Set amongst quiet woodland,away from the hustle and bustle of the city,for a perfect nights sleep,yet just minutes away from the M56 which opens up the delights of Cheshire and North Wales and just a 20 minute drive from Chester.A perfect base for exploring the countryside,with the sandstone Trail on the doorstep.Ideal for families and Leisure Breaks.Cheshire Oaks Outlet Village for shopping and fun for the family at Chester Zoo,Blue Planet Aquarium and Gullivers World. ... more   less 

Additional Information about Best Western Forest Hills Hotel

Address: Overton Hill, Frodsham WA6 6HH, England
Region: United Kingdom > England > Cheshire > Frodsham
Price Range: RM310 - RM631 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Forest Hills Hotel 3*
Number of rooms: 58
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Forest Hills Hotel staff and other travellers.
5 questions
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Questions? Get answers from Best Western Forest Hills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are very warm even without the heating turned on.”
 of 5 bubbles paulleeds68, 26 Mar 2017 | Read review
“Definitely upgrade to an exec room”
 of 5 bubbles 880grahamw, 5 Mar 2017 | Read review
“Avoid rooms overlooking the restaurant, ask for a modern room”
  • Goodnight Sweetheart, all my prayers are for you, Goodnight Sweetheart, I'll be watching o'er yo
 of 5 bubbles 231chrisk, 2 Mar 2017 | Read review
“Rooms are very good, especially the executive & accessible ones but family rooms offer great value for young families.”
 of 5 bubbles coletteb93, 17 Feb 2017 | Read review
“Views at the back of hotel have beautiful view of Cheshire plains”
 of 5 bubbles 287Barbara, 29 Dec 2016 | Read review
5 of 5