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Very nice, but no more on offer ! - Picture of Palm Court at The Langham, London

Photo: Very nice, but no more on offer !

From Review : Incredibly Disappointing of Palm Court at The Langham
Very nice, but no more on offer !
Afternoon tea Langham / belle présentation mais qualité décevante
Afternoon tea Langham / belle présentation mais qualité décevante
Afternoon Tea was disappointing
Afternoon tea
Sandwich selection
Reserve a table
2
Thu, 23/09
20:00
Stu151 wrote a review Aug 2021
Wickford, United Kingdom1,136 contribution348 helpful votes
The Langham is the “home of afternoon tea” and offers “something for everyone who loves tea” One of the key ingredients of afternoon tea is the tea itself, and while the Langham like most hotels of this quality offers a range of teas, many people will pick one of Earl Grey or
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Date of visit: August 2021
Response from Sarah Kundi, Director of Food & Beverage at Palm Court at The Langham
Responded 3 weeks ago
Dear Stu151, Many thanks for taking the time to send feed back from your recent visit to Palm Court. I was very sorry to read of your disappointment in the experience, especially as this was a belated celebration following lock down. I would like to assure you that this experience is not reflective of our usual standards and would very much like the opportunity to remedy this. If you would be so kind as to contact me directly, I would very much appreciate discussing your experience in further detail. Kindest Regards, Sarah Kundi Director of Food & Beverage sarah.kundi@langhamhotels.com
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