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Travelodge Heathrow Terminal 5

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Travelodge Heathrow Terminal 5
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1,559 Reviews from our TripAdvisor Community

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Showing 1,546: English reviews
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Colchester
Reviewed 2 days ago NEW

Hotel clean n staff polite. Parking an issue. Not really hotels fault as they don't run or own car park, private company does.inconsiderate dumb guests that can'tand causing problems for other guests.

Review collected in partnership with Travelodge
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Helpful?
Thank 900marcw
Sevenoaks, United Kingdom
Reviewed 3 days ago NEW

Bed was lumpy and uncomfortable, air-con was somehow dripping water making it incredibly difficult to sleep, as well as a large amount of light leaking through the window. The room also smelt questionable when entering the room, with the reason most probably being due to the bathroom not being cleaned properly.

Review collected in partnership with Travelodge
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Thank H3975FZtom
TravelodgeUK, Niki from The Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for this review. We aim to provide a comfortable stay to all of our guests so we are sorry to learn that you found your bed to be uncomfortable and that there were problems with the air con. In such instances we would suggest to let our reception team know so that they can reallocate your room or...

Richmond, United Kingdom
Reviewed 4 days ago NEWvia mobile

We were dropped here to spend the night before an early morning flight from terminal 5. We have done this a few times from a variety of different hotels at Heathrow and Gatwick. Check in was quick and easy - can't comment on the parking as we were dropped off by family at the hotel. The hotel is a 5-10...

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Helpful?
Thank KatB91
TravelodgeUK, Shannon from the Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

We are sorry to hear of your disappointment with the room temperature at Heathrow Terminal 5 Please be assured that we appreciate your feedback and we will pass this on to the relevant department as it helps us to improve the services we offer and implement any changes based on customers recommendations and feedback. However we are happy to hear...

London, United Kingdom
Reviewed 5 days ago NEW

It's a ideal and convenient location to Terminal 5 with frequent shuttle buses. For budget travelers, it's mediocre value for the money.... Last Christmas, we stayed at this hotel and met some enthusiastic, hardworking and helpful staff members, such as Martyna, Liliana, Mr Cam , Karsten, Christina...This month, staying at T5, some staffs left. It's a loss for T5. That's...

Review collected in partnership with Travelodge
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Thank htchen2017
London, United Kingdom
Reviewed 5 days ago NEW

Traveling and comparing different hotels in the United States,Canada, Germany, France, Netherlands and Edinburgh, the facilities of Travelodge hotels are normally good. Unfortunately, there are sabotagers everywhere!

Review collected in partnership with Travelodge
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Helpful?
Thank Citronhtchen
TravelodgeUK, Shannon from the Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

We are very sorry to hear that you were dissatisfied stay at Heathrow Terminal 5. Its very disappointing to hear of all the problems you faced during your stay with us. As your experience was not up to our standards, could we kindly ask you to contact one of our Customer Services Advisors via our website help form with your...

Leicester, United Kingdom
Reviewed 5 days ago NEW

Rooms are well kept and clean but there was not enough sockets. Hair dryer was not provided. Windows should be left open. Not much ventilation as everything was closed and no breathing space. Room location was bad because asked for top floor was given some other room.

Review collected in partnership with Travelodge
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Helpful?
Thank Francisco M
TravelodgeUK, Shannon from the Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for taking the time to review our hotel. We are really sorry to hear that you had many issues during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. We have passed on your feedback to...

Uckfield, United Kingdom
Reviewed 6 days ago NEW

For the price it was fine. Staff were superb especially Aaron and a young lady in the restaurant. However, despite someone coming to try to sort it out. The heating would not work and we were cold. We eventually got a convector heater but would have preferred the air con heating to have worked. Rooms were clean and acceptable. No...

Review collected in partnership with Travelodge
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Helpful?
Thank Deltonee
TravelodgeUK, Shannon from the Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for taking the time to write a review. We are really sorry to hear that the room temperature affected your stay with us. We strive to make our customers as comfortable as possible. In any case we would like to apologise if these measures have not been enough to guarantee a good night's stay for you. Thanks again,...

Nottingham, United Kingdom
Reviewed 6 days ago NEW

I have stayed at this hotel many times and always the car parking is terrible if you arrive in the evening! The rooms need refreshing and I feel there should be s phone even if it just connects to reception in case of emergrncy( not everyone has a mobile)

Review collected in partnership with Travelodge
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Helpful?
Thank Feemel
TravelodgeUK, Shannon from the Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

We are sorry to hear of your disappointment with the car parking at Heathrow Terminal 5. Please be assured that we appreciate your feedback and we will pass this on to the relevant department as it helps us to improve the services we offer and implement any changes based on customers recommendations and feedback. Thank you again for your review....

Bedford, United Kingdom
Reviewed 6 days ago NEW

I am a firm believer in realistic expectations for what you are paying for. The beds here are comfortable and the main reception staff are very friendly. The food fills a hole, but you should not expect anything fancy. I always finds check in here very easy (and for check out as there is always a friendly staff member around...

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Helpful?
Thank Kimberleigh M
TravelodgeUK, Niki from The Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for reviewing our hotel. It’s great that you found our Dreamed bed to be comfortable and the staff to be helpful and friendly during your stay. We are sorry to learn of your disappointment with the Housekeeping team and will be sure to pass your comments onto the hotel manager. Thank you again for your feedback and we...

Reviewed 6 days ago NEWvia mobile

We booked 2 rooms for our extended family of 7 for a 2 night stay whilst seeing relatives. We arrived at 6pm and managed to find a parking space on the top floor of the car park only to find not only did the ticket machine on that floor was out of order but also the other 3 in the...

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Helpful?
Thank darryl c
TravelodgeUK, Niki from The Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for taking the time to review our hotel. It’s great that you found our Dreamed bed to be comfortable and that the staff were friendly and helpful during your stay. We are sorry to learn that you found your room to be too hot and that you experienced problems finding a parking space at the hotel. We will...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Travelodge Heathrow Terminal 5

Address: Calder Way, Horton Road, Colnbrook, Slough SL3 0AT, England
Region: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: RM210 - RM393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Heathrow Terminal 5 3*
Number of rooms: 305
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Also Known As:
Travelodge Heathrow Terminal 5 Hotel Slough
Travelodge Hotel Slough
Slough Travelodge
Slough Travel Lodge
Travel Lodge Slough
Travelodge Slough
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Heathrow Terminal 5 staff and other travellers.
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Questions? Get answers from Travelodge Heathrow Terminal 5 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a 2nd floor room if you want a quiet location.”
 of 5 bubbles pennvyaj42, 23 Jan 2017 | Read review
“We were on the1st floor, room 112 I believe.”
 of 5 bubbles JudeR449, 8 Jan 2017 | Read review
“Don't stay if you want to park a car - rip off merchants.”
 of 5 bubbles davesU7458PE, 5 Jan 2017 | Read review
“Ground floor has some rooms if you don't want to use the lift”
  • Feels ok - spacious and modern.
 of 5 bubbles 227dimad, 2 Jan 2017 | Read review
“I had an accessible room on the first floor and it had a wet room which was great for me.”
 of 5 bubbles aweescottishlady, 1 Dec 2016 | Read review
5 of 5