We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Hardwick Hall Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Hardwick Hall Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

799 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 796: English reviews
Start your review of BEST WESTERN PLUS Hardwick Hall Hotel
 Click to rate
Durham, United Kingdom
Reviewed 4 days ago NEWvia mobile

Lavish surroundings, lovely room took a while to find teamsking facilities as info said under tv. Massive bed very soft sunk right in. Well worth it. 5* facilities. Very good venue although service could have been a lot quicker. Plenty of staff were available

 Report
Helpful?
Thank Alan051956
Den Bosch, The Netherlands
Reviewed 1 week ago

Was there for three nights on a business trip. The scenery of the hotel is beautiful. Romantic. Situated near lake. However, not really suited for business: no fitness, poor wifi, poor and slow breakfast service. Colleagues had to switch rooms due to noisy heating system. I woke up to the upstairs neighbour filling the bathtub.

 Report
Helpful?
Thank Lambert C
south tyneside
Reviewed 1 week ago via mobile

Visited with friends on Saturday night and stayed in a deluxe room with a view of the lake. Very nice stay and excellent meal in the rib room on a stay and dine option. Friendly staff throughout hotel.

 Report
Helpful?
Thank Spr63
Sunderland, United Kingdom
Reviewed 1 week ago via mobile

Booked this for a last minute getaway. The place is beautiful. The grounds are lovely, the room was really nice. The restaurant food was amazing. We also got £50 off our restaurant bill.Can't wait to return xx

 Report
Helpful?
Thank LisaWilky1970
Darlington, United Kingdom
Reviewed 2 weeks ago

Called in again for Sunday Lunch. As usual the food was superb. Delicious and very well presented. Staff very efficient and friendly. Great value for money. Will be back again. Would not hesitate to recommend.

 Report
Helpful?
Thank Alan W
Lee K, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Good Afternoon, I'm glad that you enjoyed your Sunday Lunch with us and we hope to see you again soon!

Doncaster, United Kingdom
Reviewed 2 weeks ago

Just spent two nights at the Hardwick Hall hotel in a premier room. Had a wonderful and restful break. Room well appointed, bed massive and very comfortable. Walk in shower a bonus as was all the toiletries available. Breakfasts on both days well cooked and plentiful. Staff very attentive. Ate in the rib room on both nights and my wife...

 Report
Helpful?
1Thank JohnB076
Lee K, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Thank you for your kind words. I'm very glad that you enjoyed your stay with us and we hope to welcome you back into the hotel soon!

edinburgh, United Kingdom
Reviewed 2 weeks ago

This is our favourite hotel in the UK.The setting is magnificent and the service and food second to none. Beautiful individually designed rooms.The nearby town of Sedgefield is charming and friendly and the closeness to Sedgefield Race Course is great.

Review collected in partnership with Best Western GB
 Report
Helpful?
Thank F5202IEanneh
Lee K, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Thank you for your comments and great review! I hope that we see you again in the future for another great stay.

Durham, England, United Kingdom
Reviewed 2 weeks ago via mobile

Came for lunch two adults and two toddlers. excellent choice and food lovely. Surroundings are comfortable. The children's menu has lots variety and is decent sizes. There was a wait but it was a busy Saturday afternoon

 Report
Helpful?
Thank Laura D
Lee K, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Thank you for your great review. I'm pleased that you enjoyed your visit and I'm pleased that you enjoyed the food. We look forward to welcoming you back in the future.

London, United Kingdom
Reviewed 4 weeks ago via mobile

We recently visited as wedding guests for the day. Here are my top tips to whoever oversees the staff on these occasions: 1) It's a wedding; perhaps the waiters / waitresses could smile once in a while. All we saw was a sea of surly resentment. 2) When bringing serving dishes of food to the tables, do not unceremoniously dump...

 Report
Helpful?
Thank Kayenne
Lee K, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Thank you for taking the time to write a review. I'm sorry that you thought that our staff do not smile. Our staff usually have smiles on their faces and comments are usually very good on our staff. We work to provide a fantastic experience for all of our guests and I will take your comments on board. Thank you...

