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BEST WESTERN Diplomat Hotel

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429 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Farnham, United Kingdom
Reviewed 6 October 2016

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Thank Mike H
Hengoed, United Kingdom
Reviewed 20 September 2016

What an amazing day all the family had to celebrate our mum's 70th birthday celebrations. We had afternoon and the food and staff were exceptional. Thank you all very much for making my mum's day very special.

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Thank debanntom
Reviewed 18 September 2016 via mobile

Probably needs a little attention on basic customer experience but overall a decent hotel. Room good but can be noisy, for me it was the taxi at 5:20 pulling up and shouting in car park on a Saturday morning. Breakfast quality is poorer than i would expect but evening meal good if a bit pricey. Lady at breakfast needs help....

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Thank Eward50
Billingshurst, United Kingdom
Reviewed 14 September 2016 via mobile

I arrived here late after a long Friday evening journey. Staff friendly enough but the room was just a bit sad. Desk was wobbly and bore the marks of it being used as a bottle opener. The teaspoons looked as if someone had just eaten a yogurt with then and replaced without washing. Saucer was also dirty. In the bathroom...

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Thank onions27
New Tredegar, United Kingdom
Reviewed 10 September 2016

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Thank Alanmaam
Luton
Reviewed 8 September 2016 via mobile

The hotel has a great location and is reasonably priced. Staff are helpful and friendly and the gym / spa is really good. The pool is a little small but adequate. Rooms are pleasant and the hotel is good value for money.

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Thank Guardo66
Reigate, United Kingdom
Reviewed 6 September 2016

My wife and I have stayed at this super friendly Hotel on several occasions and just love it. The rooms are far above average in size, comfort and furnishing etc and almost everything about The Diplomat is great. Sadly however I do say almost because as much as my wife and I would like to be able to give the...

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Thank Don M
Sheffield, United Kingdom
Reviewed 30 August 2016

This must be the happiest, friendliest hotel I've ever visited. We attended the annual Jazz Festival held to raise money for charity which showcases a variety of local and national talent and the impromptu sessions in the late bar are a real treat. Full marks to Byron, the owner and his staff for providing their guests with a first class...

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Thank Dots122
Herefordshire, United Kingdom
Reviewed 24 August 2016 via mobile

This has to be one of the better Best Westerns in the UK. The staff are friendly and helpful and the service is very good. The facilities are great, with one of the better gyms and spa's. It's on the outskirts of the town but located close enough to a few shops and pubs for different options.

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Thank Mark W
Reviewed 22 August 2016 via mobile

We stayed here for 2 nights for a weekend whilst visiting family nearby. The hotel is in good location with nice pleasant surroundings. Inside, the hotel is quite dated but the room we had was clean and reasonably comfy. On the Friday night there was a live band playing downstairs until 11.30pm which were incredibly noisy. So much so that...

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Thank Ryan1760

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Region: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range: RM386 - RM812 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
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Also Known As:
Best Western Llanelli
Llanelli Best Western
Hotel Style:
#6 Family Hotel in Llanelli
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Diplomat Hotel staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from BEST WESTERN Diplomat Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't stay over, but I will definitely visit again. The staff and food was amazing”
 of 5 bubbles debanntom, 20 Sep 2016 | Read review
“Hotel not easy for such as wheelchair access, has steps to negotiate wherever your room”
 of 5 bubbles M5757QAdonm, 6 Sep 2016 | Read review
“Main hotel will save a steep walk to breakfast!”
 of 5 bubbles franb941, 20 Jul 2016 | Read review
“Front has best views”
 of 5 bubbles algllanelli, 30 May 2016 | Read review
“Room 24 if you can get it!!”
 of 5 bubbles cardiffian2, 17 Apr 2016 | Read review
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