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Pan Borneo Hotel Kota Kinabalu (Airport Hotel)

Lorong Putat 3 One Place Mall, Putatan 88200 Malaysia
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Traveller (111)
Dining (27)
Room & Suite (3)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#2 of 2 hotels in Putatan
Location
Cleanliness
Service
Value
Pan Borneo Hotel Kota Kinabalu is a four-star hotel in Kota Kinabalu, Sabah. Located only 5 minutes away from Kota Kinabalu International Airport (KKIA) and 15 minutes drive to Kota Kinabalu City Centre, the hotel offers today's traveler a comfortable place to call home while travelling for business or on vacation.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Badminton
Babysitting
Paid private parking on-site
Car park
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Poolside bar
Hiking
Water park
Aerobics
Billiards
Fishing
Karaoke
Tennis court offsite
Water park offsite
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Pool view
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Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Chinese
111Reviews1Q+A25Room tips
Traveller rating
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Mobile20564388406 wrote a review Aug 2023
1 contribution
The hotel messed up my family room reservation n instead decided to upgrade my room to a junior suite with 2 extra beds. However they did not provide the 2 extra beds as promised. Instead, 2 of us had to sleep on the sofa chair without bedsheet or blanket provided. The sofa bed was not so clean n felt itchy during our sleep. Bed mites??? Also communication between reception n hse keeping were extremely poor. I complain tne next morning but instead they just showed their lackadaisical attitude.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Avoid this hotel unless u have no choice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Guide42600603475 wrote a review Aug 2023
1 contribution
The Room n cleanliness is good but the Service Delivery very disappointed. I hve 2 request, 1st req for cleaning room for 3 times until I'm come from swimming still not bin clean. 2nd req for xtra bedsheet for 3 times until I'm sleeping but still not deliver.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The Pool to crowded, the staff not friendly only certain staff from Housekeeping
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mike Ghandolf wrote a review Aug 2023
2 contributions
Generally, Pan Borneo is still at the phase of revival. A Hotel where is connected to Putatan Mall, and also can be called an Airport Hotel. The main point of the hotel is their Swimming Pool Area which is located at Level 3M*. For me, Pan Borneo still have the chance to further into the tourism market in Sabah. Good Job Pan Borneo KK!!
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Date of stay: March 2023Trip type: Travelled on business
Room Tip: Parking area has a lot of spaces. Make sure to plan ahead in travelling especially where to go,...
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Maggie H wrote a review Apr 2023
1 contribution
Booked a pool view room. Overall, i had a wonderful stay at the hotel. the staff was very friendly and helpful. The room & pool was wonderful & clean.. Would definately come again next time. Thank you.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Allister Albert, Marketing at Pan Borneo Hotel Kota Kinabalu (Airport Hotel)
Responded 25 Apr 2023
Dear maggiehT5625YL, Greetings from Pan Borneo Hotel Kota Kinabalu! Thank you for taking out time to rate us at 4-star for your experience. All of us are delighted that we could ensure an excellent service during your visit and we would gladly welcome you with open arms for your next visit. Thank you once again for your feedback and we look forward to welcoming you back to Pan Borneo Hotel Kota Kinabalu. Warm Regards, Management of Pan Borneo Hotel Kota Kinabalu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arcticfoxman wrote a review Apr 2023
Channel Islands37 contributions3 helpful votes
Always a pleasure to stay here. Best staff possible to find anywhere, good sized rooms with the facilities you'd expect in a 4 star hotel and a call down to reception will bring more tea or coffee with a smile. You can enjoy cocktails by the swimming pool too if you just wany a rest. Great position for airport, free secure parking and also reliable shuttlebus to airport. On top of that the food's great and there's a shopping mall attached to the hotel.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Allister Albert, Marketing at Pan Borneo Hotel Kota Kinabalu (Airport Hotel)
Responded 25 Apr 2023
Dear Arcticfoxman, Greetings from Pan Borneo Hotel Kota Kinabalu! Thank you for taking out time to rate us at 5-star for your experience. All of us are delighted that we could ensure an excellent service during your visit and we would gladly welcome you with open arms for your next visit. Thank you once again for your feedback and we look forward to welcoming you back to Pan Borneo Hotel Kota Kinabalu. Warm Regards, Management of Pan Borneo Hotel Kota Kinabalu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mohd Haaziq Pillay wrote a review Dec 2019
Kuala Lumpur, Malaysia23 contributions45 helpful votes
I stayed at pan borneo from the 7th till the 11th to attend a wedding having occupied the executive suite and the adjoining room for my 3 kids. The rooms were nice and the staff friendly and helpful. However i am disappointed with the house keeping facilities. I say this because although the sheets are made up daily the rooms are never vacuumed and the toiletries replenished. I remember the biscuit crumps remaining on the carpets as it was on returning to the rooms on many occasions. As the carpets are not vacuumed and as carpets are known to collect dust in our tropical weather my daughter fell sick on our return to Kuala Lumpur. The hotel is packed by tourists from china and korea and this probably is the reason why the house keeping staff are always in a hurry. On one occasion my rooms were never cleaned right till the evening.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Deviga C wrote a review Nov 2019
2 contributions
duvet cover stain internet system are poor, call to inform operator they give reason alot of guest are using wifi. unacceptable reason given by operator on duty. after 1 hour call the wifi sytem still slow no one came to rectify. Good things- room good accept duvet cover stain. other then that all good. cafe house food nice. view - nice swimming pool good
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trish C wrote a review Oct 2019
Perth, Australia22 contributions4 helpful votes
We had a lovely week at this hotel, which made up for its age with such friendly service and helpful staff. The free daily shuttle service into the city was excellent, happy hour drinks very good value.
