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Centara Grand Beach Resort Samui

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Centara Grand Beach Resort Samui
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2,106 Reviews from our TripAdvisor Community

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Showing 1,599: English reviews
Bangkok, Thailand
Reviewed yesterday NEWvia mobile

First of all the check in experience was good as I came early and got assigned the room within maybe 30 minutes but i asked for king bed, staff put me into the room with 2 twins bed push together. Concierge was good to response when I asked to change the room. However I had to wait for a bit...

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Helpful?
Thank Willowtreebkk
Hervey Bay, Australia
Reviewed 3 days ago NEW

thanks to kie (niky) and all the staff, only fault would have to liked to haved stay longer, postion of this resort was very good, couldnt believe how many lounge beds spread out over quite a vast area, specially near the ocean.no one on top of each other, you can have quiet time. our room had ocean view.its a must

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3Thank kennethstevenson
Passau, Germany
Reviewed 3 days ago NEW

The area is very well maintained, the food is good and varied, theme nights are beautifully designed. The staff is very friendly. The wellness area and the massages are recommended. The facility is almost barrier-free and almost all areas are accessible by wheelchair. In case of problems the staff ask, it is immediately searched for a solution.

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Helpful?
Thank petrabauer2
Bievres, France
Reviewed 4 days ago NEW

The best part of this very decent hotel is that I could go swimming at 6am in the morning. We had a room on the ground floor with the balcony facing the garden and the beach beyond. The Coast is pricey but worth it. The food is serious italian and the again the beach setting is holiday dream-like. We didn't...

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Helpful?
Thank Sheila Y
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Sheila Y., Part of what makes a holiday here amazing is the complete departure from regular routines. Walking the short distance from your room for a sunrise dip in the Gulf of Thailand is about as good as it gets. Thank you for also in including the kind words for Coast. We hope that fond memories of your mornings...

Reviewed 4 days ago NEWvia mobile

We, two travel mates spend a full week at Centara in separate rooms. The architecture and infrastructure is very nice, big enough that you don't feel the the amount of guests staying at the hotel. Access to beach is easy and convenient. Shopping and entertainment is all in walking distance. It is not the most modern ressort, bur more important...

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Helpful?
Thank Leszek P
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Leszek P., Thank you especially for referencing our service recovery for guests who requests assistance. Its kind of you to also mention our Lisa and Annika. They've quickly become an integral part of our Reception team and we're pleased they were able to contribute to making your stay more enjoyable. Thanks again for taking the time to share your...

Sydney, Australia
Reviewed 4 days ago NEW

My husband and I have just come back from staying at the Centara Grand Beach Resort Samui. We booked the same room as our first visit there 3 years ago. Loved it just as much as first time around. The sand on the beach is always kept clean, the staff are all lovely, the service is great and also love...

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1Thank Maria W
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Maria W., We're pleased to hear that you and your husband had a pleasant return stay. We're also happy that you're planning a return visit. We think that you'll find that June (if that is indeed when you come back) is pleasantly different from November. Generally very little rain outside of an occasional afternoon thundershower. Sea is flat calm....

Malmesbury, United Kingdom
Reviewed 4 days ago NEWvia mobile

Firstly the positives. The hotel has a great onsite restsurant called Coast. The beach is beautiful and clean, as is the sea. The main building is architecturally attractive. If you like Chaweng town this is in a good location. On the negative side this felt like a 2* holiday club. The hotel was packed with children and tourists drinking, as...

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Helpful?
3Thank GoldenFinlay
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear GoldenFinlay, Thank you for sharing your review. We're pleased to read that you enjoyed our location and beautiful beach. Your other observations are also useful in our ongoing mission to provide the superlative resort experience in Chaweng Beach. Thank you again for taking the time to share your assessment with the readers of this forum. Warm Regards, Joe

New Delhi, India
Reviewed 1 week ago

Visited Ko Samui and stayed at the Centara Grand for 5 nights in early November . A lovely hotel , ideally located , with wonderful rooms ( we were fortunate to upgraded to ocean facing higher floor rooms , a great breakfast spread , great spa , pool , great polite and helpful staff .The only disappointment I must confess...

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Thank prateekchawla
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear prateekchawla, Thanks you for sharing your review. We're delighted that your overall stay was excellent. We'd like you to know that we've just welcomed a new Executive Chef on board and he's already helped us raise our quality in several areas-one of those being the Beach BBQ. We're happy to here you'll be back-perhaps with the sunshine of the...

Sydney, Australia
Reviewed 1 week ago via mobile

An all round classy resort, beautiful beachfront location, lovely gardens. You can be as busy or as lazy as you want with heaps of daily activities (most free), we had a go at the Thai boxing classes, gym lessons, and aqua aerobics, all were run really well by the staff. Lots of different happy hours and food specials around the...

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Helpful?
Thank Chenoa E
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Chenoa, It sounds like you had a fun and active holiday-good for you! You're right though...we have plenty of happy guests who want to do nothing more than sit and watch the sea all day. Active or sedentary...We do hope that you'll pay us a return visit. Thanks again for sharing! Joe

Sweden
Reviewed 1 week ago via mobile

There are actually no major issues/problems with the hotel. Just to much average. And not worth the price. Room ok. Hotell staff very good. Restaurant staff good/ok. Restaurant in general ok but expensive. Staff in coffee shop terrible. Pool good. Beach good. Surroundings not good. In general: Avoid Chewang. If Chewang choose another hotel that is worth the money.

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3Thank Fred1235
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Fred, We appreciate your valuable feedback on our facilities, service and location. We would have to admit that we are somewhat puzzled by the ranking you’ve chosen considering your content of your review. We can easily accept that Chaweng is not your cup of tea, but in fairness we would have appreciated a more realistic assessment of your actual...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Superbly located along Chaweng, Koh Samui’s finest beach. Centara Grand Beach Resort Samui offers first class Thai hospitality. Enjoy the exceptional facilities of this award winning deluxe resort which combines the spirit and culture of the island with a tranquil ambiance and sheer beauty. A choice destination for lovers of water sports in particular and everyone in general. ... more   less 

Additional Information about Centara Grand Beach Resort Samui

Address: 38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: RM536 - RM1,710 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Samui 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Samui Hotel Chaweng
Centara Grand Beach Hotel
Hotel Centara Grand Beach
Centara Grand Beach Resort Samui Ko Samui/Chaweng
Hotel Style:
#2 Business Hotel in Chaweng
#5 Spa Hotel in Chaweng
#6 Luxury Hotel in Chaweng
#6 Family Hotel in Chaweng
#8 Romantic Hotel in Chaweng
#9 On the Beach Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Samui staff and other travellers.
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Liverpool, United Kingdom

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Questions? Get answers from Centara Grand Beach Resort Samui staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we changed rooms for a room with view room 219 no problem we where there 7 nites”
 of 5 bubbles kennethstevenson, 2 Dec 2016 | Read review
“An ocean view room is better. The ground floor is good if you want quick access to the pool and the beach BUT there are more mosquitoes.”
 of 5 bubbles SheilaY_12, 1 Dec 2016 | Read review
“I believe most rooms if not all have great ocean views. The resort also has very beautiful gardens”
 of 5 bubbles MariaW302, 1 Dec 2016 | Read review
“Try and get a room on higher floor, one with an ocean view .”
 of 5 bubbles prateekchawla, 27 Nov 2016 | Read review
“Rooms to the poolside”
 of 5 bubbles andyturner6051, 26 Nov 2016 | Read review
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