Wakefield, United Kingdom
Reviewed 4 weeks ago

My wife and I celebrated our wedding anniversary here, having read some good reviews. We stayed for 2 nights in this fine old building, which is in a great location with large bedrooms and wonderful, pleasant and helpful staff. I agree with a reviewer's comments about some of the carpets needing a clean and a lick of paint in some...

 Report
Helpful?
Thank Ingleborough1359
Lee K, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Good Afternoon, Thank you for taking the time to write a review. I would like to start by apologising for your experience down in the restaurant on Saturday night. This is not to the standard which we expect to deliver at the hotel and I'm sorry that this was not to the standard which you expected from us. Could you...

225 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (221)
Viewed
Dining (6)
Viewed
Bathroom (21)
Viewed
Room/Suite (58)
Viewed
View from Room (16)
Viewed
Hotel & Grounds (17)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (2)
Viewed
Other (95)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sedgefield
15.6 km away
Ramside Hall Hotel, Golf & Spa
8.6 km away
Wynyard Hall
Wynyard Hall
#1 of 1 in Billingham
978 reviews
14.4 km away
Hardwicke Hall Manor Hotel
Hardwicke Hall Manor Hotel
#3 of 9 in Hartlepool
454 reviews
Show Prices
Show Prices
Show Prices
12.1 km away
BEST WESTERN Whitworth Hall Hotel
12.2 km away
Redworth Hall Hotel
Redworth Hall Hotel
#1 of 1 in Redworth
2,998 reviews
22.5 km away
Lumley Castle Hotel
Lumley Castle Hotel
#5 of 19 in Durham
1,952 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the beautiful County Durham countryside, just off the A1(M), and surrounded by the magnificent Hardwick Country Park, The Best Western Plus Hardwick Hall Hotel is 4 Star AA rated and Winner of a Trip Advisor Excellence Award 2013, 2014 & 2015. Our luxury Sedgefield hotel offers Deluxe and Premier bedrooms with exceptional standards of comfort, quirky-clever decor, and first class traditional attentive service. With boutique style, lavish and individually designed spacious rooms, all with large baths, walk in showers, luxury furnishings and huge ultra comfortable beds you'll never want to get out of. At Hardwick Hall Hotel weddings are our speciality. From tasteful and traditional to unique and original, gorgeous reception rooms, quirky hotel interiors, beautiful boutique style bedrooms and unique surroundings, our country house hotel in Sedgefield County Durham is the perfect setting for all your family celebrations. Whether your visit to the North East is for business or pleasure; traditional attentive service, beautiful decor and good living will always be part of Best Western Plus Hardwick Hall Hotel. ... more   less 

Additional Information about BEST WESTERN PLUS Hardwick Hall Hotel

Address: Sedgefield, Sedgefield TS21 2EH, England
Region: United Kingdom > England > Durham > Sedgefield
Price Range: RM412 - RM748 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hardwick Hall Hotel 4*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline and Agoda so you can book your BEST WESTERN PLUS Hardwick Hall Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sedgefield
Best Western Durham
Sedgefield Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hardwick Hall Hotel staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from BEST WESTERN PLUS Hardwick Hall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Couldn't fault our premier room.”
 of 5 bubbles JohnB076, 8 Mar 2017 | Read review
“Try and get a room overlooking the lake, it is well worth the extra, just for the view.”
 of 5 bubbles 47ronb, 31 Jan 2017 | Read review
“302 was great as a family room with two sinks,free standing bath and walk-in shower.”
 of 5 bubbles thenobster58, 31 Jan 2017 | Read review
“Ask for room 312. There is an extra charge, but you'll be wowed.”
 of 5 bubbles martindI9784UJ, 28 Jan 2017 | Read review
“check out the radiator and shower before unpacking!”
 of 5 bubbles argentesi, 23 Jan 2017 | Read review
5 of 5