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Part of one of the lobby sports bar. - Picture of Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Photo: Part of one of the lobby sports bar.

From Review : My Stay during ThanksGiving week. of Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Part of one of the lobby sports bar.
Check-in and walkway to restaurants on the lobby floor.
Part of the lobby elevators.
Very decorative floor at the elevators.
Part of the view from our room..
An excellent view.
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astro14 wrote a review Dec 2019
Atlanta, Georgia183 contributions57 helpful votes
+7
My stay at this hotel was great with exception of one very important factor that bring the overall rating down. Let me start with the very coordinated service from the greeting of valet personnel to the check-in staff at the front desk. We arrived at 1:30 am due to our flight
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Date of stay: November 2019
Response from Denise-HiltonHelp, on behalf of management at Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Responded 3 Dec 2019
Dear astro14, Thank you for taking the time to share feedback on your recent stay with us. We're very sorry that your peace was disturbed by other guests and to hear that you experienced an undesirable level of customer service from any member of our staff. Please be assured that we will address your feedback with the appropriate members of our staff. We do hope you give us another opportunity to share a more positive experience with you. Safe travels.
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