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The Upper House Batu Kawan

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22A Jalan Vervea 10, Vervea, Bandar Cassia, Simpang Ampat, Penang Island 14110 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$27
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Free cancellation until 08/12/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (5)
Room & Suite (2)
Dining (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 17/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Upper House Batu Kawan
Updated 17/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 6 hotels in Simpang Ampat
Location
Cleanliness
Service
Value
A landmark modern business hotel in Batu Kawan, Penang. The Upper House is centrally located in Vervea, the largest gated and guarded commercial precinct in Northern Region of Malaysia, neighbouring with the IKEA store and Batu Kawan Industrial Park (BKIP). All rooms are fitted with handpicked amenities complemented with remarkable hospitality.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Pool
Free breakfast
Bar / lounge
Restaurant
Airport transportation
Business Centre with Internet Access
Room features
Room service
6Reviews0Q+A2Room tips
Traveller rating
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Popular mentions
Neoh wrote a review May 2021
1 contribution
Staffs are friendly and helpful, hotel is clean and comfy, overall is great, valued for the price paid for. The Covid SOPs are greatly practiced and administered, felt safe and enjoyed on the stay. Staffs attitude greatly brought up the quality of the hotel.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Rooms are comfy but might not be as spacious as a standard rooms outside, but the price valued...
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Response from Yong Hwa Teoh, Guest Services / Front Office at The Upper House Batu Kawan
Responded 28 May 2021
Dear X_Neoh, Greetings from The Upper House, Batu Kawan. Thank you for your comments regarding your stay at The Upper House, Batu Kawan. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We valued your kind feedback, and we hope to see you again soon! Best regards, YH Teoh Front Office Manager, The Upper House, Batu Kawan E: fom@upper-house.com | W: upper-house.com
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JL wrote a review Apr 2021
Kuala Lumpur, Malaysia4 contributions
Stayed at this hotel for a work trip. The internet connection was one of the best I have had at a hotel- way better than some 5-star hotels. Was able to do work video conference calls without any issue. Good location for both work and leisure- not too far from the industrial parks (mainland and Penang island) and the second Penang bridge. It is also very near Tambun the famous seafood village. The staff were extremely helpful and friendly, always ready to help. The bed was very comfortable. Instead of bottled water, you use the water cooler which is much more environmental friendly and you have unlimited drinking water (hot and cold). Good value for money.
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Date of stay: April 2021
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Yong Hwa Teoh, Guest Services / Front Office at The Upper House Batu Kawan
Responded 28 May 2021
Dear JLL07, Greetings from The Upper House, Batu Kawan! We were thrilled to earn a 5-star review and rating for our property and staff. We strive to provide the best service while maintaining an affordable price for our patrons and give our little effort to reduce plastic bottled waste. We hope you had a memorable stay and we wish to welcome you back again. Thank you. Best regards, YH Teoh Front Office Manager, The Upper House, Batu Kawan E: fom@upper-house.com | W: upper-house.com
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hankeat wrote a review Apr 2021
2 contributions
The whole experience from the hotel lobby to the room is excellent. The hotel room is clean and well built lighting. The receptionist and staffs are very helpful and friendly. Highly recommended for anyone that comes to Penang for any purposes.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
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Response from Yong Hwa Teoh, Guest Services / Front Office at The Upper House Batu Kawan
Responded 28 May 2021
Dear hankeat95, Greetings from The Upper House, Batu Kawan. Thank you for your compliments towards our service! We hope you had a wonderful time with us and we look forward to welcoming you back here again. Thank you. Best regards, YH Teoh Front Office Manager, The Upper House, Batu Kawan E: fom@upper-house.com | W: upper-house.com
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ekeat79 wrote a review Jan 2021
George Town, Malaysia629 contributions47 helpful votes
+1
This is a new hotel which only started its operations in Q4 2020. Being the first (and currently the only) hotel in Batu Kawan town, it is certainly a useful option for business travelers on the mainland side of Penang (esp. those visiting the Batu Kawan Industrial Park). Do be reminded though, that the rooms here are meant for single or dual occupancy only, and if you do come in a larger group (e.g. with your family in tow), connecting rooms are available to cater for that. Amenities here include an adult pool and a rooftop bar. I stayed here with my family of five in a connecting room setup... and we had a pretty comfortable sleep and stay here over a recent December weekend. IKEA Batu Kawan is just a short 3 minutes' drive from here, and so are the Central Island Park @ Aspen Vision City and Design Village.
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Date of stay: December 2020
Location
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Room Tip: If you have a large family, go for a connecting room... consisting of a double bed (queen) + twin...
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Response from Yong Hwa Teoh, Guest Services / Front Office at The Upper House Batu Kawan
Responded 28 May 2021
Dear ekeat79, Greetings from The Upper House, Batu Kawan. We are glad to hear you had a comfortable stay with us. Thank you for your feedback and we truly look forward to welcoming you back soon. Best regards, YH Teoh Front Office Manager, The Upper House, Batu Kawan E: fom@upper-house.com | W: upper-house.com
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Sarah wrote a review Jan 2021
1 contribution
Everything was very comfortable and the receptionist was also very helpful and friendly. The location is quite new so there’s not many shops so having a car is a must. But even so, I used Grab and everything’s good~ Would stay again🥰🥰🥰
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Date of stay: January 2021Trip type: Travelled solo
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Response from Yong Hwa Teoh, Guest Services / Front Office at The Upper House Batu Kawan
Responded 28 May 2021
Dear Sarahtae97, Greetings from The Upper House, Batu Kawan. Thank you for taking your time to write us a review, we are happy to know that you had been impressed by the service from our receptionist. We looking forward to seeing you again at The Upper House, Batu Kawan. Best regards, YH Teoh Front Office Manager, The Upper House, Batu Kawan E: fom@upper-house.com | W: upper-house.com
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PRICE RANGE
US$53 - US$117 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandSimpang Ampat
NUMBER OF ROOMS
89
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Frequently Asked Questions about The Upper House Batu Kawan
Which popular attractions are close to The Upper House Batu Kawan?
Nearby attractions include Design Village Outlet Mall (0.6 km).
What are some of the property amenities at The Upper House Batu Kawan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at The Upper House Batu Kawan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Upper House Batu Kawan?
Conveniently located restaurants include Prawn Village, Restoran Floating Seafood Paradise, and Pak Mat Western.
Are there opportunities to exercise at The Upper House Batu Kawan?
Yes, guests have access to a pool during their stay.
Does The Upper House Batu Kawan have airport transportation?
Yes, The Upper House Batu Kawan offers airport transportation for guests. We recommend calling ahead to confirm details.