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Pool2 - Picture of Le Méridien Phuket Beach Resort

Photo: Pool2

From Review : Our third and possibly last visit. of Le Méridien Phuket Beach Resort
                  Pool2
                  январь 2013
Вид из номера
Luna de miel
The pool on our side from above
Great Beach, Disappointing Stay
ddolomite wrote a review Jan 2013
Sydney, Australia3 contributions1 helpful vote
3.0 of 5 bubbles
Having stayed at Le Meridien twice before we were looking forward to a great holiday at an amazing resort, coupled with brilliant service and friendly staff. Unfortunately this seems to be Le Meridien of the past. Extremely high prices including a total rip off for wi-fi useage,
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Date of stay: January 2013
Response from Jehan_Suanico, Marketing Communications Specialist at Le Méridien Phuket Beach Resort
Responded 7 Feb 2013
Dear "ddolomite" We are truly sorry to read from your review that you had a less exceptional experience during your recent stay with us. We certainly value each guests' feedback as we continually review our service offerings. Please be assured that these have been positively taken on-board and shared with the relevant managers so that they can address with their team particularly on our associates service delivery. Our internet connection fee is only THB 400 per day for at least 3 devices and we also offer free Wifi at our public areas. With regards to the food standard, I have been informed by our F+B team, after thorough review of the incident reports, that we have yet to receive a complaint regarding the issue you mentioned. However, we are certainly keen on addressing your concern and would like to ask for your assistance in this effort. May we invite you to share further details of your stay through jehan.suanico@lemeridien.com so we could look into this and check the venues you visited. We appreciate your time in posting your feedback and our sincere apologies for not having met your level of expectations on this occasion. We do hope we will have the pleasure of welcoming you at Le Meridien Phuket Beach Resort again. Kind regards,
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