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Termas de Papallacta

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Termas de Papallacta
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710 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Key West, Florida
Reviewed yesterday NEW

This hotel and spa was amazing. The volcano appeared through the clouds in the morning. Breathtaking. The hot pools were wonderful and very relaxing. The food was great and plentiful. Service was wonderful. All in all this was perfect. The massage was very good as well. I hope to return one day.

Thank dsestep
Keller, Texas
Reviewed yesterday NEW

Beautiful backdrop, if the weather is good. I was on a Gate 1 tour, coming back from the rain forest. This was a lunch stop, that included some time in the water. Very nice facility. Multiple pools at different temperatures. Pools are not very natural, but they are pleasant enough. Large, clean, spacious changing areas. Lunch was very good. I...

Thank Eric W
San Francisco, California
Reviewed 4 days ago NEW

We only spent a night here, but the hot spring pools outside the rooms are wonderful, and there are great short hikes/trails from the property that take you through farm country, along a river and waterfalls that you shouldn't miss. Didn't visit the public hot spring pools, the ones by the rooms are less crowded. The restaurant is just average...

Thank mcamym
Management response:

Dear Mcamym, Thank you for your review. We´re glad you have enjoyed the wonderful surroundings and the benefits of the thermal waters. We hope you can visit us again, so you can experience again a night of rest and relaxation. Best Regards, Termas Papallacta Team

Quito, Ecuador
Reviewed 2 weeks ago via mobile

We went for a business conference with my husband, the place is beautiful, relaxing and the surroundings breathtaking. Nonetheless there are certain services that are subpar with regards to the hotel's ranking: 1. Room decor. Absolutely tasteless. It belongs in 1990/1980 2. Toiletries. A first class spa has cheap toiletries equivalent of you get in a 3 star hotel, or...

1Thank cpga81
Steven A, Community Manager at Termas de Papallacta, responded to this review

Dear Guest, Thank you very much for sharing your valuable feedback with us. We will take in consideration your comments. Your valuable feedback will be shared with the team to continue to improving and inspire them to deliver exceptional guest service. We are sorry you could not enjoy all of Termas Papallacta. Sincerely Termas de Papallacta Team.

Las Vegas, Nevada
Reviewed 3 weeks ago

All the rooms are located next to the pools that are fed by volcanic hot springs and in between them are cooling pools, so for the health benefits you go from one to the other. I've got to admit I spent more time in the warmth of the mineral waters. There is a spa attached to this Hotel that has...

1Thank Kevin D
Steven A, Community Manager at Termas de Papallacta, responded to this review

Dear Kevin D Thank you so much for such a great review of Termas Papallacta! We are glad to hear that you had an amazing time with us, that´s the kind of experience we want to share with our visitors. We hope you think of us next time you are in Ecuador, we will be happy to welcome you back!...

Ambato, Ecuador
Reviewed 5 weeks ago

Where to begin? The setting is absolutely gorgeous. The pools are very well-designed and meticulously maintained. The design of the buildings is marvelous as well. The public bathing area ($4/day for seniors) is wonderful and a great bargain with pools of ascending temperature from tepid to scorching. Staff are always very accommodating. For a splurge, now and then, we book...

2Thank hectormountain
Steven A, Community Manager at Termas de Papallacta, responded to this review

Dear guest, Thank you for this wonderful comment about your experience at Termas de Papallacta We are very happy to hear you had an amazing time with us. Thank you for listing great recommendations about, we are delighted to see that our staff exceeded your expectations on that manner. We hope to see you very soon for another amazing experience....

Reviewed 19 January 2017

A gem in the middle of nowhere! The ride there was amazing and a little nail biting! We so enjoyed our stay at this beautiful place nestled in the Andes near a Volcano. The food and staff were everything you could ask for. The hot volcano hot spring pools were amazing and something I will always remember. We hired a...

