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Triple deck sandwich from the swim up bar over cooked chips. - Picture of Renaissance Kuala Lumpur Hotel & Convention Centre, Kuala Lumpur

Photo: Triple deck sandwich from the swim up bar over cooked chips.

From Review : There Is Much Better For Half The Price of Renaissance Kuala Lumpur Hotel & Convention Centre
Triple deck sandwich from the swim up bar over cooked chips.
This was a steak  as served with the smallest piece of steak and the smallest piece of corn you have ever seen and cost around $A65.00
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Thumbs up! ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป
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Other Recent Reviews

Steve c wrote a review Dec 2019
Sydney, Australia523 contributions84 helpful votes
This is NOT a five star hotel I have never been to a Five Star Hotel That does not have milk in the room to make Coffee or Tea even if it was only long life milk. After a long day flying from another country and 1 hours drive from the airport we arrived in our room 11.00 pm.
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Date of stay: December 2019
Response from ren_kualalumpur, General Manager at Renaissance Kuala Lumpur Hotel & Convention Centre
Responded 26 Dec 2019
Dear 554SteveC554, First and foremost, we sincerely apologize for the less than satisfactory experience and we are sorry for the inconvenience you have experienced. We do take the feedback of our guests seriously and thank you for your input. I will be sure to share your disappointment with my team and we will build training processes for our associates to be sensitive towards guests' needs and not to have situations like these arise in the future. I do realize that this in no way makes up for the inconvenience you went through, but I do hope that you will not let this mar your impression of the hotel and would appreciate it if you would give us another opportunity to welcome you back so we may provide you with a refreshed experience which we pride ourselves in. Best wishes, Bipan Kapur General Manager
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