We arrived on August 27th at the Riu Palace Riviera Maya for a 5 night stay. When we arrived at 4:30pm, the check-in was speedy and efficient and our room was ready. The room was spotlessly clean. The A/C kept the room nice and cool even though it was quite hot outside. The room had a programmable safe (laptop friendly),... More
What is Certificate of Excellence?
TripAdvisor awards a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.