Hotel overall looked good, I would say kids love it's there is plenty of watersports activities at the lagoon, huge blow up waterworld included - rooms need to be refurbished pretty run down and not worth the money
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This place is really good. Attended a conference here for 3 days and would come back even for a holiday. The conference was great as we used a lot of the rooms in the different areas. Food was supplied which was a high standard. Bar...More
Good Morning Steven M, Thank you for your fantastic feedback regarding your recent conference stay. I am pleased to see that you enjoyed all the resort has to offer in your limited conference time with us. I do hope that we are able to welcome...More
Attended a conference for 4 days in late September. The resort catered for our numbers well, given 360 odd attendees. A little tied and run down. Breakfasts were, however slow to serve omelettes, etc.More
Good Morning jeffreymC2074IW, Thankyou for you feedback in regards to your recent conference stay with us, I am pleased to note that you found the team catered to the numbers attending well. My apologies for not meeting your personal expectations in regards to the speed...More
Fantastic location and facilities, but I highly recommend you eat elsewhere. We paid $90 for a basic lunch for 3 adults and 2 kids. Only one of those meals was nice. The rest classify as the worst meals we have ever had. Anywhere. The $24...More
Good afternoon Carolyn S, Thank you for your time in sharing feedback regarding your recent stay with us. I am pleased that you enjoyed all the activities that the resort has to offer however I am disappointed that we did not meet you personal expectations...More
We loved Novotel Twin Waters! We stayed as it was quite close to the Midnight Oil concert at the Big Pineapple. Wonderful big room overlooking the water and despite the many large groups around - our room was very quiet inside. All staff we encountered...More
Good Evening hurleyliz72, Thank you for taking the time to share feedback regarding your recent stay with us, I am so pleased to see that you loved your time at the resort. I do hope that we have the opportunity to welcome you back again...More
"We preferred a ground floor room on the eastern side of the lake because we had access to the lake from our..."
"Ask for a first floor room away from the lake as that is where all the noisy activities take place."