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The Zuri Kumarakom

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1,256 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
Pune, Maharashtra, India
Reviewed 29 October 2014

its serene and calm at the backwaters. An amazing view of backwaters from the pool. there is nothing in the vicinity for local shopping. Anyways that should be in the agenda when you decide this resort. Sole purpose to be here is to relax yourself and must try SPA here

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Helpful?
Thank Vinayak T
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for choosing and being a patron to one of its kind luxury property in the backwaters- The Zuri Kumarakom. Kottayam is the nearest town 15 KM - 25 minutes drive to indulge and splurge by buying textiles,gold and Spices. Kumarakom is away and laid back to relax and invigorate the discerning traveler to the beauty of...

Mumbai (Bombay), India
Reviewed 21 October 2014

I had been to Kochi for 3 days and decided to come to Kumarakom with family for 3 more days and zeroed in on the Zuri. The resort is located bang by the lake which has a splendid view of the serene lake. We booked the presidential villa, with a private pool, overlooking the lake. The rooms are large, well...

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Helpful?
1Thank Nikolai-Narkovich
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for the wonderful review on our product and services. We have noted the food aspect which needs attention and the chef is already on top of it. Keep visiting our website for more updates and offers in our group properties.

kolkata
Reviewed 16 October 2014

Stayed for 2 nights in early oct…good facilities with a lovely spa and gym. activities for kids are also quite a few. The staff was courteous and helpful. But I have a few complaints-the complimentary tea/coffee in the evening was disappointing as was the buffet- both at breakfast and dinner. Also one day my room was not cleaned till 3...

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Helpful?
1Thank KolkataNikita
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We have noted your concern and will address this in our team brief. With regards to the cleaning cycle as in any busy leisure property departure rooms are serviced first to be ready by the standard check in time(2 PM) for new guest to be checked-in, Stay over rooms are subsequently serviced between 3 pm to 5 pm...

Reviewed 14 October 2014

The Zuri is one of the best properties in Komarakom and is ideally located on the backwaters. We had a wonderful stay in the resort, all amenities are great - Swimming Pool is very good, the Jacuzzi & Sauna were great too. All rooms have a lagoon view and the presidential villas have a private pool and backwaters view. I...

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Helpful?
1Thank Rajat G
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for choosing this beautiful backwater destination. We are happy that the product and service met expectations. Hope to welcome you back soon and experience the presidential pool villa which overlooks the vembanad lake. Log in to the website for special offers and latest happenings in the resort.

Antwerp, Belgium
Reviewed 13 October 2014

From the backwaters The Zuri looks nice as described on the website. Once inside it is a bit different. Never seen such unprofessionalism in a so called 5 star hotel. The reception staff, including the management, is not properly trained and are not up to the standards. The restaurant staff, and in particular Abhi, is the most professional person I...

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Helpful?
Thank Dirk M
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We are concerned with this generic feedback and for not meeting your expectations. On property our team members are omni present and respond to all guest request immediately. Rest assured we will look into the areas of concern mentioned by you and have it resolved. Thank you once again for choosing this beautiful backwater destination.

New Delhi, Delhi, India
Reviewed 7 October 2014 via mobile

Its a great place to stay in Kumarakom. Next to back waters its a huge property with well maintained rooms. Best part were of the rooms on ground floor was that they are next to the dyke in the resort. They also provide a caddy service incase you want to skip walking from restaurant/ reception to rooms. Only improvement is...

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Helpful?
Thank Sidharthkapil
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for choosing destination Kumarakom and the The Zuri Resort and Spa. We are happy that the product and services met all expectations and hope to welcome you soon with friends and family.

Chennai, Tamil Nadu, India
Reviewed 7 October 2014

The resort is definitely one of the best resorts in Kumarakom with beautiful landscaping & Lagoon. The cottages are all around the lagoon, so its a visual treat from the portico. Rooms are not as spacious as the Bathrooms are. Staff need to be trained as most of them had a cold response. Either they are overworked or have forgotten...

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Helpful?
Thank Manoj S
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying at the zuri kumarakom resort and spa. We do serve authentic Kerala cuisine which is mentioned in the a-la-carte menu as Kerala Sadya. Our specialty restaurant - Laguna Bass too is a good option to experience fine dining with a touch of kerala fare. Log in to the website for special offers and happening...

Mumbai (Bombay), India
Reviewed 7 October 2014

It was a holiday we were looking forward to, to head out of the madness of Mumbai and since it was a holiday we were planning after 2 long years, we were really excited and hoped that it would be a good experience. We reached at around 2pm, quite hungry and were keen to finish up with the check- in...

