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The location of the hotel is great, but the parking deck is horrible: tight spaces to many cars take two. The elevator and the hallways smell. I had to hang our dirty shower curtain myself, and the molding around the floor was pealing. I don't...More
2 Thank greggray99
Response from Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 5 January 2017
I wanted to reach out personally to apologize to you for the issues you experienced during your stay with us. We recently took over the hotel and are working hard to make improvements across the board. Next week we will begin a renovation to various...More
Seriously. Dirty... rude front desk, waiting for someone to bring blankets and pillows for roll away.... been waiting a long time and it's almost midnight. Bathroom door handle is broken and falling off...should I go on? 2 more nights!!! We've stayed in too many Marriott...More
2 Thank A TripAdvisor Member
Response from Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 30 December 2016
I want to apologize for the experience that you had during your most recent stay. We take pride in our cleanliness and service, and during your visit, we obviously let you down. Please know that we are working hard every day to improve and your...More
My wife and I stayed at Residence Inn Lenox Park for a month in September. We can tell you in a nutshell, that maintenance has been poor to non-existent, rooms lack basic amenities, the free breakfast is substandard, and the staff does the minimum necessary....More
2 Thank travelers_informer
Response from Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 19 December 2016
I want to extend my apologies to you, travelers_informer, for the issues that you experienced during your stay in September. I wanted to let you know, that the owner and the management company did indeed change for this hotel. We are working hard to improve...More
I had my worst experience in an hotel in the USA during my stay here , this is an old, poorly maintained and managed Hotel.
From the rude front desk staffs , to the poor Wi-Fi services, bathroom door that jammed at 1a.m , to...More
The staff was very kind and attentive. The major problem that I had was the bed or mattress. The mattress was very hard and uncomfortable. Also, the hotel only offers queen size beds.
The pool is outside.
The housekeeper walked in the room without knocking....More
US$113 - US$286 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Residence Inn Atlanta Buckhead / Lenox Park Hotel Atlanta ,
Our hotel do not have indoor pool, we have one outdoor pool. Our kitchen has cook tops, microwave, refrigerator, dish washer, pots and pans. We have a hot buffet breakfast daily, we also have evening reception... More
Our hotel do not have indoor pool, we have one outdoor pool. Our kitchen has cook tops, microwave, refrigerator, dish washer, pots and pans. We have a hot buffet breakfast daily, we also have evening reception Mon - Wed with beer and wine. it is a great location, close to MARTA, Mall and park. I look forward to see you at our hotel soon. Thank you and have a wonderful day.
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"don't go if you looking for a lovely place to stay with a nice pool - we assumed with a Marriott name it..."