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All reviewsglen housegolf coursethe riverprime riboutdoor poolbeautiful locationgames roomacross the roadview of the watermain buildingshort drivegolf weekendthis past weekendthe st lawrence riverbike pathbreakfast and dinnerroast beef
my wife and I have just completed a three day birthday celebration at the"glen" everything
was perfect. the view from all four rooms was great as was the view from the dining room
the staff was most accommodating and the facilities very complete our room...More
Only stayed for one night. Reception, bar and dining room staff were friendly. Oakwood building is not modern but the facilities are well kept and the room decor was not overly dated. Our main challenge was a heater in the washroom that was pumping out...More
I have dined and stayed at the Glen House many times in the past ten years, both as part of a group, and as an individual with family members. During my three visits in 2017, I noticed some service slippage. After my April 2018 experience,...More
Response from GlenHouse R, Manager at Glen House ResortResponded 2 weeks ago
Thank you so much for your detailed review; we depend on insight like yours to point out where we need to make much needed improvements.
Firstly, I'd like to apologize for failing to meet your expectations. We value every one of our customers,...More
This is a really nice resort on the water with a nice golf course just across the road and a short drive to the casino. There are different types of accomadation available to suit most any size family and lots of things to do. We...More
Thank Gary H
Response from GlenHouse R, Owner at Glen House ResortResponded 2 weeks ago
Hello Gary H! Thank you so much for your fantastic review! Always nice to hear positive feedback and encouragement--it means so much to us. We're happy that you enjoyed your stay, and we hope to see you again. Cheers!
To the General Manager of Glen House,
I want to thank you for your reply to my review.
To clarify the spiders were inside the room..not outside the room. Yes I totally understand the difficulties of keeping them at bay..especially during a wet time of...More
2 Thank bobwarren
Response from GlenHouse R, Manager at Glen House ResortResponded 25 November 2017
I can't thank you enough for reading our response and shooting us a reply! It's a refreshing change to have an actual conversation with a reviewer via Trip Advisor.
Once again, we thank you immensely for your patience and your patronage, as well...More
Response from GlenHouse R | Property representative |
Unfortunately, we do not allow private BBQ's on the property; in the past, they've proven to be a safety issue. They also detract business from our popular pub and casual-fine restaurant, which we're always happy to promote... More
Unfortunately, we do not allow private BBQ's on the property; in the past, they've proven to be a safety issue. They also detract business from our popular pub and casual-fine restaurant, which we're always happy to promote. Thanks for asking!
We stayed in one of the chalets one month ago. The chalet did have air conditioners, but they were very noisy and did not work very well. If you stay, bring ear plugs. The chalet smelled very musty and it was very dirty... More
We stayed in one of the chalets one month ago. The chalet did have air conditioners, but they were very noisy and did not work very well. If you stay, bring ear plugs. The chalet smelled very musty and it was very dirty. I have photos I took of the cob webs in the room. I cannot recommend that you stay in the chalets. Sorry!