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BEST WESTERN Diplomat Hotel

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429 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Reviewed 20 December 2015

Having attended a Christmas function so disappointed about the vegetarian meal - the 'wellington' was basically a square mushroom pasty accompanied by what tasted like tomato sauce for pasta. This was the alternative offering to the carvery which was all pre poked. To add insult I had collected my vegetables and waited for the pasty so long that the vegetables...

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Helpful?
Thank Linda K
Reviewed 13 December 2015 via mobile

Stayed last week as working in the local area. staff polite & helpful. Didn't get chance to use the gym &spa but looked to be a very good standard. Room clean, bathroom looks like it had recently been upgraded Breakfast was nice, look forward to staying again next time James

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Thank James G
Llanelli, United Kingdom
Reviewed 11 December 2015 via mobile

We went for a vintage tea . we are a large family and try to meet up before Xmas and to celebrate my man's birthday that has passed away. We were 15 and also children. It was ,£10:50 an adult and £6:00 for children. We have been to a few vintage teas around and were looking forward to this one....

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Thank gaynor45
Swansea, United Kingdom
Reviewed 7 December 2015 via mobile

Went here as a friend booked for a birthday. We all had the afternoon tea vouchers. The lady called Nic on reception went above and beyond what she needed to make our stay excellent. The pool was a good size, the jacuzzi broke but they soon fixed it. Sauna was good. Steam room could do with an upgrade. Afternoon tea...

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Thank tinytrace
Reviewed 2 December 2015 via mobile

Had a 2 course Xmas lunch.. Work related.. Very tasty with fresh veg.. Green beans, sprouts, chunky carrots, roast & boiled spuds, stuffing and pigs in blankets. Xmas pud to finish.. Could have done with bit more sauce!! We were in the Atrium/conservatory which was lovely and warm.

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Thank Lisa J
llanelli
Reviewed 30 November 2015 via mobile

I booked the diplomat for afternoon tea for a family get together. Booked for 11 adults and 4 children. All I can say is we were VERY DISAPPOINTED!! Sandwiches and cakes were just dumped on our table with no presentation, not on the usual stands you would expect for afternoon tea but big white bowls. We paid £5.50 per child...

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Thank we_love_holidays48
Swansea, United Kingdom
Reviewed 14 November 2015

Health and Safety of outside property not in practice here. As wet day someone should have been brushing leaves off steps as very hazardous for those wearing heels- or not. Leek and potato soup tasted odd,bit like Asparagus! Salmon and chive sauce was tasty,but cold by the time vegetables were served.Same with the chicken and sauce. Roast potatoes lovely. Baileys...

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Thank Hilary K
Lowestoft, United Kingdom
Reviewed 7 November 2015 via mobile

How hard is it to clean upholstery? The chairs in the bar were filthy. The backs of the barstools kept falling off! I remember this hotel being a bit seedy feeling around 20 years ago. They still have the 1980s Egyptian anaglypta wallpaper! Large picture of Nefertiti on the wall. Bizarre mix of decor and some truly awful art. I...

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Thank rebeckett
Nottingham, United Kingdom
Reviewed 27 October 2015

We stay there every time go to Llanelli , The staff are great the rooms are comfortable ,foods good and the couple who own it are very nice , Been to some tribute nights which are great nights , Would recommend it to anyone ,

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Thank carolchristmas0831
Bolton, United Kingdom
Reviewed 3 October 2015

This distictly average place is held up by its friendly staff. My stay was spoiled by the noise from the TV next door preventing me sleeping and then being awoken by a dog barking in the morning. The barking was heard later from behind doors in the middle of the hotel marked 'Private' and 'Staff Only' so I assume it...

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Thank FrogDad

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Region: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range: RM384 - RM814 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
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Also Known As:
Best Western Llanelli
Llanelli Best Western
Hotel Style:
#6 Family Hotel in Llanelli
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Questions & Answers

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3 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't stay over, but I will definitely visit again. The staff and food was amazing”
 of 5 bubbles debanntom, 20 Sep 2016 | Read review
“Hotel not easy for such as wheelchair access, has steps to negotiate wherever your room”
 of 5 bubbles M5757QAdonm, 6 Sep 2016 | Read review
“Main hotel will save a steep walk to breakfast!”
 of 5 bubbles franb941, 20 Jul 2016 | Read review
“Front has best views”
 of 5 bubbles algllanelli, 30 May 2016 | Read review
“Room 24 if you can get it!!”
 of 5 bubbles cardiffian2, 17 Apr 2016 | Read review
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