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Kempinski Hotel Ishtar Dead Sea

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Kempinski Hotel Ishtar Dead Sea
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2,409 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Hotel Ishtar Dead Sea
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Showing 1,989: English reviews
Warwickshire, United Kingdom
Reviewed 6 September 2015

We had a really great stay here. Our room was an upgraded one and it was just perfect. After a week at work, we spent a day relaxing by the pool, trying out the mud/dead sea and an indulgent fish meal. It was wonderful and we would very much like to return one day.

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Helpful?
2Thank markholton
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your stay with us. I am glad to hear that you have enjoyed your stay with us and that you got the chance to benefit from our complimentary room upgrade. We look forward to welcoming you again soon. Best regards, Sebastien Mariette General Manager

Doha, Qatar
Reviewed 6 September 2015 via mobile

It's a huge place. we were adviced to stay near the pool and sea which helped us a lot to move around with our kids . Amazing hotel , Italian restaurant was good , breakfast I expected a better quality . It's a nice place for family I highly recommend it

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Helpful?
1Thank Ihabdalal
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for sharing your feedback with us and recommending our hotel to the travelers community . We are happy to know you enjoyed your stay with us, however, we regret that we couldn't meet your expectations with our breakfast selection as we believe that breakfast is the most important meal of the day that’s why we make...

Reviewed 6 September 2015 via mobile

I am a Canadian business man and I have travelled to many places around the world and I haven't experienced such a treatment in my life. When we came to check in the security went through my my luggage as if I was going through a third world airport customs. They did not have gloves on and they did not...

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Helpful?
2Thank Moe E
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear guest, Thank you so much for taking the time to leave a feedback following your recent stay with us. Our guests’ feedback is a vital tool for us as we are always seeking perfection, especially with such a huge and beautiful property, charmingly located in this unique place. Please allow me to extend my apologies for the shortcoming of...

Harrow, United Kingdom
Reviewed 6 September 2015 via mobile

We had a free upgrade at this hotel, from a Deluxe to a Ishtar Suite, which was incredible. The room was massive, had a separate bath and shower, terrace outside and access to a semi private pool, shared with only a few other rooms. The food was good, and the staff very helpful. The service was especially good at the...

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Helpful?
1Thank stevebrownett
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, I would like to extend my appreciation for taking the time to share your feedback about your stay with us. I am glad to hear that you have enjoyed your stay with us and that you got the chance to benefit from our complimentary room upgrade. We look forward to welcoming you again soon. Best regards, Sebastien Mariette...

Amman, Jordan
Reviewed 1 September 2015

What makes it a constant destination to me and to my family is its artisan ambiance, its welcoming and embracive environment and its helpful&competent staff.Breakfast and Grill House offer great food.

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Helpful?
1Thank Wafa M
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Wafa M, Thank you so much for your kind words regarding your recent stay at Kempinski Hotel Ishtar Dead Sea. It was a great pleasure having the chance of meeting you and welcoming you, and I am very pleased to learn that you have enjoyed your stay with us and found everything impeccable. We are looking forward to welcoming...

Amman, Jordan
Reviewed 31 August 2015 via mobile

The staff were very responsive and welcoming. Breakfast was excellent serving more than I do expect from five stars hotel. The landscape is amazing especially the old Olive trees.. Some of which are 700 years old.. Pools are awesome for a family with relatively small kids.. Perfect experience I will definitely come back..

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Helpful?
2Thank munther j
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Munther J, Thank you very much for taking the time to post your review on TripAdvisor. I am happy to learn that you enjoyed everything about your stay especially the service provided by all our staff, and I will personally tell the team that you are well pleased with their happy and friendly attitude. We look forward to welcoming...

Ottawa, Canada
Reviewed 31 August 2015

I have nothing but good things to say. We went in August and the hotel wasn't too busy or crowded. The rooms (I don't remember the room number but we stayed on the first level) were more than spacious and big enough, modern, and clean, equipped with pretty much anything you may need. Our room also had a patio type...

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Helpful?
Thank M N
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Mayse N, Thank you so much for your kind words regarding your recent stay at Kempinski Hotel Ishtar Dead Sea. It was a great pleasure having the chance of meeting you and welcoming you, and I am very pleased to learn that you have enjoyed your stay with us and found everything impeccable. I would like to thank you...

Montreal, Quebec, Canada
Reviewed 29 August 2015

Check-in staff were very friendly and helpful. We stayed at a room in the village. It was marvelous ! The room was clean and modern, everything in it looked brand new. Breakfast was remarkable, unlimited sparkling wine, we stayed there till closing time (11hrs). The view from the balcony outside was unbelievable. They had an infinity pool for 14+ and...

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Helpful?
1Thank lo0olie
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, Thank you very much for taking the time to leave a feedback about your stay with us. It was a great pleasure having the chance of meeting you and welcoming you. I am very happy to learn that you have enjoyed your stay with us and found everything impeccable. Our aim is to provide each and every...

Reviewed 28 August 2015 via mobile

I have been to this hotel heaps of times through out the past 6-8 years, while on vacation. This visit was shocking... The guys at the front desk are not friendly and did not brief us on the hotel facilities or entertainment. There was no where to eat late at night and the belly dancer was dancing to music coming...

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Helpful?
3Thank Karmakh
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. I sincerely apologies for the frustration you have encountered during your stay with us. Indeed our guests comfort and satisfaction is our top priority and we are disappointed that we didn't deliver up to your expectations. As you have seen by experiencing what the hotel...

London
Reviewed 27 August 2015

We stayed here for one night while visiting the Dead Sea and surrounding area. We loved the hotel and it is a favourite for my sister and her colleagues who live and work in Amman. There are so many pools and infinity pools that we lost count of them and where they were. The hotel is huge and a golf...

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Helpful?
1Thank JMacL0nd0n
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, Thank you so much for leaving such an extensive feedback following your recent stay with us. It was a great pleasure having the chance of meeting you and welcoming you. I have to say I was happy to read such detailed description of your visit to our property. I am glad that you could have the time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more   less 

Additional Information about Kempinski Hotel Ishtar Dead Sea

Address: Dead Sea Road | Dead Sea, Sweimah 11194, Jordan
Region: Jordan > Dead Sea Region > Sweimah
Price Range: RM896 - RM1,788 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Ishtar Dead Sea 5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Kempinski Hotel Amman
Kempinski Hotel Ishtar Dead Sea Jordan
Hotel Style:
#1 Spa Hotel in Sweimah
#1 On the Beach Hotel in Sweimah
#1 Business Hotel in Sweimah
#1 Luxury Hotel in Sweimah
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Ishtar Dead Sea staff and other travellers.
26 questions
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Questions? Get answers from Kempinski Hotel Ishtar Dead Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a Villa - they are amazing and have almost a walk in pool at their balcony.”
 of 5 bubbles TravisS267, 20 Mar 2017 | Read review
“Suites down by the pools are best”
 of 5 bubbles helenp17, 20 Mar 2017 | Read review
“Ishtar Village”
  • Double Room
  • Private Patio/Terrace
  • Shower Stall
  • Nice Large Bathroom
 of 5 bubbles faarias, 20 Mar 2017 | Read review
“Villas are nicer (more expensive) but right by the pool and facilities without having to cross over the road and go through reception.”
 of 5 bubbles ajf780, 19 Mar 2017 | Read review
“Staying in the Ishtar village is absolutely worth the extra money.”
 of 5 bubbles thomascE6395DO, 19 Mar 2017 | Read review
5 of 5