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Date of stay: October 2019
Value
Cleanliness
Service
Room Tip: Ask for a room that is not right on the busy main road
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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katwong62 wrote a review Oct 2019
Kota Kinabalu, Malaysia14 contributions32 helpful votes
The buffet food spread is fantastic in terms of selection and taste showcasing the various ethnicity of the state populace. And the rates charged is very reasonable for the level of service and variety available.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pari Pari wrote a review Sept 2019
Singapore, Singapore61 contributions14 helpful votes
+1
This hotel is located at Putatan area, a 8minutes drive from Kota Kinabalu International Airport. I had an International Makeup Workshop at this hotel, the ballroom/eventroom was good. Had a two-nights stay here. Very good room. I had a very good night swim at the pool area. Good breakfast & lunch buffets. The hotel was surrounded by very convenient mall, shops, ATMs, a morning-till-night market, you can find all good food almost everywhere near the hotel area. 15-20mins drive up to Kota Kinabalu. The only matter that disappointed me was the day the complimentary airport transfer should pick me up but didn't. It wasn't arrange at all. When im in the Grab, then the hotel staff called me saying the driver was on his way which was already too late.
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Date of stay: September 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 138 - RM 162 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Soluxe Hotel Kota Kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictPutatan
NUMBER OF ROOMS
320
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PAN BORNEO HOTEL KOTA KINABALU (AIRPORT HOTEL) (R̶M̶ ̶2̶0̶0̶) RM 143: UPDATED 2023 Reviews, Price Comparison and 127 Photos (Putatan) - Tripadvisor

Frequently Asked Questions about Pan Borneo Hotel Kota Kinabalu (Airport Hotel)
Which popular attractions are close to Pan Borneo Hotel Kota Kinabalu (Airport Hotel)?
Nearby attractions include Tanjung Aru Beach (6.3 km), Tanjung Aru Perdana Park (6.9 km), and Lok Kawi Wildlife Park (5.2 km).
What are some of the property amenities at Pan Borneo Hotel Kota Kinabalu (Airport Hotel)?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pan Borneo Hotel Kota Kinabalu (Airport Hotel)?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pan Borneo Hotel Kota Kinabalu (Airport Hotel)?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pan Borneo Hotel Kota Kinabalu (Airport Hotel)?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Pan Borneo Hotel Kota Kinabalu (Airport Hotel)?
Conveniently located restaurants include Brass Monkey Cafe & Bar, Sunset Bar, and Coco-Joe's Bar & Grill.
Are there opportunities to exercise at Pan Borneo Hotel Kota Kinabalu (Airport Hotel)?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Pan Borneo Hotel Kota Kinabalu (Airport Hotel) have airport transportation?
Yes, Pan Borneo Hotel Kota Kinabalu (Airport Hotel) offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pan Borneo Hotel Kota Kinabalu (Airport Hotel)?
Yes, dry cleaning and laundry service are offered to guests.
Does Pan Borneo Hotel Kota Kinabalu (Airport Hotel) offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pan Borneo Hotel Kota Kinabalu (Airport Hotel)?
The staff speaks multiple languages, including English and Chinese.