Didn’t expect to find such a lovely hotel! But we got lucky! The room was great. We had an incredible view and the pool was so enticing. It was pretty cold but had a good swim. I slept so well in the comfiest of beds. Decent breakfast for the price.
I did stay one night with my friend and there is Egyptian staff at reception he not helping and I tray to call him from the room no answer, and I, keep asking for a towel from 1 am and I get it at 2:10am and I, told him the water so, cold and he not do anything he say thy busy!!!!
Located away from the busy streets of Buraimi yet not too far away from the town. Very good place to relax. Spacious rooms. Beautiful swimming pool for both adults and children. Gym and children play area. Housekeeping and maintenance need improvements. Limited choice on TV channels. The central AC is noisy. Only one fan speed which blows too much and loudly. Room service could be better. Food quality and test could be better. Did not try breakfast so not sure of the quality. Plenty of covered car parking spaces. Strong free Wifi. Prompt check in and check out.
Sono qua da quasi due mesi e mi dispiace fare questa recensione perché i camerieri non se la meritano, loro sono il punto forte della struttura, sempre gentilissimi e disponibili, ormai dopo tutti questi giorni siamo diventati amici. Ma la direzione è pessima! Ormai sono abituato e spesso sono costretto a fare la doccia con acqua tiepida, perché quella calda non sempre c'è! Abbiamo dovuto insistere tantissimo perché ci rifacessero le camere tutti i giorni se non lo facevamo le avrebbero fatte nua volta ogni due o tre giorni, lasciandoci senza asciugamani, carta igienica e acqua. I telefoni non funzionano, solo quello nel bagno. La camera ha la moquette e non viene mai dato l'aspirapolvere, lo fanno solo se trovi gli inservienti mentre puliscono e insisti che la passino. Non capisco se questi disservizi sono solo nei confronti degli ospiti non sauditi, ma sembra di sì, su questo però non ci posso giurare. spendete un po' di più ma andate da nu altra parte! QUESTO NON è UN HOTEL 5 STELLE!!…
I have been staying in this hotel for a month and my rating is negative..the rooms are cleaned every three days, there is always no toilet paper and clean towels, the floor of the room is full of dust, the corridors with dishes abandoned for days the wifi is very weak, and when you complain they seem to make fun of you, the only positive thing is the always very kind waiters and the very nice pool, it is absolutely not a 5-star hotel at least for what concerns the service NOT RECOMMENDED
They have gym, and steam room, but the breakfast was not much variety of food. Nice swimming pool view and swimming pool side seating area. Parking is covered at the hotel and enough space. Hotel stuff was nice and friendly, thank you!