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The Westin Washington National Harbor

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The Westin Washington National Harbor
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500 Reviews from our TripAdvisor Community

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Showing 495: English reviews
West Palm Beach, Florida
Reviewed 22 April 2015

The main attraction of this hotel is its location to the water. The other plus for this hotel was the service and helpfulness of the staff. Everyone from the front desk personnel to the maid staff was friendly and helpful. I found that although the room was nicely appointed with furniture, most of it was not practical. Although there were...

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Helpful?
Thank jwein2013
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to write a review. We are happy to hear you enjoyed the hotel and the service by the staff. We are concerned that you found getting breakfast an issue, as it is not the norm for the hotel, and do plan to address it with the staff. As far as parking in concerned, we...

Lexington, North Carolina
Reviewed 3 April 2015

I placed a reservation through the reservation phone line. I was told that was the only way I could request a river-front room. The operator specifically told me that was what I would get if I made the reservation through her. I made the reservation. I called back later to add a day and was told hen that my reservation...

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4Thank Jeff G
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. I am, however perplexed, as Water View, upgraded rooms can be booked easily online on the Hotel website. There is an upcharge, but through us, on regularly priced rooms, it is only $25. Third party sites and OTA's often do not have the ability to sell these rooms. Rates do vary day to day and...

Jakarta, Indonesia
Reviewed 21 March 2015

This hotel is quite new and very ideally located on the harbor. With only 186 a night for our stay --we got the most amazing and spectacular view of the harbor! The hotel is surrounded by a wide array of restaurants and bars. I found this hotel while scoping for alternative conference venues outside DC.I recommend it as a good...

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1Thank gabino2624
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your comments. We are gratified to hear that you enjoyed your stay and had a successful meeting. We hope to see you again the next time your travels bring you here to the DC area.

Barrie, Canada
Reviewed 19 March 2015

My family of four stayed in the Westin National Harbour in March. While it is well maintained and clean, they offered no suites for family. This made it a bit tight with two doubles and a cot. We liked how clean the rooms and bathrooms were since just about everything is OK when there's a clean room. Our biggest problem...

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Thank Jen C
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your comments. Unfortunately, we do not have a two bedroom suite, as the demand for it is extremely low in this market. There is another hotel that does have this at a premium price very close which may have been a better option for you. All of our information is clearly stated on our corporate website and...

New York City, New York
Reviewed 17 March 2015

This hotel had a good location for those attending convention at the Gaylord Convention Center. Note there are rooms at the convention center and there is a residence inn across the street. I would have liked a room in the harbor side or a higher floor

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Thank planner07
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. We are glad to hear you enjoyed yourself in the Harbor. Water View rooms are available on the Starwood website, and can be booked for a nominal upcharge. They may also be upgraded at the front desk for Gold and Platinum members if available.

Charlotte, North Carolina
Reviewed 4 March 2015

I stayed at the Westin Washington National Harbor for a conference in February 2015. Hotel staff was polite, attentive and personable. My room was clean, large (compared to other hotels in the area) and full of great views. Westin bed was very comfortable! I had dinner and breakfast at the Sauceity restaurant at the hotel. This place is a hidden...

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Thank Mihir W
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for the kind words. We are happy to hear you enjoyed your stay and all the harbor has to offer. We do hope to see you back next time you are in the area.

Orlando, Florida
Reviewed 2 March 2015

I stayed there for a conference. Note that the hotel is not in the city center but near / next door of the conventional center. If you attend any conference at the convention center, this is a great location, the rooms have a fantastic view on the lake. Great gym with lake view also. The pool is nothing exciting but...

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2Thank fetscherin
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to write about the hotel. We are happy to hear you had an enjoyable stay and that you took full advantage of all we have to offer. Please visit us again when your travels bring you back to the area.

Indianapolis, Indiana, United States
Reviewed 22 February 2015

I stayed here in February 2015 for a conference at a nearby hotel. While I had initially wanted to stay at the host hotel, the staff at the Westin made my trip successful and without worry. From the moment I arrived and spoke with Tommi at the front desk, to when she also assisted me in calling a taxi a...

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Thank Bryan S
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Many thanks for the kind words. We truly appreciate your accolades. We hope to see you again in the very near future.

Bowie, Maryland
Reviewed 17 February 2015

Great place to stay for New Year's eve! We were able to park and enjoy the Harbor restaurants and bars. The room was very nice and the package - which was reasonably priced - included breakfast - in the restaurant or room. We opted for the room and it was great! We also requested a waterfront room. The staff was...

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Thank LesTraveler1953
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay , the hotel and the Harbor. We look forward to seeing you again the next time you visit the area.

Rockville, Maryland
Reviewed 9 February 2015

So it's winter and cold and a SPG member is given a room next to the stairwell and across from the housekeeping freight elevator. No water view, no nothing. Stained carpets and stained furniture in room. Neither phone in the room worked, the tv didn't work. Had to call the front desk from cell phone to send engineer. Two nightstands...

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3Thank DRPMI
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. Please know all reviews are brought to the attention of management. We were actually quite busy during your stay and upgrades are granted based on availability and SPG status. Please also note that should you utilize a third party site, such as Expedia, Orbitz or one of the discount sites, you forfeit all of the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Rising up on the shores of the scenic Potomac River, The Westin National Harbor looks out over views of our nation's capital and its many landmarks. ... more   less 

Additional Information about The Westin Washington National Harbor

Address: 171 Waterfront Street, National Harbor, MD 20745
Region: United States > Maryland > National Harbor
Price Range: RM1,134 - RM2,219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington National Harbor 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
The Westin Washington National Harbor Hotel Oxon Hill
Westin Oxon Hill
Westin Hotel National Harbor
Oxon Hill Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Washington National Harbor staff and other travellers.
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Questions? Get answers from The Westin Washington National Harbor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room if you need one, then go back to Priceline and snag a deal.”
  • Tacky. You're cheaping out on housekeeping staff.. not saving the planet Westin!
 of 5 bubbles COBBCITY, 25 Mar 2017 | Read review
“Request a harbor view room”
 of 5 bubbles HotelHopper25, 4 Mar 2017 | Read review
“Ask for a view of the Harbor.”
 of 5 bubbles MitchAng, 3 Mar 2017 | Read review
“Ask for a river view room”
 of 5 bubbles MarcusLima, 1 Mar 2017 | Read review
“Best views in National Harbor.”
 of 5 bubbles virgilioa693, 7 Feb 2017 | Read review
5 of 5