Beach - Picture of Melia Buenavista All Inclusive The Level & Spa, Cuba
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From Review : BEST RESORT IN CUBA!!! of Melia Buenavista All Inclusive The Level & Spa
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My fiance and parents visited Melia Buenavista between February 17- February 24. We had an amazing time at this resort and had nothing to complain about. The resort is truly a hidden gem with a beautiful location, luxurious looking buildings, elegant music, gourmet food, some of…
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Date of stay: February 2012
Response from Ernesto O, Manager at Melia Buenavista All Inclusive The Level & Spa
Responded 2 Mar 2012
Dear Valued Guest, We thank you immensely for taking the time to share your detailed experience with others and for your nice comments about our resort, food, and service. It is very satisfactory to know that we became the scenery of a family vacation. It´s always nice to travel with the family. I am overjoyed to read that your visit to Melia Buenavista was a dream trip and that our staff made you feels welcomed and loved. We will keep on working hard to provide the best of all ourselves. Our goal is always to exceed our guests´ expectations. Our main commitment is to maintain the high standards you have experienced through consistency training to our staff; of whom we are very proud and believe is the finest in Cayo Santa MarÃa. Thank you for your kind remarks about your butler Edel and Lucas. They will be very happy and pleased to read throughout your review. Comments like yours encourage our staff to be better. If you would like to plan your 1st anniversary with us, please contact me. I look for forward to welcoming you back to Melia Buenavista very soon. Best regards, Ernesto Osuna
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