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Protea Hotel Clarens

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Traveller (128)
Room & Suite (59)
Dining (11)
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Overview
  • Excellent30%
  • Very good47%
  • Average20%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Protea Hotel Clarens
Special Offer: Wander More. Save 30% OFF
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Offers from Protea Hotel Clarens
Special Offer: Wander More. Save 30% OFF
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Reviews (324)
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98
139
63
8
4
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All reviewslovely hoteldeluxe roomrecommend this hotel to anyonebuffet breakfastmountain facing roomslarge varietywithin walking distancerooms are smallpublic areasrestaurants and shopscomfortable stayundercover parkingthe location is perfectart galleriessurrounding mountainsgolden gate national parkmaluti mountains
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11 - 15 of 312 reviews
Reviewed 10 March 2018 via mobile

The Hotel was extremely busy, yet the staff was excellent, helpful and friendly. The hotel location is great and you can walk to the square and other shops. Room was clean and neat, yet compact. Breakfast was good. The second day we took a drive...More

Thank JGrove1983
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 13 March 2018

Dear JGrove1983, Thank you very much for taking the time to review your experience at our hotel here on Trip Advisor. We are so pleased to hear that you enjoyed your stay at our hotel and that the STAFF were “excellent, helpful & friendly”, they...More

Reviewed 8 March 2018

Considering the reviews and price I paid, I was astonished at the disinterested/ poorly trained staff and generally unappealing first impression. Entering, a wonderful smell promises popcorn, but the machine is off and empty. This trend continued. Peeling posters advertise specials that have passed. Reception...More

Thank ninakriel
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 10 March 2018

Dear ninakriel, Thank you very much for taking the time to review your stay here on Trip Advisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay in December. Please...More

Reviewed 4 March 2018 via mobile

Super visit with family to Clarens, accomodation was great, the team at the Protea was outstanding. Breakfast varied daily and super. The hotel's location was fabulous, so easy to explore the town. Great lunch and dinner options in the hotel also.More

Thank Dale P
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 5 March 2018

Dear Dale P, Thank you very much for taking the time to review your stay here on Trip Advisor. I appreciate your positive feedback about our hotel. We do take pride in catering to our GUESTS’ needs the best way we can. If you're traveling...More

Reviewed 2 March 2018

The hotel is very conveniently situated within walking distance of every attraction The room was very comfortable and clean and as a handicapped individual I had no problems. The staff were polite and very helpful. Good views of the Maluti mountains.More

Thank johnherm2015
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 4 March 2018

Dear johnherm2015, Thank you very much for taking the time to review your stay here on Trip Advisor. What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our STAFF and service met your...More

Reviewed 19 February 2018

The Protea Hotel in Clarens offers good value for money. Good views of the Maloti Mountains can be enjoyed from the patio and the buffet breakfast offers a wide variety of delicious food. The rooms were decent with comfortable bedding. The prices to eat dinner...More

Thank hendrik111
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 24 February 2018

Dear hendrik111, Thank you very much for taking the time to review your stay here on Trip Advisor. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$95 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$95 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (128)
Room & Suite (59)
Dining (11)
Pool & Beach (8)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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GwenLancashire
8 October 2017|
AnswerShow all 2 answers
Response from Tjaart V | Reviewed this property |
I am positive the pool will be open and would be swimmable, however, with the cold spell be having currently it might be rather on the colder side, but with a warm day over your stay it would be very refreshing.
0
Votes
sasahnetshi
10 November 2016|
AnswerShow all 3 answers
Response from Manager_PHClarens | Property representative |
There are fantastic hiking and cycling trails, extreme sports, fresh mountain air and beautiful views available. No fitness center in Clarens, however if you really want to use a gym, there is in Bethlehem as well as a... More
0
Votes
Room Tips
"Best views are facing the MAluti mountains"
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"some rooms have balcony's with a lovely view over the mountains"
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"The mountain facing rooms have the best view but are difficult to book."
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"choose a room with a balcony!"
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