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Helpful?
Thank Jyothibg
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Fantastic and great description of our product and services which makes us feel proud to be part of this industry. As our guests go back happy and satisfied the feeling of job well done is exhilarating and satisfying. Thank you once again for choosing the zuri kumarakom as a destination.

Reviewed 5 October 2014

Yes I will say that this place is heaven as for the way it is spread on the banks of vembanad lake. The recreation facility that it provides is fabulous. I am sure if you plan your day you are really busy. It is a five star hotel and to my surprise the food and service is really average. I...

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Helpful?
Thank Shrestham
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you being a patron to this beautiful backwater destination. We cater to a multitude of segments across demography with varying palate. Thank you for the feedback on the food which we will look into and improve upon to the varying segments. Log in to avail on special offers in our group properties.

Bangalore, India
Reviewed 4 October 2014

Stayed with family at the Zuri Kumarakom last month. Had an amazing experience. One of the best resorts I have ever stayed in a great location. Great food and the resort staff was really courteous. I would also recommend the sunset boat ride in the Vembanad lake, offers some great views. Overall a memorable stay. Would love to go there...

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Helpful?
Thank span11
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you so much for the wonderful feedback on the product and services at The Zuri Kumarakom Kerala resort and Spa. We are on Instagram (#zurihotels) and encourage you to post pictures of our property and your experiences. Log in to the brand website for special offers in our group properties to avail in future visits.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
If heaven was a place on earth, it would be on the banks of a breathtaking Vembanad Lake that spreads serenely over 205 square kilometres of picture perfect beauty. And it is. Set in 18 verdant acres on the shores of the Vembanad Lake and just 2 hours from the Cochin International Airport, The Zuri Kumarakom Kerala, Resort & Spa is a five–star deluxe spa resort in Kumarakom, set at the heart of the beautiful Southern state of Kerala–fondly referred to as ‘God’s Own Country’. Standing directly beside the Lake, this Kerala resort offers spacious living–dining rooms, traditional Indian–style bedrooms and individual gardens with private plunge pools.Opened in 2006, The Zuri Kumarakom, Kerala Resort & Spa is the winner of the 2007 and 2008 ‘Best Resort Spa Hotel in India’ title. Home to the largest spa in South India, Maya Spa offers not only western and oriental therapies but also authentic Ayurvedic practices at our resort in Kerala. The distinctive Body Temple, picturesquely situated on an island in the centre of the lagoon, is the perfect location for yoga, meditation or simply quiet contemplation.The Zuri Kumarakom, Kerala Resort & Spa is perfect for an extended break with its idyllic location and world–class amenities. The hotel offers many leisure options, including a large swimming pool with water–spouting elephant sculptures and a luxury spa in Kumarakom with Ayurvedic treatments. The Lime Tree, Laguna Bass and Trunk Call Bar serve very good Indian and international cuisine. Experience the heavenly beauty of Kumarakom in all its tranquil glory. Recreated and preserved to awaken every sense… to experience pure bliss. ... more   less 

Additional Information about The Zuri Kumarakom

Address: V - 235 Karottukayal, Kumarakom 686563, India
Region: India > Kerala > Kumarakom
Price Range: RM880 - RM2,987 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Zuri Kumarakom 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Zuri Kumarakom Hotel Kumarakom
Zuri Kumarkom Hotel Kumarakom
Zuri Kumarkom Kumarakom
Radisson Kumarakom
Kumarakom Radisson
The Zuri Kumarakom Kerala
Hotel Style:
#3 Spa Hotel in Kumarakom
#3 Top resorts Hotel in Kumarakom
#4 Romantic Hotel in Kumarakom
#4 Family Hotel in Kumarakom
#5 Luxury Hotel in Kumarakom
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Questions & Answers

Here's what travellers have asked, with answers from The Zuri Kumarakom staff and other travellers.
12 questions
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Indore, India
3 months ago
3 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cottages offer you privacy as well as the view”
 of 5 bubbles 834monag, 3 Dec 2016 | Read review
“hotel is on lake, expect mosquitoes. Use golf carts; evening high tea is free interact with others; Spa services + 25% for taxes”
 of 5 bubbles PJBatuni, 27 Nov 2016 | Read review
“The cottages are the best”
 of 5 bubbles UshaWasan, 24 Nov 2016 | Read review
“Lagoon view rooms are good but avoid Room no 323, 324 & 325 as they are on the dead end of the lagoon with restricted view.”
 of 5 bubbles ankur_dev, 23 Nov 2016 | Read review
“cottages with private pool”
 of 5 bubbles paulrdrsn12, 20 Nov 2016 | Read review
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