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From Review : nicest ”Omotenashi” of Four Seasons Hotel Macau
nicest ”Omotenashi”
Last minute getaway break!
フォーシーズンズ マカオ コタイ ストリップ
come uno se l aspetta
フォーシーズンズ マカオ コタイ ストリップ
温かいお出迎え!!
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HERO662 wrote a review Jul 2019
Amagasaki, Japan751 contributions118 helpful votes
+5
ベルボーイ、レセプション、コンシェルジュ、ハウスキーピングの全スタッフの態度、コミュニケーション、サービスは、5つ星ホテルの中でも最高の「おもてなし」を感じました。 もちろん全体的な雰囲気は落ち着いてエレガントで、ヨーロピアンツアークラッシックです。 今回のホテル決定の動機は、前回隣のホテルに滞在しながら偶然にもBelancaonの朝食をとりそのサービス態度の素晴らしさに感銘を受けたからです。 たぶん私たちが期待を持ち過ぎたのでしょうがBelancaonでの夕食は???? Attitude, communication & services of
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Date of stay: June 2019
Response from Kris K, General Manager at Four Seasons Hotel Macau
Responded 7 Jul 2019
Dear HERO662, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Meanwhile, thank you for your feedback regarding our Belcancao restaurant in which it will be shared with the culinary team for improvement and follow up. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager
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