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Hampton Inn & Suites Miami-Doral/Dolphin Mall

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#2 of 23 Hotels in Doral
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Hampton Inn & Suites Miami-Doral\/Dolphin Mall
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848 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Miami-Doral/Dolphin Mall
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Showing 599: English reviews
Miami, Florida
Reviewed 23 November 2015 via mobile

I routinely stay here and only have positive things to say about the staff and property. Luz, Doris, Jenny, Ivan and Beatrice are superb with customer service, and are exceptional Hilton property ambassadors. One improvement I would like to see is new or updated elevators.

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Helpful?
Thank jtoone
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for your review. I'm happy to hear our team took great care of you. We hope to see you again soon!

Chicago, Illinois
Reviewed 15 November 2015 via mobile

I was in town for business for 4 nights and only stayed at this hotel for 2. The lack of professionalism from the housekeeping supervisor Irene was disturbing. On my 2nd morning I ran into Mrs Irene and let her know I was leaving my room if it could be cleaned and was told yes no problem. When I returned...

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Helpful?
1Thank lisalee976
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for providing your feedback. I apologize for any miscommunication during your stay. I have discussed your review with the entire leadership team to ensure this does not happen again. We value your loyalty as a Diamond member and hope in the future you will give us a second opportunity to regain your trust.

Bridgetown, Barbados
Reviewed 15 November 2015

Just returned home from a 4 day stay at this hotel. From the moment I stepped into the lobby, I felt welcomed by the front desk clerk, Robinson. The room was not ready yet but he gave suggestions on activities to past the time until it was. The room was excellent, clean and comfortable. The air conditioner was a little...

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Helpful?
Thank Paige2013
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for staying with us! I will make sure all associates mentioned are recognized for their outstanding service. Come back and see us soon!

Near Tampa, FL
Reviewed 13 November 2015

I have customers not far from this property so the location is quite convenient. Unfortunately, the property seems to have declined since I began staying here over three years ago. I would date the decline to sometime in the last 18 months. For example, the bottom fitted sheet doesn't stay 'fitted'; I wake up on the mattress and have to...

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Helpful?
Thank OldWarDog
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for your feedback. Although, we are disappointed to hear that you will be staying else where on your next travel, we will use your feedback to help us improve. We appreciate having you as our guest and hope in the future you will give us a second opportunity to provide you the Hilton service and standards you have...

Frankfurt
Reviewed 8 November 2015

ok for the night before departure from Miami Intl-room king bed the best-, room not fully cleaned though. very helpful and good breakfast. very nice staff, we took room for handicapped people without knowing, no problem at all, just bathroom bigger and on ground floor and jsut connecting to reception.

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Helpful?
Thank ariFrankfurt
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for your feedback. I hate to hear that your room was less than perfect. We will use your feedback to help us improve. We appreciate you staying with us and hope you will return soon.

Miami, Florida, United States
Reviewed 1 November 2015

This is a great place to stay for any reason. It is closed to the Florida Turnpike and in a good neighborhood. Fast food and nice restaurants are closed by. Also, two malls at about 10 minutes drive from hotel.The staff is very friendly and helpful at whatever time of the day. The rooms are clean and quiet and there...

Review collected in partnership with Hampton
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Helpful?
Thank Rick C
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for staying with us. We look forward to your return!

Sanford, Florida
Reviewed 28 October 2015

We had a terrific stay here. Our front desk person Norma was the best!! She was very helpful, we asked many questions, and she answered them. She is very outgoing and will do well in her chosen profession!!

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Helpful?
Thank Donna C
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for your review! I'm glad Norma took great care of you. We hope you return soon!

Reviewed 28 October 2015 via mobile

Once again this hotel delivered on it's promise of a wonderful stay. The location could not be beat for Miami Carnival weekend and Ivan and the staff made us feel like relatives returning home, so warm was the welcome. This hotel is definitely a favourite!

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Helpful?
Thank LynnPatrice O
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for your review! I'm glad Ivan took great care of you, we look forward to your return!

Clearwater, United States
Reviewed 26 October 2015

I am very happy with this brand of hotel. Some hotels seem to provide such cheap shampoo and conditioner, but this hotel offers shampoo you can actually use! Neutrogena products are very good and I appreciate not having to pack my own bulky bottles. I also like the coffee bar amenities, including paper cups over the environmentally unfriendly Styrofoam.

Review collected in partnership with Hampton
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Helpful?
Thank Diane C
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for your feedback. I'm happy to hear that you enjoyed your stay!

miami, United States
Reviewed 25 October 2015

The staff went above and beyond and are very friendly. A gal at the desk helped me get set up for uber after she was off the clock and a gentlemen gave me a take out breakfast when I left at 6am. all of the staff seemed happy and were very nice.

Review collected in partnership with Hampton
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Helpful?
Thank James M
Ashleigh R, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review

Thank you for staying with us! It was a pleasure having you as our guest.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our newly renovated hotel is located in the Dolphin Mall/International Mall area of Miami/Doral, Florida with shuttle service available. Located only moments away from Miami International Airport, our hotel offers beautifully appointed rooms and 2 room condominium style suites with fully equipped kitchens. We can't wait to meet you on your next trip to Miami! ... more   less 

Additional Information about Hampton Inn & Suites Miami-Doral/Dolphin Mall

Address: 11600 NW 41st St, Doral, FL 33178
Region: United States > Florida > Doral
Price Range: RM585 - RM1,059 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Miami-Doral/Dolphin Mall 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn And Suites Miami-Doral/Dolphin Mall
Hampton Inn & Suites Miami-Doral/Dolphin Mall Hotel Miami
Hampton Inn Doral Blvd
Hampton Inn Miami
Miami Hampton Inn
Hotel Style:
#1 Best Value Hotel in Doral
#2 Family Hotel in Doral
#6 Business Hotel in Doral
#7 Romantic Hotel in Doral
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Miami-Doral/Dolphin Mall staff and other travellers.
36 questions
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Miami, Florida
16 days ago
Trinidad
2 months ago
Port of Spain, Trinidad
4 months ago
United States
over a year ago
Alaska
1 month ago

See all questions (36)

Questions? Get answers from Hampton Inn & Suites Miami-Doral/Dolphin Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably the usual tips - away from elevators, higher floors etc.”
 of 5 bubbles 636JulianM, 27 Feb 2017 | Read review
“There are suites with kitchens, couches etc and there are basic rooms without.”
 of 5 bubbles KPL83, 14 Feb 2017 | Read review
“Rooms close to the highway are noisier”
 of 5 bubbles 34christianaa, 12 Jan 2017 | Read review
“Back of hotel has view of pool and faces freeway”
 of 5 bubbles 151derrickh, 2 Nov 2016 | Read review
“quiet floors, awesome pool, clean rooms, great service”
 of 5 bubbles kayleighd590, 23 Aug 2016 | Read review
5 of 5