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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Just Amazing. Every thing is great here, property is beyond imagination.
If you are vegetarian, you will have great food and fun.
Staff is always smiling and caring, we were three couples with small kids each one of us went back with wonderful memories!
Highly...More
Resort is good but service is very very poor. Terrible sevice from staff. Even Mr. Shambhu general manager do not have control over staff. It took more then 45 min. To collect luggage from room. Even if you ask anything person takes more then 15...More
I speak around the world on tourism marketing and was a guest at Coconut Lagoon resort as part of a tour after the ICTT Tourism conference in Kerala. Coconut Lagoon was an amazing experience! We cruised the backwaters on a houseboat, arriving to a warm...More
As a international speaker, we took part in a post-conference tour of Kerala. The first night we stayed at Coconut Lagoon Resort in Kumarakon. What a magical experience. You can only arrive at the hotel by boat and there we were greeted with a wonderful...More
Its a nice and peaceful place, the property is amazingly built with water flowing to the room doors. Its a nice place for a family holiday. Kumarakom is 60 KM from cochin, you need to take the hotel boat from the kumarakom jetty to reach...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$145 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#1 Romantic Hotel in Kumarakom
#1 Top resorts Hotel in Kumarakom
#2 Family Hotel in Kumarakom
#2 Luxury Hotel in Kumarakom
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
50
Reservation Options
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Coconut Lagoon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hi, I am going to book the heritage mansion, Anyone can give the details about this property and also open bathroom was safe or not.
10 June 2017|
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Response from Saurabh M | Reviewed this property |
Yes the bathroom is absolutely safe. But not sure if the mansion has an open bathroom since it is a duplex. We had stayed in the heritage bungalow as we have a small naughty child and did not want to take undue risk of the... More
Yes the bathroom is absolutely safe. But not sure if the mansion has an open bathroom since it is a duplex. We had stayed in the heritage bungalow as we have a small naughty child and did not want to take undue risk of the child falling from staircase. Same about the heritage villa which has a private pool.
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xq22
Posting it here since it was rejected as a review!!!
,
Title: Beautiful resort but watch out in the open bathroom
ID#: 439639700
I had booked this for my elderly parents as a part of their kerela break
The pics they sent us while they were there were amazing
The stories they recounted about the wonderful service were really heartwarming. I was really patting myself on my back that I called right while booking a place on reputation alone without having visited the place
However , this morning my 65 year mom told me an incident which has brought this whole impression crashing down. When shown the open bathroom at checkin , she asked the staff if it was safe and was reassured by them. When she went for a shower 10-15 minutes she saw a person working atop a tree with direct view of her shower in room 210. They called the reception who did apologize and asked the concerned person to stop working
However, in my books this lapse is appalling and unpardonable
I would not visit again despite its excellence
24 November 2016|
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Response from Uma J | Reviewed this property |
Actually I am not the person to answer your concern. And if the incident is true, it is not correct on the part of the TripAdvisor to reject the review. The resort should have been given a chance to clarify themselves openly. More
Actually I am not the person to answer your concern. And if the incident is true, it is not correct on the part of the TripAdvisor to reject the review. The resort should have been given a chance to clarify themselves openly.
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Room Tips
"Ask to be close to reception if you need wifi as the signal is clearer."
Malaysia