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Diani Reef Beach Resort & Spa

Expedia.comUS$104*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Diani Reef Beach Resort & Spa
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679 Reviews from our TripAdvisor Community

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Showing 583: English reviews
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National Capital Territory of Delhi, India
Reviewed 4 days ago NEW

The hotel is at a nice location, rooms are okay and food not bad. However the service was very poor with us having to ask for the same things at least 5 times before getting it. It was very frustrating. People were nice and polite however slow and completely unfazed by our constant frustrations.

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Helpful?
Thank onaizad
Belgium, Wisconsin
Reviewed 5 days ago NEW

Helpful staffs, good food, perfect swimming pool. Very nice view to the beach, the best of all animation team was very friendly and very willing to activate the guests and our children. I wish I could rem the names of the best friend to my daughter. We will be back next year.

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Helpful?
Thank akhtar802017
Nairobi, Kenya
Reviewed 1 week ago

I just had my wedding there earlier this month and had a fabulous experience. The resort is beautiful with perfect locations to choose from for various wedding functions. The food was excellent. Hats off to Chef Mugambi! the service was just as great. A special thank you to Winnie front office and Praveen resort manager for taking extra care of...

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Helpful?
Thank azzy2017
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort Spa! First and foremost, thank you for choosing us as the hospitality partner for your wedding ceremony. We are glad to know that you were impressed by the various arrangements, including the delectable culinary fare, courteous associates, resort layout and inimitable services at your dispense. We have already forwarded your kind review...

Reviewed 1 week ago via mobile

Exceptional customer service. From the security guards to the waiters, David the barman at Zebra lounge and the cleaners. Winnie, was of great assistance. We experienced a slight issue with our room but she took it upon herself to immediately find us another room. For me, the top notch service negated any pre-conceived dislikes.

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Helpful?
Thank Carol C
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! It’s always a pleasure to hear back from our guests and learn about their experience. Indeed, our team is always on their toes to assist our patrons and it delights us that their warm hospitality served as the highlight of your stay. We are proud to hear such commendations of...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

This hotel use to be our only choice but has not been maintained in at least 10 years, I keep reading the reviews as I so wish to return to the great Diane Reef Beach this hotel was the best hotel in Diane, the staff are brilliant it is such a shame please please please do the renovation work that...

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Helpful?
Thank maciemae
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! Guest feedback is of utmost importance to us as it helps us assess the areas that demand our attention. Our resort is known for its strategic location and the cordial hospitality of our diligent associates. We are delighted to hear commendations of the efforts put in by our dedicated team....

London, United Kingdom
Reviewed 1 week ago

Pros Azure blue sea with white sandy beach Cons Were promised sea facing room instead got a room facing the wall to their massage parlour Safe did not work in the room Frequent power cuts to the rooms on our floor Using kettle in the room would trip the circuit breaker Mould and smell of damp in the room Phone...

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Helpful?
1Thank BernieMartin582
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! Thank you for taking the time to reach out to us on this forum. It is good to know that our scenic surroundings near the beach met your approval. However we were disheartened to hear about your mixed experience and regret that the expectations you had from us were not...

Mombasa, Kenya
Reviewed 2 weeks ago via mobile

This is to acknowledge the hospitality and warmth accorded to us by the Resort staff and particularly the Resort Manager Praveen Rao. They ensured our stay was comfortable at all times and the Resort is highly recommended.

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Helpful?
Thank 22zafir77
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! The first phrase of your wonderful review highlights what a relaxing ‘Easter Holiday’ you had with us. Indeed, our preferred guests endorse our effervescent services and we are glad to receive your acknowledgement for the same. It is great to know that our team could curate a memorable family trip...

Nairobi, Kenya
Reviewed 2 weeks ago

We stayed at Diani Reef as part of a wedding party over the weekend of the 7-10th of April, and we had a wonderful time. Many aspects of the hotel have been refurbished since we last visited. The rooms were very comfortable - clean and cosy. The staff were excellet - very friendly and helpful, particularly the new General Manager....

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Helpful?
Thank Member4890
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! It is always a pleasure to hear back from our patrons and learn about their experience. We are elated that you had a ‘wonderful time’ at the resort. It makes us glad that our well-maintained rooms added value to your experience. We couldn’t agree more about the dedication and warmth...

Reviewed 2 weeks ago via mobile

Fantastic variety off food And very well cooked They are very creative with the way they set up the dining area. My favorite time was dinner time. Could have done better maintaining the facilities though Looked a bit run down. Pool wasn't that clean either. Could do with a few more entertainment. They also have a pond that's meant to...

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Helpful?
1Thank Ryan K
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort Spa! We appreciate you for taking your precious time and sharing your experience on TripAdvisor. It is good to note that your stay with us was overall a pleasant one and the many facets at your dispense were all at par with your expectations. Also be assured that your kind suggestions have...

Arad, Romania
Reviewed 25 March 2017 via mobile

Clear water, white sand, palms, monkey 🐒, sunny ☀️ day with a great cocktail 🍹 ❤️nothing dangerous, awesome staffs, very friendly, 5 stars ✨ for cleaning, clean pools, a very good 👨‍🍳, the food was very good and a very good manager!

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Helpful?
Thank madelaine131995
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! We are extremely elated to receive such a lovely feedback of your stay experience with us. We are glad to know that our serene ambience and scenic location made your stay a memorable experience. Our team excels in providing the best of hospitality and we are happy you were impressed...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Diani Reef Beach Resort & Spa

Address: Diani Beach Road, Diani Beach, Ukunda 80400, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: RM492 - RM835 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diani Reef Beach Resort & Spa 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
Diani Reef Beach Resort And Spa
Diani Reef Beach Hotel Ukunda
Diani Reef Grand Ukunda
Hotel Style:
#6 Top resorts Hotel in Diani Beach
#8 Spa Hotel in Diani Beach
#15 Luxury Hotel in Diani Beach
#18 On the Beach Hotel in Diani Beach
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Questions & Answers

Here's what travellers have asked, with answers from Diani Reef Beach Resort & Spa staff and other travellers.
3 questions
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Questions? Get answers from Diani Reef Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View Room”
akhtar802017, 25 Apr 2017 | Read review
“Central wing rooms are best”
azzy2017, 21 Apr 2017 | Read review
“Inspect your room at check in and ask for a better room”
BernieMartin582, 17 Apr 2017 | Read review
“Rooms closer to the pool and ocean.”
  • Two minitue walk to the beach, and i could literally dive in the pool from my room.
  • Where all the magic happens.
  • I think i would call it the dinning area and chill zone area
  • Chill zone.
  • The bathtub in the rooms are exactly like the ones in the spar.
michaelkR736AR, 16 Mar 2017 | Read review
“Top floor rooms facing the ocean are the best.”
rosekaruku, 6 Mar 2017 | Read review
5 of 5
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US$104* /night
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Prices are for 1 room, 2 adults
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