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Holiday Inn Express Atlanta NE I-85 Clairmont

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Holiday Inn Express Atlanta NE I-85 Clairmont
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104 Reviews from our TripAdvisor Community

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Showing 101: English reviews
San Antonio, Texas
Reviewed 21 October 2016

We were visiting for an event and to visit family. Everything was pretty decent and I would have given the rating a 5, but the beds were way too soft and for breakfast, there were not that many gluten free options. Whenever we go away on trips we usually bring our own pillows which are pretty firm. Well, needless to...

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Helpful?
Thank MrsLadyC
Wildwood
Reviewed 19 October 2016

We got to Hotel late about 8pm. There was no one to greet us till about 6 mins later. We went to the room. Then the things you do not want to see in a hotel occurred: 1. Bathroom toilet seat was VERY loose. May not have been cleaned because if maid cleaned toilet seat she would have turned it...

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Helpful?
Thank dandem
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta NE I-85 Clairmont, responded to this review

Dear dandem, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. It is nice to read your positive comments on the service received from one of our breakfast staff. However, ware truly...

Albany, Georgia
Reviewed 17 October 2016

I am under medical care of an awesome physician at Emory. I had the opportunity to stay here September 2016. I met Kecia during checking in and she is awesome! The staff goes beyond the call for you. I met Mary the morning of my doctor's appointment. She gave me the biggest hug! Even though she is a Saints fan,...

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Helpful?
Thank Bianca K
Reviewed 11 October 2016

Although the hotel was near a major highway, we felt safe and secure. Be ready to wait a while (10 -15 min) to be helped either at the front desk or by breakfast staff to refill hot and cold food and drink options. Employees were hard working but in my humble opinion were not staffed sufficiently for a hotel that...

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Helpful?
Thank MasonDixonVixen
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta NE I-85 Clairmont, responded to this review

Dear MasonDixonVixen, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel to be safe. However, we would like to apologize for the level of service you received from our staff and for falling short of your expectations regarding our facilities and amenities. Your feedback...

Reviewed 27 September 2016 via mobile

We are paying $205 a night. Needless to describe more of its flaws, take a look at the picture. The bathroom itself is a total wreck. Gloomy halls. Smelly room. We reserved for a type of room and got something else. Definitely the hotel overall is not a 3 star hotel. Complete rip off. Never again.

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Helpful?
Thank M Ale H
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta NE I-85 Clairmont, responded to this review

Dear M Ale H, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from...

Lexington, South Carolina
Reviewed 22 September 2016

Do not go here... I have always been happy with HIE hotels as I could depend on them to be a CLEAN (most important) place to stay. This was the absolute worst location I have ever been to. The entire hotel is extremely dated and in need of repairs. Folding back the sheets in our room was horrible, mattresses were...

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Helpful?
1Thank Ted R
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta NE I-85 Clairmont, responded to this review

Dear Ted R, Thank you for the detailed review of our hotel. Please accept our sincerest apology for the experience you had with your room, especially with the cleanliness and its quality. We also apologize for the level of service you received and our breakfast selections fell short of your expectations. We want to assure you that our hotel is...

Cumming, Georgia
Reviewed 7 September 2016

We booked a handicap room for my parents as my dad needed to spend two nights after cataract surgery at the VA hospital which is just down the road a couple miles. This hotel very convenient right off 85. The manager Mary gave them/us 5 star service and was extremely helpful and made sure everything they needed they got. Very...

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Thank LThompson489
Davenport, Iowa, United States
Reviewed 2 September 2016

We like this hotel because it is close to our son. But also because we feel it is a good value. We get the King room w/sofa. After taxes, we paid $150 per night. Free parking, free wifi, free breakfast. Across the street is a Sam's Club, and a block away is the Waffle House. The staff is always helpful...

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Thank Robin R
Charlotte, North Carolina
Reviewed 31 July 2016

The good - cheap, free parking, continental breakfast. Felt safe. The reasons why we are not happy: Very old hotel My pillow case had what appeared to be lipstick stain. Bathroom had stains on door and sink had drainage problems A/C Noisy - fine for abut 10 minutes and Big Bang would hit hard. Repeat process! The reason why we...

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Helpful?
2Thank 360ec
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta NE I-85 Clairmont, responded to this review

Dear 360ec, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our breakfast selection to be good and our hotel to be safe. However, we would like to apologize for the less than satisfactory level of service you received from our staff and for falling short...

Greenville, Mississippi
Reviewed 28 July 2016

This is not my first time to stay at this property. We arrived on a Sunday and our room was not clean and several things were not in working order. These concerns were reported to Front Desk and the next morning, the Manager promised these would be addressed. The next day, returning to the room after 7:00 pm, the room...

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Helpful?
1Thank Cary K
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta NE I-85 Clairmont, responded to this review

Dear Cary K, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Atlanta Clairmont is ideally situated just north of downtown Atlanta on I-85 at Clairmont Rd (exit 91). We feature large, newly renovated rooms with flat screen HD TV's, refrigerator, microwave, coffee maker, iron and board, and hairdryers in every room. Our hotel offers free full hot breakfast, free wifi, a 24 hour business center, whirlpool and exercise room. We are located near the government offices of the FBI, GBI, Dept of Labor and Revenue, and US Fish & Wildlife. Also close by are Emory University, Peachtree-Dekalb Airport(private), VA Center and Hospital, Oglethorpe University and the Buckhead shopping and entertainment district. ... more   less 

Additional Information about Holiday Inn Express Atlanta NE I-85 Clairmont

Address: 2920 Clairmont Rd NE, Brookhaven, GA 30329-1612 (Formerly Wingate by Wyndham Atlanta - Clairmont)
Region: United States > Georgia > Brookhaven
Price Range: RM490 - RM681 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Atlanta NE I-85 Clairmont 2.5*
Number of rooms: 80
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Also Known As:
Wingate By Wyndham Atlanta - Clairmont Hotel Atlanta
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Questions & Answers

Questions? Get answers from Holiday Inn Express Atlanta NE I-85 Clairmont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Arrive early and inspect the room before you take it”
 of 5 bubbles dandem, 19 Oct 2016 | Read review
“We asked for a room away from elevator, but hallway noise was still loud”
 of 5 bubbles MasonDixonVixen, 11 Oct 2016 | Read review
“See Keisha. She will make sure your stay is the way you deserve.”
 of 5 bubbles gregoryp967, 15 Jun 2016 | Read review
“The upper room floors tend to be quieter.”
 of 5 bubbles Cynthia1959, 11 Jun 2015 | Read review
“Get the King”
 of 5 bubbles rlsunde, 6 Jun 2015 | Read review
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