Dear customer: We are pleased to know that despite you have had some inconveniences at the beginning of your arrival, we could give you more than you expected, making you to spend a good time with us. We have considered your valuable comments about the beach beds, beach towels exchange, and drinking water in order to follow them and improve them, also we would like to take the time to thank you for all of those compliments. We hope to have the chance to serve you once again in the near future. Regards, Victor Mercedes