"The room was top spec, so comfy and the double shower was like having a massage. The spa was so nice, I will remember to book a treatment in advance next time as its so popular!"

"We booked slots at the Spa in advance as suggested as use of the spa, as well as the hotel's location were reasons to visit. The Spa is excellent and clean and well run. Our son thoroughly enjoyed a relaxing massage."

"Visited the spa after having the most wonderful Swedish back massage. The spa itself is insufficient for multiple visitors and maybe there need to be some investment to expand the spa."

"The spa was well appointed, with a lovely pool that was more like a giant hot tub for 40 with jets along the side - although I suppose you could swim laps in you wished. The sauna and steam room were nice."

"We had 2 trips to the spa at the hotel. I had a facial and the next day my husband and I had a couples massage. Christine did both my facial and massage. Louise was my husbands massage therapist."

"We had a great time, totally satisfied with the facilities, the staff, the location and the ease of booking, checking in & out etc. Fully intend to return and stay here again."

"Spa: Very disappointing experience overall. We were booked in for facials, which itself was nice and the beauty therapist doing them was lovely and friendly, however our overall spa experience was poor."

"We stayed here for our anniversary, it was a very beatiful experience. The staff is wonderful, special thank you for Doina, Daniela si Mina, they was so professional and helpful."

"Booked the hotel to stay at with a Santai Spa package with Afternoon Tea for a Hen do/ Bridal Shower. Spa was nice, some times got a bit busy but generally relaxing and clean."

"Friendly staff - superb setting - a place to come and really unwind or be as active as you want to be. Would highly recommend this place. Spa facilities and leisure facilities were immaculate"

"We used the spa both days and found the facilities great with a relaxing atmosphere. There is a separate elevator to the spa, so you don't have to walk through the hotel in your gowns."

"We were greeted by a warm welcome from reception staff who took our bags while we went to the spa for our treatments. We got to the spa area and we got changed went to to the relaxation room."

"The sauna is only really big enough for 2, so whilst relaxing, the door kept opening with others seeing if they could fit in. Very awkward and kind of defeats the object of the spa experience."

"We stayed here a few months ago for a night as a treat to ourselves. We fell in love with it and thought it would be the perfect location for a couple of nights for our local honeymoon."

"The staff were happy to hold unto our luggage before check in and after check out while we discovered the city, However we booked this hotel as it had a spa as advertised. The Spa was an utter disappointment."

"The spa comes with robes slippers and a water fountain, as well as infused water. Away from refreshments and additional decorations, the facilities in the spa are relaxing and enjoyable."

"He even called the spa to let us know we would be a little late (lots of traffic). We had a booked session in the spa which was nice and relaxing as we had it to ourself due to COVID restrictions."

"To be in these extraordinary surroundings and looked after by the charming and enthusiastic young staff who put their all into making us happy. To have the place to yourself when the crowds go home is indescribable."

"Had a two nights stay and spa at this hotel a very warm welcome and atmosphere throughout our stay. The spa although not really my thing is very impressive and well organised."

"Very spacious and clean, no problems at all. The pool, sauna and steam room were lovely, they were very careful with covid and made sure everyone left once they’re time slot had finished etc."

"Check in was smooth and our room was ready early, but as we had spa treatments booked, we went straight to the wellness area, whilst our bags were placed in our room. The treatments and pool were lovely."

"Staff are very efficient and the Service they provide is prompt and friendly. It is altogether superb value and seems to have attracted a clientele many of who return year after year."

"This is a nice spa hotel with beautiful rooms, two nice restaurants and good service. We enjoyed the spa itself, but it was quite small and could use some additional offers."

"Our stay was exactly what we needed… relaxing & enjoyable. We had a suite with private hot tub & it was lovely to be able to relax in there, followed by a beautiful meal and a sleep in an incredibly comfortable bed!"

"Just love this place, not the best or worst spa in the world but certainly not too shabby! They are consistently great though, lovely surroundings, lovely staff, amazing treatments and lovely food!"

"Our treatments in the Forum Spa were excellent though. All the facilities were clean and everyone at the spa was very professional. Gabby gave me a wonderful facial and she was friendly and professional!"

"The spa is also recommended. We had a treatment Monday and it was so good we booked again the next day. The room was clean and spacious, with plenty of plug sockets for hair dryers, rollers and straighteners."

"I would check the spa opening times, as they were closed Tue and Wed, and sometimes opened from 12pm. The spa is accessed via the 1st floor corridor or via their separate entrance from the street."

"The Spa facilities were very good - just a shame about sauna which wasn’t working! My wife enjoyed the Lavender Spa - beautiful surroundings and ambience - she receive an excellent massage by Debbie."

"Small pool and a sauna and steam room. Half the bench in steam room had tape across it as tiles missing so multiple people trying to squeeze onto 3 feet of bench, not very smart in these Covid times."