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24/12/2017 25/12/2017
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    Best Western Plus Stoke on Trent Alsager Manor House Hotel

    Audley Road, Alsager ST7 2QQ, England
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    24/12/2017 25/12/2017
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    Traveller (121)
    Room & Suite (39)
    Dining (19)
    • Excellent65%
    • Very good28%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (545)
    There are newer reviews for Best Western Plus Stoke on Trent Alsager Manor House Hotel
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    91 - 95 of 542 reviews

    Reviewed 9 January 2017

    Visited with the family of 11 for a special Sunday lunch.The layout of the Ostlers Restaurant is very nice, but the food was not, all courses other than the soup were poor ,and some misrepresented,the beef was over cooked and the selection of vegetables were...More

    Thank fergie507
    Response from BWMH, Owner at Best Western Plus Stoke on Trent Alsager Manor House HotelResponded 16 January 2017

    Dear Fergie507, Further to your review. I'm sorry that we did not meet your expectations. I am a little surprised by your dissatisfaction,as we appeared to receive no negative feedback on the day, when all tables were checked during service by the manageress. In our...More

    Reviewed 4 January 2017 via mobile

    Room nicely decorated fresh & contemporary.Very pleasant ensuite.Rest of hotel very well decorated.Lovely swimming pool. Bar staff friendly & food was tasty.Would definately recommend it for business or pleasure!

    2  Thank Melanie B
    Response from BWMH, Owner at Best Western Plus Stoke on Trent Alsager Manor House HotelResponded 16 January 2017

    Dear Melanie B, Thank you for reviewing our hotel so positively. We hope you visit again soon. Yours sincerely, Andrew Middleton

    Reviewed 2 January 2017

    This is the third time we have been to this hotel for a family celebration, everyone enjoyed themselves and the food was fantastic as was the.service we got from all members of staff.I would like to send you all a massive thank you for a...More

    2  Thank Tina H
    Response from BWMH, Owner at Best Western Plus Stoke on Trent Alsager Manor House HotelResponded 16 January 2017

    Dear Tina H, Thank you for your review. We are pleased to hear you and your family had a great time at the Manor House. We hope to see you all again soon. Kind regards, Andrew Middleton

    Reviewed 28 December 2016

    As we only stayed one night we didn't make full, use of leisure facilities so it was a little pricy for what we got. Also we booked for dinner bed and breakfast and were disappointed to learn that the restaurant was shut as it was...More

    Review collected in partnership with Best Western
    Thank Dorothy H
    Response from BWMH, Owner at Best Western Plus Stoke on Trent Alsager Manor House HotelResponded 16 January 2017

    Dear Dorothy H, Thank you for your review. I'm sorry that the Ostler Restaurant was closed at the time of your visit(the booking agent was informed of the Christmas restaurant opening hours and should have informed you at the time of booking) but I do...More

    Reviewed 28 December 2016

    What can we say other than superb!! My husband and I have had our Christmas lunch in The Ostler for a number of years. Since the present owners have taken over, the food and standards have improved each year. We have enjoyed many meals in...More

    3  Thank vivienne m
    Response from BWMH, Owner at Best Western Plus Stoke on Trent Alsager Manor House HotelResponded 16 January 2017

    Dear Vivienne m, Thank you for the excellent review. We are pleased you enjoyed Christmas at the Manor House. Kind regards, Andrew Middleton

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Free Parking
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • US$58 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 57
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Alsager
    • Also Known As
    • Best Western Manor Hotel ,
    • Stoke-On-Trent Best Western ,
    • Best Western Stoke On Trent
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    Traveller (121)
    Room & Suite (39)
    Dining (19)
    Pool & Beach (1)
    Hotel & Grounds (75)
    Bathroom (13)
    Business Centre & Event Rooms (4)
    Nearby Restaurants
    448 reviews
    1.21 km away
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    11 November 2017|
    AnswerShow all 2 answers
    Response from Gordon H | Reviewed this property |
    We arrived @ 1200hrs and were given keys straight away. Check out is @ 1100hrs. Contact reception if you want to arrive earlier than their check in time. They are very helpful.
    Katie C
    4 November 2017|
    AnswerShow all 4 answers
    Response from Presto2 | Reviewed this property |
    It is fabulous and HUGE ! We ordered afternoon tea for 2 and 4 of us shared it. It is not only beautifully presented, but very yummy!
    26 September 2017|
    AnswerShow all 9 answers
    Response from BWMH | Property representative |
    Hi, we will be renovating our Stables Bar and Ostler Restaurant from 30th October till 17th November. Therefore they will be closed. We will be serving food from our function room during this time. Kind Regards Jessica... More
    Room Tips
    "We had one facing the road. I cant compare it with others but it was a nice room, big and lovely bathroom..."
    Read review
    "The read my booking request for a room on the ground floor, they were very helpful."
    Read review
    "Ground floor rooms are smaller, exec rooms are upstairs."
    Read review
    "The passage to our room ran past the pool and was 'over warm' + noticeable chlorine in the air, once..."
    Read review
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