We have been at this resort for the 3rd time now. Because of corona we didn't go for two years. Unfortunately we had a big rainfall for two days, the heaviest since 27 Years! Now to the positive points: We got a very nice room, sort of an upgrade. The staff - everybody still very friendly and helpful To reserve a table in one of the restaurants is very easy now, because of two terminals near the main-restaurant. The food and service there is excellent! Now the negative points, as I have seen it: There is a lot of new staff, unfortunately poor trained - after dinner you ask for a coffee, it takes mostly a long time, than comes the coffee without sugar, than you have to ask for a spoon. Sometimes the drinks came after finishing the meal. We asked for our drinks for dinner with no ice, but that doesn't mean the drink (apple juice) should be warm inside a hot glass! The hotel got a lot of awards for their food. Unfortunately it is of a much lower quality now. May be, because the guest (in July) were mostly Russians (because Emirates still flights there) and Russian speaking Mongolian people from Kasachstan. So the main focus was on Asian food, like sweet and sour fish, chicken in all varieties and Goulash like dishes, rice with fish. No grilled meat station, in two weeks once meatballs and meat-skewers. No mutton and beef only with sauce. I know there are hard times with prices going up, but your reputation will go down. May be your guests now will not notice the difference for first time visit. Will I go there again? Let's wait for next year. An other point: the orange juice for breakfast a few times we noticed, it was watered, with a lot of sugar and not 100% orange, like you get at the bar from a packet. Many guest were upset, because they didn't know about the new "all inclusive extra" which includes the minibar filled up every day and a lot of cocktails and mocktails. The travel agencies should have informed the guests at the booking. There used to be a free shuttle service to Dubai and Fujeirah. It still says so at a lot of internet pages describing the hotel. Now only taxis are available to a quite high price. The hygiene concept looks good, unfortunately only the staff were wearing masks, very few guest did so indoors, nobody seemed to be interested. Guests should observe a certain dress-code, and staff could say something about it. At least they shouldn't go with wet bathing-clothes to the buffet-restaurant.…
I stayed in the resort with my 5 year old daughter for a week. I recommend this resort for families with children. The staff do an excellent job in helping out with any issues. Breakfast is outstanding, a huge variety is presented. The only thing you have to consider is the distance to travel to Dubai. It takes you approx 2 hours to get there. I traveled a lot in my life and this resort was more than satisfying.
We spent an amazing time in Miramar. The hotel is nice, clean, and offers a lot of services. The food is always delicious. I recommend UAL. We enjoyed the beach and the pool. The rooms are great, and the property comes with beautiful views of the sea and the mountains. WIFI was good. Also a big plus is the fact that the room was really soundproof, we didn’t hear anything of our neighbors or (if there were any) outside noises. The staff is very kind and helpful. They will do everything it takes to make your stay perfect! We loved the asian restaurant. A huge thanks to Ramesh, Kristina and Nova. I would highly recommend this resort for a family vacation.
We keep coming back to Miramar regularly since it was open and it always feels like coming back home. A unique setting between the mountains and the ocean, very relaxed atmosphere and, most importantly, the staff - extremely friendly and helpful. What makes the experience special from the very first moment of arrival is the most cheerful and sincere smile of Sunday! He remembers the customers by names and greets them with the most genuine happiness and the biggest smile in the world which really makes your day and the whole stay special. Also a big thank you to Yousef, Naresh, Adayo, pool attendants, chefs and restaurant staff for looking after us and always making every wish come true.
My room was flooded with rain like a swimming pool today. for three hours no one responded to my requests to do something. water kept coming. the electricity went off. Terrible attitude of staff and supervisors. no one came from 6 am to 10 am. no one moved me to another room. no discount or apology.
We spent 12 days there and the hotel staff did everything for our comfort! I’d like to express my gratitude to each person of the hotel staff for their kindness and responsiveness! When we went on an excursion for the whole day, without the opportunity to have lunch, the lovely waitresses Juwi understood us and put some food , we’d chosen and allowed to take with us. By the way, speaking of food, the food here is really delicious. I won’t say that the table is bursting with the amount of food, if comparing, for example, with other hotels of the same class in other countries that I have been to. However, everything that is-everything is delicious. Special thanks to Raghunath for the frequent service of our family. Also once we asked for medicine at the reception and we had it in 15 minutes, the service really admires. One note for future guests of the hotel: there is nowhere to walk near the hotel, it is located near the highway, so be prepared to be on the territory of the hotel almost all the time. And a small suggestion for the staff: please sharpen the knives) In the evenings you can enjoy live music in the lobby, on Fridays you can play billiards with team for free, also all the time u can play table tennis, tennis, this certainly fills the rest. There are also 2 shops on the territory of the hotel, one of which has incredibly delicious dates in chocolate, and the second one has literally everything for daily necessities. If talking about the ocean, the water is pleasant, but sometimes you can find drops of black oil there and cover your feet with it. It’s not a big problem, but but it's better not to swallow the water in order of securing yourself. We thank the hotel staff for the warm welcome and extremely polite staff!…
It’s a last day here of my family vacation with 2 mothers and my 2yo son. I’m very glad that my tour agent recommended me this amazing hotel. Even though it’s quite old, our stay was warm and good because of great associate and people around. I would like to thank Pavel, Nailia (reception) for their assistance and hospitality. Every bartender and waiter that welcomed us, made our dinners special. Beach was clean on windy days, even though its July and you might think that Emirates it’s not the best place to be at, in fact weather is good, not THAT hot as you assume, comfortable degree outside of the building and anytime you feel too hot you can always stay inside under ac (conditioner placed on sails as always, but sails are high, so don’t worry about getting sick after it) Food was delicious, especially Thai restaurant. Btw I had hard time reserving my table on screen (reservation desk) but managers, waiters were so welcome to help and did everything to take my reservation so my family and I enjoyed our dinner the day we went there. THANK YOU MIRAMAR TEAM, SURE BE BACK.…
Our family enjoyed our stay in this hotel. It's nice and cosy. Food is excellent. Please consider that all inclusive package starts at 13.00 of check in day and not early. So if guest arrive in the morning they will enjoy only water at no charge. Please consider it. In general, nice hotel with nice atmosphere. I'd like to mention waiter in main restaurant by the name Javed. Throughout our stay Javed was very considerate, friendly but professionally distant. More importantly during boiling moment was very self organized serving his tables fast and neat without any unnecessary fuss.
I was here for the first time and fall in love immediately. Nice place, clear water, awesome nature. I’m very pleased to the all staff of the hotel. They are very kindly and friendly. Special thanks to Madina and Zaheem (a taxi driver).
Excellent hotel so cuzy and clean It's an incredible place between the mountines I love this place because of the warm welcome by Sunday staff The guy smile is amazing, very fast in response and super helpful I took video with him for the nice memory