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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,318 Reviews from our TripAdvisor Community

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Windsor, Canada
Reviewed yesterday NEW

The food was generally good, but that's where it ended. Service was generally poor, with a few exceptions (Italian & Blue Lagoon restaurants). Wi-Fi service only worked for 3 of 7 days. When I complained, I rec'd different explanations each day. One day the I.T. tech was to come to our room and never showed. Everyone else on the resort...

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1Thank 782sunseeker
Brooklyn, New York
Reviewed 2 days ago NEWvia mobile

Just Got back from my stay at The Grand Palladium Jamaica last week and I must say that it was such a great time! Not so much of a negative but this resort is perfect for families and couples trying to getaway, but if you're into the nightlife, pool parties and so on this may not be the place for...

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1Thank Mee D
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Mee D, Thank you for the positive feedback on your recent getaway at our luxurious property. We were thrilled to know that our services, room, amenities, activities and our outstanding staff members were pleasing and exceeded all your expectations. Our entire team is indeed some of the kindest and caring people, who are always ready and willing to assist....

Saskatoon
Reviewed 2 days ago NEW

Our family (two adults, one teenager and a toddler) stayed at the Grand Palladium Jamaica from March 13-20, 2017. We have previously stayed with the Grand Palladium group in the Mayan Riviera and in Punta Cana, so we had fairly high expectations, and a good idea of what to expect. This resort exceeded our expectations, and we cannot wait to...

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Helpful?
Thank 84Darby
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, We would like to thank you for continuously choosing the Palladium brand and sharing a review, as this will certainly assist other travelers. You described perfectly the pure beauty and all that Grand Palladium Jamaica represents, an effortless service and amenities for all types of vacationers. We are so delighted that you loved and appreciated everything about your...

London, Canada
Reviewed 2 days ago NEW

What a great family trip with our two teenage boys! Beautiful resort with lots of activities offered to everyone. The pool was great, with the swim up bar, water was warmer than I expected from the reviews I read, so no worries there. We spent most of our time at Sunset Cove Beach! Great place, this is where the Hobie...

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2Thank goarley4
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time out to share the wonderful experience that you had on your visit here with us. It is great to know that you took great pleasure in our luxurious property, pools, beaches, our daily entertainment and watersports activities, delicious meal options offered at our restaurants and buffets, and the warm personality of all...

Esher, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed from 1 March for two weeks. I requested top floor with nice views , that is what we got in Villa 11. Room was a little bit tired, sofa bed was showing its age. No drawers but everything else was ok, any problems were fixed quickly. Villa 11 was near to everything. We used to walk to Sunset...

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Helpful?
Thank Linda N
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Linda, Firstly, we would like to thank you for taking the time to let us know your comments from your stay at the Grand Palladium Resort and Spa. It is rewarding to know that our luxurious property, the array of pools, beaches, and entertainment along with the variety of food choices at our specialty restaurants and buffets and the...

Hamilton, Canada
Reviewed 3 days ago NEWvia mobile

If you want to escape winter go to this all-inclusive resort. We had a great time - 2 adults and 2 teenagers. Beautiful beaches, delicious food and really great staff- especially Andrea at the beach bar, Jamie at the Italian restaurant and Deniel at the buffet restaurant. One tip- you are on "Jamaican time". We saw guests getting frustrated when...

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Thank wandertherapist
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, It gives us great pleasure to read your review and we were elated to know that you were impressed and rated us favorably on our beaches, delectable cuisines, restaurants, amenities and the excellent service received from our staff. Thank you for the compliments for our team members Andrea, Jamie, and Deniel. I will certainly share as I know...

Burlington, Canada
Reviewed 3 days ago NEW

I stayed at this resort during March break. This is my second stay at a Grand Palladium resort, and I have to say, while there is nothing wrong with the resort, I did prefer the Mayan Riveria Grand Paladium a bit better only because it had more foliage. But aside from that it was a great resort. It would have...

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3Thank tklimac
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, We thank you for choosing the Grand Palladium brand a second time and sharing a feedback on your experience. There is always something for everyone and we are elated you enjoyed our spacious suites, amenities, delicious food choices, restaurants, courteous staff and services that have kept guest returning repeatedly. As part of our hotel's standards, bartenders are trained...

Canada
Reviewed 4 days ago NEW

We stayed in a 1-bedroom suite. It was very clean, comfortable, and spacious. The rest of my family members stayed in junior suites. While some didn't get the bed choice requested or floor requested, all were clean and spacious. The staff were tremendously positive and welcoming throughout the resort. Any requests for extra towels or other items was done quickly...

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Thank lisaepolla2000
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Lisa, We want to thank you for choosing our resort to spend your vacation and trusting our capable wedding team to plan and execute the most luxurious wedding possible. We were pleased that our spacious rooms, amenities, food, restaurants and staff exceeded all your vacation expectations. We are proud to hear that Meloney was very reassuring, detailed-oriented and extended...

North Kingstown, Rhode Island
Reviewed 4 days ago NEW

Our first time to Jamaica and it was an all around relaxing and fun trip. Beautiful views and property. We upgraded to an oceanview room in Building 15; 2nd floor and loved the spot. $20/night for oceanview - totally worth it for us. Had a few minor issues with room - curtain, slider door - but maintenance fixed the first...

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1Thank bubbsie2017
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Bubbsie, It gives us great pleasure to hear that your vacation visit with us met all your expectations and more. We thank you for taking the time to share your feedback. We are very appreciative of your positive comments about our luxurious accommodation, wide array of food, restaurants, amenities and entertainment. As a five-star resort, the comfort and satisfaction...

Bradford, New Hampshire
Reviewed 4 days ago NEW

This was our first time to Jamaica and the Grand Palladium. We loved both. Was the Grand Palladium perfect? No, but it was pretty darn close. We found the resort itself to be a 10. Spectacular views, and very clean. The resort is huge, so plan to do a lot of walking. We had a little rain while we were...

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1Thank David M
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear David, We would like to extend our warmest gratitude to you and your family for choosing to vacation at our beautiful property. It was such a delight to read your comments about our clean spacious rooms, views, delectable food choices and theme restaurants, our majestic pools, and the kind and friendly service received from our team members. Grand Palladium...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: RM1,036 - RM2,467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travellers.
1,177 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“From what we saw, rooms were all about the same. Some had ocean view, but for more $'s”
 of 5 bubbles 782sunseeker, 22 Mar 2017 | Read review
“Avoid building 11 unless you will be out enjoying the late evening entertainment.”
 of 5 bubbles 84Darby, 21 Mar 2017 | Read review
“You were able to upgrade your room upon arrival, I would suggest that, it was only $20 per night”
 of 5 bubbles goarley4, 21 Mar 2017 | Read review
“Villas 11 to 14 are closer to the lobby, if you have difficulty walking you will want one of them.”
 of 5 bubbles lisaepolla2000, 19 Mar 2017 | Read review
“Pay the extra $20/night for an ocean view; buildings 12-15 are better locations if possible.”
 of 5 bubbles bubbsie2017, 19 Mar 2017 | Read review
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