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Hilton London Syon Park

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1,593 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Syon Park
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Showing 1,551: English reviews
Hampton
Reviewed 14 February 2016 via mobile

A lovely hotel with amazing decor. As always the staff are friendly, service is great, the rooms are stunning. Everywhere is spotless, how could anyone possibly complain. The prices are not over the top, can't think of another hotel locally to compete.

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Helpful?
Thank JoeFiona
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear JoeFiona So pleased to hear that you had a fantastic Valentine's stay with us and your experience was great value for money. We sure do stand out from the other hotels locally. We look forward to welcoming you back soon. Kind regards Greg Crawford General Manager

Lincoln
Reviewed 14 February 2016 via mobile

We stayed here for the night as part of a competition win. The staff on arrival were wonderful, really attentive and helpful in every way possible. We were offered a free drink in the bar whilst our room was made up, which was a lovely touch, especially as we were slightly early. We stayed in a King deluxe room which...

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Helpful?
Thank katemarob17
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear katemarob17 Thank you for such a detailed review. overall I am glad you had a lovely stay. We do use a sealed twining tea bag due to the improved quality for our afternoon tea, please be assured the cakes we use are freshly made. We certainly are very close to Richmond and pleased to hear you enjoyed the walk....

Ockendon
Reviewed 13 February 2016 via mobile

Had a lovely overnight stay at syon park. Stunning setting with beautiful views we were spoiled. Hotel was very modern, spacious and very clean. The rooms were large and well equipped, very clean and looked very high end. The staff were a little slow on occasions in the restaurant but the food was very good. It was a little more...

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Helpful?
Thank Sduke22
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Sduke22 Thank you for your review. So pleased to hear that you had a lovely stay with us and enjoyed the luxurious surroundings. Glad you enjoyed the meal however sorry to hear that you found the service a little slow. I do hope we see you back again soon. Kind regards Greg Crawford General Manager

Surrey, United Kingdom
Reviewed 13 February 2016

A late check in on a Sunday evening. Phoned whilst travelling to get the room service started and on check in they rung Room Service to confirm my room number and before I'd even managed to take my shoes off my food had arrived at the room. The receptionist (sorry I've forgotten your name, White Male 6'+, Immaculately groomed hair...

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Helpful?
Thank Matt M
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Matt M Thanks for your review following your stay with us. I have passed on your kind feedback to our night manager and the breakfast team for a job well done. We look forward to welcoming you back soon. Kind regards Greg General Manager

London, United Kingdom
Reviewed 12 February 2016

We stayed here last weekend for 3 nights due to its proximity to Syon House where we were attending a function. Eduardo on reception was extremely helpful as he changed our original room from a ground floor room looking onto the car park to a higher floor room overlooking a courtyard which was much nicer. The room was spacious and...

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Helpful?
Thank Diane G
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Diane G Thank you so much for the detailed review following your stay with us. We certainly are on the doorstop of Syon House. Please be assured your kind feedback has been shared with Eduardo and the rest of the team. We look forward to seeing you again soon. Kind regards Greg General Manager

Reviewed 12 February 2016

Visited this place and relaxing. Natural beauty of the surroundings. Secured facility with pleanty of features in this area. Hidden soa and massage, clean and helpfull staff. Well maintained facility and attentive staff. GTechno Ltd

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Helpful?
Thank GTechnoLtd
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear GTechno Ltd Really pleased you had a great stay and felt relaxed. We look forward to welcoming you back soon. Kind regards Greg Crawford General Manager

London
Reviewed 7 February 2016

We booked for a group of four to go away for a girls' weekend and found this location to be good. The rooms are very large with a balcony and the grounds are lovely - especially the 'Secret Garden'. The bathroom is spacious and the king size bed is quite comfortable. The spa facilities are nice, however I will echo...

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Helpful?
Thank OzCindy
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Guest, Thank you very much for sharing your thoughts following your recent stay with us. I am very happy to hear you liked the hotel and that our team members looked after you. I would like to apologise for the inconveniences caused by difficulties when trying to reach the spa. Please rest assured that we are working on a...

Buckinghamshire
Reviewed 7 February 2016 via mobile

We have just returned from a 1 night spa break. It was amazing from start to finish. The staff on reception were very approachable, we even checked in early. The room was very spacious and the bed was huge. We went down to the spa area and pool which was very relaxing. My husband and I both had a facial,...

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Helpful?
1Thank laurac11
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Laura, Thank you very much for such lovely comments about our hotel and the team. I am very happy to hear you had such enjoyable and relaxing time with us. We will be looking forward to welcoming you and your husband back in the near future. Kind regards Greg Crawford General Manager

Halesowen, United Kingdom
Reviewed 7 February 2016

Good hotel, helpful staff. Getting to hotel through the Syon Park is interesting, and access to car park works but you feel as though you are not in the right place, could do with some more signage especially at night

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Helpful?
1Thank Pam G
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Pam, Thank you for sharing your feedback following your recent stay with us. I am glad you liked the hotel. I must admit that finding the way might get a bit tricky especially when it gets dark as the route goes all the way through the park. Please rest assured your comments have been taken on board and we...

London
Reviewed 2 February 2016

Everything about this hotel is wonderful! From the staff, to the rooms, restauarant, food, bar and swimming pool/spa area. I didn't have time to check out the grounds, but they looked amazing. A real credit to Hilton and a must stay for a nice break in a hotel that feels miles from London, but is not.

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Helpful?
Thank randy19
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Randy, Thank you for your feedback. I am very happy to hear you have been impressed by our hotel and team members. We will be looking forward to welcoming you back in the near future. Kind regards Greg Crawford General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: RM676 - RM1,268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
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Questions? Get answers from Hilton London Syon Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with a view is worth it if you can afford it as you're not so overlooked and Syon park is beautiful.”
 of 5 bubbles katiecutmore, 5 Dec 2016 | Read review
“All rooms are lovely.”
 of 5 bubbles 985nickip, 26 Nov 2016 | Read review
“Away from the restaurant areas at the weekend are quieter.”
 of 5 bubbles 176sukil, 14 Nov 2016 | Read review
“Rooms with view and balcony are worth it”
 of 5 bubbles DemiM7, 27 Oct 2016 | Read review
“We loved being on the second floor.”
 of 5 bubbles NigelB544, 16 Oct 2016 | Read review
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