1Thank martysgirl88
Steven A, Community Manager at Termas de Papallacta, responded to this review

Dear martysgirl88 Thank you for your wonderful comment. We are very happy and glad you could enjoy all the beauty Termas has to offer. We hope you could visite us once more in the future. Beste regards Team Termas Papallacta

Somerset, Kentucky
Reviewed 11 January 2017

The hot springs pools are amazing!!!! the rooms were nice and clean, the bath room has a heated floor!!! The food was very Good!!! Best place I stayed while in Ecuador!!! Would stay again!!! Very relaxing !!

1Thank Ginger T
Steven A, Community Manager at Termas de Papallacta, responded to this review

Dear Ginger Thank you for your comment. We are very happy you could enjoy your stay in Termas Papallacta. We also wish your next visit could ve longer and experience once more the relaxing stay in Ecuador. Hope to see once more in Termas Papallacta very soon. Best regards Team Termas Papallacta

Reviewed 8 January 2017 via mobile

Pros: 1- breathtaking view 2- relaxing and natural volcano hot spring pools 3- unique experience, in the midst of the coldness from the mountains you can soak in the hot springs that are great for your skin. The water is known for its medicinal and healing effects. 4- romantic resort accommodations with own hot spring tubs 5- a shop and...

2Thank Mujergitana28
Steven A, Community Manager at Termas de Papallacta, responded to this review

Dear Guest Thank you for your comment. We are very happy you could enjoy all the different activities Termas has to offer to there guest and you had a great time. We will take in consideration your request for more waterfalls in our pools. We hope we see once more in Termas Papallacta very soon. Best wishes Team Termas Papallacta

Reviewed 6 January 2017 via mobile

Beautiful location- the view of the mountains from the hot springs was incredible. The food was good too, and the rooms were lovely, with heated floors for the cold. Our room was 10 steps away from some lovely hot springs- very relaxing. The wifi was slow from the rooms, but it worked. The spa massages were fantastic.

2Thank Tanya P
Steven A, Community Manager at Termas de Papallacta, responded to this review

Dear Tanya Thank you for your review. We current be happier the experience you had in Termas the best. We will improve the wife connection in a near future for our guest. We hope to see once more in Termas very soon. Best Regards Team Termas Papallacta

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Termas de Papallacta is a Hot Springs SPA, Resort & Convention Center nestled in a majestic valley of the high Andes only 45 minutes driving distance, 31 miles (50 kilometers) from the new Quito Airport. We are located at Km 65 on the way to Baeza following the Interoceanic road. Our resort is on the "Cinnamon Trail", the same route that the Spanish conquistador Francisco de Orellana took in 1542 when he crossed the Andean mountain range searching for gold and other treasures, and which unexpectedly led him to discover the Amazon River. Papallacta is the doorway to the Ecuadorian Amazon region, despite being in the Ecuadorian Highlands at an altitude of 10.827 feet (3.300 meters) above sea level and of an average daytime temperature of 14°C (57°F). ... more   less 

Additional Information about Termas de Papallacta

Address: Km 65 via Baeza, Papallacta 150753, Ecuador
Region: Ecuador > Napo Province > Papallacta
Price Range: RM701 - RM1,040 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Termas de Papallacta 3.5*
Number of rooms: 53
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Also Known As:
Termas De Papallacta Hotel Quito
Termas De Papallacta Quito
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Questions & Answers

Here's what travellers have asked, with answers from Termas de Papallacta staff and other travellers.
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Questions? Get answers from Termas de Papallacta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“cabins numbered in the 30s are the nicest.”
 of 5 bubbles hectormountain, 19 Jan 2017 | Read review
“all of the rooms had great access to hot spring pools!!”
 of 5 bubbles 879gingert, 10 Jan 2017 | Read review
“All rooms have good access to pools”
 of 5 bubbles busystudent, 4 Jan 2017 | Read review
“go to the termal public baths instead of bathing in the small pools of the resort -eat outside of the resort”
 of 5 bubbles Ella732, 26 Dec 2016 | Read review
“Worth going for a suite, they are on the opposite side of the road and much quieter.”
 of 5 bubbles RChillingworth, 6 Dec 2016 | Read review
5 of 5