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Hilton London Syon Park

Agoda.comUS$180*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$192*
US$180*
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US$182*
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Hilton London Syon Park
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1,744 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Syon Park
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Showing 1,698: English reviews
London, United Kingdom
Reviewed 4 July 2016 via mobile

Stayed here when attending wedding on Syon House. It is absolutely ideal. Also: - very helpful and friendly staff, - the beds and pillows are extremely comfortable, - black out curtains are great. We had a great night's sleep, - generously sized rooms, - nice breakfast. Highly Recommended.

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Helpful?
Thank GeraintLT
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear GeraintLT Thank you for your review. We are delighted to hear that you had a great experience with us recently when attending a wedding at Syon House. I do hope we see you back again soon for a future stay and perhaps you will have time to experience our Spa. Kind regards Greg Greg Crawford General Manager

London, United Kingdom
Reviewed 3 July 2016

Not sure why I haven't stumbled across this before, nicely tucked away in Syon Park near Heathrow (you pay for the proximity with flight path noise). The bedrooms were excellent, particularly the bathroom which was stunning - big rolltop bath with TV and monsoon shower. The only slight downside for me is that the place feels a little dark, possibly...

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Helpful?
Thank UrbanFox99
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear urbanfox99 Thank you for your review. We are pleased to learn that we exceeded your expectations and that you enjoyed the location within Syon Park. I do hope we may welcome you back again soon for your business meeting. Kind regards Greg Greg Crawford General Manager

London, United Kingdom
Reviewed 3 July 2016

Enjoyed my stay and will definitely come back in the future staff was nice food was lovely and room was beautiful and the stay was fantastic would recommend to friends and family like everything about it

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 204gasparer
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear 204gasparer Thanks for your wonderful review. We are so pleased that you had a great weekend with us and we look forward to seeing you back again soon. Kind regards Greg Greg Crawford General Manager

Falkirk
Reviewed 3 July 2016

It's a great looking hotel this. Fantastic setting too. The appearance is well looked after. but The service leaves a lot to be desired. Order a beer at the bar and you'll be charge a service charge even though you ordered at the bar. On top of the over inflated prices. The rooms look great. But, if like me you...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JohnBS_75
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear JohnBS_75 Thanks for your recent review. We are sorry to learn that there are several aspects of your visits which disappoint you. We upgraded our TV system in June 2015, I am sorry that the selection does not meet your expectation. It would be good to understand if you are a Hilton HHonors member as our Diamond Guests have...

Glasgow, United Kingdom
Reviewed 1 July 2016

stayed here for 3 night while I was visiting London. absolutely horrified at conditions of the room and smell. we were on the first floor and there was a horrid waste smell. our room had loose fittings and wall paper that was rotting in the corners. the beds were all stained and looked like they haven't been washed in years....

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Helpful?
1Thank paulderrick1234
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear paulderrick1234, Thank you very much for sharing your experience following your recent stay at the Hilton Syon Park. First of all I would like to extend our sincerest apologies for the level of service you have experienced. Please rest assured that this is not what we usually offer to our guests and I will definitely be following it up...

London
Reviewed 1 July 2016 via mobile

Stayed after long haul flight, just the ticket... In middle of Syon park, nice rooms, friendly staff, good bar and restaurant, quiet location, there are cows grazing nearby yet you are in Brentford. Short walk to the riverside " London apprentice" pub for real ale.

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Helpful?
Thank Fred B
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Fred B Thank you for your review. I'm pleased to learn that you had a relaxing stay with us after your long flight. I do hope we have the pleasure of seeing you back again soon. Kind regards Greg Greg Crawford General Manager

Bristol, United Kingdom
Reviewed 30 June 2016 via mobile

Wow, we were impressed with this hotel as soon as we pulled up. The deluxe twin room (35) that we stayed in was stunning. We had a TV and phone in the bathroom and a shower big enough to fit six people in. The patio door to our own table & chairs outside overlooking the lawn was lovely. The room...

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Helpful?
Thank helenhA3949UD
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear helenhA3949UD Thank you for reviewing you recent visit. We are delighted that you and your colleagues had a great time with us during your recent conference. I do hope we have the opportunity to host your forthcoming meetings. Kind regards Greg Greg Crawford General Manager

Reviewed 30 June 2016 via mobile

Booked this for my husbands birthday on recommendation from a friend and certainly wasn't disappointed. Close enough to home but far enough from all the hustle and bustle. After driving there through London you arrive on the grounds and are taken into a completely different mindset ready to relax and wind down. Ample free parking onsite. We were greeted nicely...

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Helpful?
Thank Hetal P
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Hetal P Thanks for your review. We are delighted that you had a wonderful visit on the occasion of your husbands birthday and you enjoyed the upgraded room. I will be sure to pass your excellent feedback onto the team. I do hope we will see you back again soon. Kind regards Greg Greg Crawford General Manager

Cheltenham, United Kingdom
Reviewed 29 June 2016

Easy free parking, beautiful setting inside Syon Park, a stroll away from the River Thames. Clean, comfortable rooms with terraces. Quality linen and toiletries. Large bathrooms with walk in shower. Friendly staff . Coffee tea making facilities in rooms. Adequate buffet breakfast with reasonable selection. Lots of events at weekends so can be a little busy. Good value. Sat nav...

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Helpful?
Thank brianholbutt
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear brianholbutt Thank you for your great review. We are pleased that you were impressed with both the hotel and the setting. I do hope we will see you back again soon. Kind regards Greg Greg Crawford General Manager

Reviewed 28 June 2016

All fur coat and no knickers. As a Waldorf Astoria this hotel would have been very nice, but since it's rebrand to Hilton I would suggest the usual haphazard approach to customer service and hotel maintenance has taken hold resulting in a very uneven hotel stay and one which I would not wish to replicate. Staff were hit and miss;...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
3Thank Paul G
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Paul G Thank you for reviewing your stay with us. We are disappointed to learn that we did not meet your expectations in many aspects. I do hope we may have the opportunity to make this right in the future. Please contact me if you are visiting the area again so we may restore your faith in the hotel...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: RM786 - RM1,470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
7 questions
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Questions? Get answers from Hilton London Syon Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get upgraded to a terrace”
A9600CJjamess, 23 May 2017 | Read review
“Ask for a room with a view of the Capability Brown parkland”
grahaml630, 2 Mar 2017 | Read review
“Ask for a room away from Syon Lounge as this can be quite noisy if busy.”
StevieC7792, 13 Feb 2017 | Read review
“Rooms away from the Syon Lounge are quieter.”
A4805PFdanielam, 2 Feb 2017 | Read review
“We had a 1st floor balcony which had beautiful views”
  • Balcony View
  • Balcony View
zootchill23, 25 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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