We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsbacontravel lodgeservice stationcar parkwestern hotelsservice areawould stay againfree wifiideal locationstayed here for nightsroad sideclean roomsplenty of hot waterbiscuitsexcellent valuefull englishvisiting family
easily found on pontypool service area, good base for exploring south wales. motel style best western, nearby fast food outlets and harvester restaurant within walking distance, tabletable a few minutes drive away. room nicely decorated and furnished , bed comfortable. staff friendly and courteous. although...More
Came to Best Western Pontypool to have a quick tour around south Wales an Cardiff. It is ideally situated and easy to reach off the M4. It has it's own large private car park, exited via a token from reception with a number of eating...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Ok this isn’t a five star in the traditional sense but relative to value for money, convenience and service this was excellent. Room had everything we needed albeit that it was not large. Good coffee, good tea, biscuits, very comfortable bed, nice towels, effective shower,...More
Thank you Best Western, arriving at the Metro after an horrendous journey was a joy, the receptionist ,Melanie, was calm and very courteous as she booked us in,explaining, in detail all the facilities available to us at the Metro.The hotel was warm and very clean...More
hotel is in a service area just outside pontypool next to a petrol station, kfc, harvester etc
it is well run and staff are very welcoming and efficient.
my room looked to be recently renovated and was perfect for my stay.
only downside was that...More