1) - Cigarette Smoke filled the air as you enter tiny lobby. They still use paper-only check-in/Registration.
2) Front-Desk clerk gave us a key to Room #217, There was just one "Little" problem.... When we got there, there was a 'Do Not Disturb' hang-tag (strange, right??) and *gasp* our key did NOT work. To top it all off.... Several swipe...
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I recently received a copy of your review of the Extended Stay America Indianapolis - North. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
We know that our guests have multiple hotel choices, which is why our...
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