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All reviewsbig smile on his facebasic understandingexcellent housekeeping servicesenglish languagelong overdue vacationsanto domingo areago hand in handsolving problemsyour hard earned cashsalt waterfacing the oceanswim up barhotel complexfew wordsspecialty restaurantsprivate beachbeach restaurant
Disgusting place to stay when you pay for a 4 star resort. Horrible customer service, having you pay for a safe and not being able to get a key for the safe. Junior ocean view suite is not at all what pictures show.. false advertising....More
*Check in & room services
When I booked my vacation through Sunwing, I requested to have jacuzzi in my room and I paid for it, and when arrived at the resort at 12 pm, I was told that my room ready at 3 pm, so...More
The bed smelled like sweat. The bed railing was held by a toilet roll. The window in the bathroom did not close. The sheets did not cover the entire bed. The beach was not the best. The beach chairs i would say about 25percent were...More
My daughter and I stayed here March 5-12, 2018. We had a great experience. We did our booking through Sunwing. We arrived at check in around 7:30pm with no waiting. The lady at check in was very nice. We paid extra for a safe in...More
The Hamaca hotel used to be a great resort...many years ago when it had different management. Now, it's a dump full of drunk Russians and most Dominicans wouldn't even step foot in it. If you like to party, get drunk with bottom shelf liquor (they...More
1 Thank Amglucy
Response from Walter C M, Director General at Be Live Experience Hamaca SuitesResponded 5 weeks ago
Good morning Dear Customer,
We greatly appreciate your comments because that way we have the opportunity to formally apologize for any inconvenience experienced in our hotel. We hope to receive you again so we can show you how much we have improved.