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I always stay at this fabulous Hotel! I was just there Sept.8, 9, 10, 11! Miles was great in managing our reservations and very accommodating! We love George the famous doorman, who goes out of his way to get us anything we want! Even makes reservations! Zion is a delightful housekeeper! I have seen her on many trips and it feels like I am at home! She is so friendly and accommodating ! Cudos to Isabella, and Diego! Concierge! And Clara! A great hostess and wonderful person! Feel so welcome! - Picture of The Towers at Lotte New York Palace, New York City

Photo: I always stay at this fabulous Hotel! I was just there Sept.8, 9, 10, 11! Miles was great in managing our reservations and very accommodating! We love George the famous doorman, who goes out of his way to get us anything we want! Even makes reservations! Zion is a delightful housekeeper! I have seen her on many trips and it feels like I am at home! She is so friendly and accommodating ! Cudos to Isabella, and Diego! Concierge! And Clara! A great hostess and wonderful person! Feel so welcome!

From Review : Awesome, fabulous and wonderful Hotel experience! of The Towers at Lotte New York Palace
I always stay at this fabulous Hotel! I was just there Sept.8, 9, 10, 11! Miles was great in managing our reservations and very accommodating! We love George the famous  doorman, who goes out of his way to get us anything we want! Even makes reservations!  Zion is a delightful housekeeper! I have seen her on many trips and it feels like I am at home! She is so friendly and accommodating ! Cudos to Isabella, and Diego! Concierge! And Clara! A great hostess and wonderful person! Feel so welcome!
I always stay at this fabulous Hotel! I was just there Sept.8, 9, 10, 11! Miles was great in managing our reservations and very accommodating! We love George the famous  doorman, who goes out of his way to get us anything we want! Even makes reservations!  Zion is a delightful housekeeper! I have seen her on many trips and it feels like I am at home! She is so friendly and accommodating ! Cudos to Isabella, and Diego! Concierge! And Clara! A great hostess and wonderful person! Feel so welcome!
I always stay at this fabulous Hotel! I was just there Sept.8, 9, 10, 11! Miles was great in managing our reservations and very accommodating! We love George the famous  doorman, who goes out of his way to get us anything we want! Even makes reservations!  Zion is a delightful housekeeper! I have seen her on many trips and it feels like I am at home! She is so friendly and accommodating ! Cudos to Isabella, and Diego! Concierge! And Clara! A great hostess and wonderful person! Feel so welcome!
I always stay at this fabulous Hotel! I was just there Sept.8, 9, 10, 11! Miles was great in managing our reservations and very accommodating! We love George the famous  doorman, who goes out of his way to get us anything we want! Even makes reservations!  Zion is a delightful housekeeper! I have seen her on many trips and it feels like I am at home! She is so friendly and accommodating ! Cudos to Isabella, and Diego! Concierge! And Clara! A great hostess and wonderful person! Feel so welcome!
So Happy to be Back at the Towers at the New York Palace
Absolutely Wonderful
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diann w wrote a review Sep 2021
Scottsdale89 contributions42 helpful votes
+5
The Towers has ambiance and the staff exceptional! The rooms are exquisite! I love the location and can walk to most of my favorite places! I have been staying here for years and never had a bad experience! I love the Cathedral View and feel special to be treated to an upgrade
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Date of stay: September 2021
Response from Becky Hubbard, General Manager at The Towers at Lotte New York Palace
Responded 2 days ago
Dear diann w, Thank you so much for taking the time to share your feedback. I'm so glad that you enjoyed your recent stay in The Towers. I truly appreciate you taking time to recognize a number of our team members. I will be sure to thank them for taking such good care of you throughout your stay. Please come visit us again soon! Best regards, Becky Hubbard General Manager
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