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Hilton London Heathrow Airport Terminal 5

Expedia.comUS$126*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton London Heathrow Airport Terminal 5
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3,256 Reviews from our TripAdvisor Community

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Showing 3,137: English reviews
Start your review of Hilton London Heathrow Airport Terminal 5
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London, United Kingdom
Reviewed yesterday NEW

So booked this hotel thinking it would be connected to Terminal 5 but wasn't (my own fault for not checking the map) Lady at the check in desk wasn't that helpful and gave us wrong information about the club lounge timings. The hotel and room are really nice, new and luxurious. The view we had from our room we could...

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Helpful?
Thank Edward G
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017 via mobile

I don't have great expectations for airport hotels usually therefore was pleasantly surprised to find the Hilton London Heathrow Terminal 5 to be an exception. Was promptly checked into an executive king room with executive lounge access. The room was neat and spacious. The bathroom had a separate shower and bath. Wifi access is available and is fast and reliable....

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Helpful?
Thank HHRich
About Hotel's Favourite Review
alex m, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear HHRich we are indeed more than an airport hotel with something for everyone and we are happy that your customer experience was great. Hopefully we will have the opportunity of welcoming you back again soon. Alex

Reviewed 2 days ago NEW

Always high standard & friendly and helpful staff. Best executive lounge worth the extra cost if you're not a frequent stayer and get it complimentary. Although it's a bit out from terminal 5 and they don't have a hotel bus for the other terminals, there is a Hoppa Bus or the hotel arranges cars at a reasonable cost. Highly recommend...

Review collected in partnership with Hilton Hotels & Resorts
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Thank petermC2311NP
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Imagine this-a family of 12 booked 4 rooms on 20th February for a big fat Indian wedding-we'd spoken to staff over three weeks specifying our needs i.e. Rooms on the same floor, disabled access for my parents , extra roll beds - we arrived and spent 2hrs at reception as none of this had been recorded. To boot we had...

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Thank AshLondon1989
London, United Kingdom
Reviewed 2 days ago NEW

Had the pleasure of once again staying at the Hilton Heathrow - T5 for an overnight getaway. It was peaceful, the staff are polite, friendly and helpful. The breakfast was delicious which we had the choice of having in the Exec Lounge as a HH Member. Definitely coming back again🤗

Review collected in partnership with Hilton Hotels & Resorts
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Thank 69julietg
Oxford, United Kingdom
Reviewed 3 days ago NEW

Enjoyed our stay used stay and park option which was a very reasonable price. The hotel is amazing. So close to airport and restaurant, bar area and room fabulous. The welcome we received From members of staff was first class and I would definitely recommend this hotel,and will return in future.

Review collected in partnership with Hilton Hotels & Resorts
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Thank williamedwardk2017
A TripAdvisor Member
2 reviews
6 helpful votes
Reviewed 3 days ago NEWvia mobile

Amazing stay at the Hilton all the staff were very helpful and with an upgraded room for being guest of the day made it more special. Room was very comfortable and soundproof and couldn't here the planes. Highly recommended 5 star from myself and family.

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Thank A TripAdvisor Member
Reviewed 3 days ago NEWvia mobile

Beautiful hotel but a bit of a waste of money. The Airport is 20 mins away on a shared hotel hopper that has to be paid separately (5£ each way). Taxi is fixed tariff (25£). Despite asking, the receptionist didn't mention that tickets for the bus should be bought at the desk. I would have said 5 star for the...

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Thank SaraTexIT
McKinney, Texas
Reviewed 3 days ago NEW

Great staff and food. The only caution is the hotel is not connected to Terminal 5. It's about 10 minutes away by car or 15-20 via shuttle bus. However, the staff was very helpful with transportation arrangements and suggestions for getting into London from Paddington Station. The Doubletree near Tower Hill was also very helpful during this trip.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Susan E Y
A TripAdvisor Member
3 reviews
3 helpful votes
Reviewed 4 days ago NEWvia mobile

Quick stay at the Hilton, but from check-in the service was excellent, the receptionist was chatty and found out we were off on honeymoon and arranged for some chocolate decorated strawberries to be delivered to our room later as a surprise. The spa was very relaxing and again, really helpful and friendly staff. Really good food in the bar for...

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Helpful?
Thank A TripAdvisor Member

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25/M4 Motorways, London and South England. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 Per person (this is the same for all Heathrow Hotels). We are a Hilton with a generous twist. Award winning restaurants, Bars, Spa and Conference Centre. High speed complimentary wifi throughout the whole hotel. ... more   less 

Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Poyle Road | Heathrow, Colnbrook, Slough SL3 0FF, England
Region: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: RM478 - RM1,106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport Terminal 5 staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Executive room 439”
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Homelovinguy, 1 Apr 2017 | Read review
5 of 5
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US$126* /night
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Prices are for 1 room, 2 adults
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