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Balcony Guesthouse

169 reviews
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Traveller (24)
Room & Suite (5)
Dining (3)
Overview
  • Excellent20%
  • Very good37%
  • Average20%
  • Poor8%
  • Terrible15%
Travellers talk about
“the owner”(18 reviews)
“the river”(15 reviews)
“in town”(10 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Multilingual Staff
Laundry Service
All hotel details
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Reviews (169)Write a Review
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All reviewsthe ownerthe riverin towncheap foodbrush your teethkhmer dishesrooms are very basicdon't expect too muchstayed here for two nightslocal marketprivate roomcouple of nightssen monoromwestern foodstung trengbed sheetsmosquito net
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1 - 5 of 130 reviews
Reviewed 1 week ago via mobile

I was a bit disappointed by my double bed room, it was a comfortable bed and a big room but had it flaws. The mosquito net clearly isn’t meant for a double bed so barely fit over it and had large holes in it. The...More

Thank Oliver B
Reviewed 24 December 2017 via mobile

Although we got a booking confirmation via booking.com, on arrival the staff informed us they were overbooked. Not a super big deal, as this happens sometimes, but the staff was not really friendly nor was their attitude apologetic in any way. They did "fix" the...More

Thank JVDP156
Response from Ngoem P, Owner at Balcony GuesthouseResponded 26 December 2017

Thank you for taking you time give us you feedback.we are sorry, about my staff some of them are training learning the job. We sometime had a problem with a booking system. Hope you understand.

Reviewed 7 November 2017 via mobile

I had a private room with hot shower, a proper bed and mosquito net. The room was not top-notch, but spacious, clean and good value. They do have very nice looking doubles though. Staff was very friendly and helpful, especially Craig who seemed to be...More

Thank Frauke M
Response from Ngoem P, Owner at Balcony GuesthouseResponded 10 November 2017

Thank you for give us your good review. Hope to seeing you again.

Reviewed 5 November 2017

We stayed only 1 night on our way up to Ratanakiri. All you need & value for money + a nice view from the restaurant which is located on the top. Big snooker/pool table is a plus although we didn't use it.

Thank Luigi-Magnifico
Response from Ngoem P, Manager at Balcony GuesthouseResponded 6 November 2017

Thank you for taking the time give us your feedback. Thank for been stayed with us. Please enjoyed with your journey. Hope to see you again.

Reviewed 26 October 2017 via mobile

I was thinking about spending only one, maximum two nights in Kratie before heading north to Stung Treng. At the end, I stayed at the Balcony for 6 nights. Kratie and specially « the Balcony » is one of those place where life is chill and easy....More

Thank Jérémie H
Response from Ngoem P, Manager at Balcony GuesthouseResponded 6 November 2017

Thank you for taking your time write as such as a good review. Hope to seeing you again.

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Multilingual Staff
Free Parking
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$5 - US$15 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$5 - US$15 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (24)
Room & Suite (5)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Annemarie v
11 April 2017|
Answer
Response from franck421421 | Property representative |
hello where did you book ? booking, agoda, airb&b ? thanks
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Google Translation
Room Tips
"Check your room smoking/non-smoking rooms..."
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"Just don't ever go there, that is my good recommendation"
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"Ones in other guest houses..."
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"Room number three has a private bathroom."
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