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Premier Inn Pontypool Hotel

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Premier Inn Pontypool Hotel
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391 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Pontypool Hotel
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Showing 390: English reviews
Bristol, United Kingdom
Reviewed 5 January 2016

Great place to stay,lovely friendly staff who made our stay that much better nothing was too much trouble for them. Rooms are spotless.Breakfast well worth the money.Would highly recommend staying here

1Thank Chez329
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Thank you for choosing Pontypool Premier inn, we are happy to hear your stay was a great one. Hope to see you again in the future.

Reviewed 22 December 2015

Great location for Brecon Beacons with all the great walks and views (providing it's not raining, well it is Wales!!!) Very reasonably priced and staff are very helpful... Good links to M4 which is only around 15 minutes away and very easy to find... Found a few lovely country pubs close by (Horseshoe Inn especially, wood burner and amazing food).......

Thank saitken10
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

We strive to make your stay as comfortable as possible , thank you for your kind words , i will pass your comments onto staff who will be happy to hear such positive feedback.

Reviewed 21 December 2015

Good efficient staff. Lovely rooms. Check in was very easy. Staff in restaurant very attentive and helpful. Rooms very clean, well equipped, and peaceful. The beds are extremely comfortable. Recommend to all our friends

Thank Bryn J
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

We at Pontypool Premier Inn are happy to read such great reviews from guests, thank you for choosing us , we love making our guests feel brilliant through a great nights sleep.

Reviewed 20 December 2015

Stayed a couple of nights here. Friendly welcome and willing to please. Good value for money and would highly recommend. The Harvester restaurant next door is very handy if you want a meal and a pint. Not gourmet food but does the job.

Thank julesverne22
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

We are happy to read your kind response, thank you for choosing Premier Inn, i will pass your comments onto my staff here at Pontypool.

Staffordshire, UK
Reviewed 19 December 2015 via mobile

We've all heard about them, the elusive £29 Premier Inn room at a hotel you may actually want/need to stay at. Well, I can confirm, we found one on a recent visit to see family! Admittedly £29 is room only (no brekkie) but yes, they do exist! I have to say the hotel was great value for money - the...

Thank Dutton81
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Thank you for your kind words,we also love our guests getting the opportunity to try our £29 rooms . Hope to see you again in the future.

Plymouth, United Kingdom
Reviewed 18 December 2015

Our visit to the area was stressful family business made easier by retreating to friendly service, a comfortable room and good food. The Harvester Restaurant next door was very good value with good food and service. Thank you.

Thank Sharon L
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Thank you for leaving your views for us to read through, its always important for us to see that your needs are met, glad we were able to make your stay a comfortable one .

St Ives, United Kingdom
Reviewed 16 December 2015

Although this is on a busy roundabout I could not hear the traffic from my room due to the extra double glazing. Staff were all very helpful and friendly. I had stayed previously in September and I was recognised by Lynn

Thank Rosemary H
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Its always good to read through a happy response, your kind comments will be passed onto staff, thanks once again and see you again soon.

Salisbury, United Kingdom
Reviewed 30 November 2015

I travel alone and use the Pontypool Premier Inn all the time when I am in the area. The staff are polite and helpful and friendly. The rooms are clean and comfortable, I always use the WiFi and this is value for money, it can be a little sporadic but, generally fine.

Thank 51Sparkle
Kingston-upon-Hull, United Kingdom
Reviewed 23 November 2015

very good great staff good food nice rooms very enjoyable stay Breakfast was good the service was quick the food was fresh and hot and the staff were friendly and helpful will certainty use again slept like a log

Thank grimmy27461
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Thank you for your kind words , we are happy that you had a great nights sleep, guest feedback is always important to us , hope to see you in the future .

London, United Kingdom
Reviewed 21 November 2015

It's a PI on a really busy roundabout with a poorly laid out car park and a Harvester next door!. On the plus side there is extra glazing to try and address the noise from the road but you don't need an alarm clock as the road got very busy quite early. The bed was really comfortable and lived up...

Thank JonnyBerlin
WhitbreadHotels, Online Customer Service at Premier Inn Pontypool Hotel, responded to this review

Hi JonnyBerlin Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your...

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04/06/2017 05/06/2017
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  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms

Additional Information about Premier Inn Pontypool Hotel

Address: Tyr'felin | Lower Mill Field, Pontypool NP4 0RH, Wales
Region: United Kingdom > Wales > Southern Wales > Torfaen > Pontypool
Price Range: RM289 - RM435 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Pontypool Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Premier Inn Pontypool Hotel Pontypool
Holiday Inn Newport
Premier Inn Newport
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Pontypool Hotel staff and other travellers.
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Plymouth, United Kingdom

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Questions? Get answers from Premier Inn Pontypool Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go down the road to Cwmbran. 5 x better rooms.”
macciedavids, 28 Feb 2017 | Read review
“our room was lovely so I think any room would suit with or without children”
maggiedot1, 20 Sep 2016 | Read review
“We had a ground room as there is no lift.”
PUDDING2014, 19 Sep 2016 | Read review
“No bar so all rooms are pretty quiet (pub is next door)”
dampdave, 15 Sep 2016 | Read review
“Probably best to be at the back of the building as this is further away from traffic noise”
j1954g, 2 Jun 2016 | Read review
5 of 5
US$66* /night
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Prices are for 1 room, 2 adults
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