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Frankie & Benny's New York Italian Restaurant & Bar

The Orient, Trafford Centre, M17 8WW, England
+44 161 747 1600
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  • Excellent19%
  • Very good26%
  • Average17%
  • Poor18%
  • Terrible20%
10 Mar 2018
“Nothing better to than average”
23 Jan 2018
Open Now
9:00 AM - 11:00 PM Hours
Italian, American, Pizza, Diner, Vegetarian Friendly
$$ - $$$
The Orient, Trafford Centre, M17 8WW, England
All Details
Write a ReviewReviews (313)
Traveller rating
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1 - 10 of 311 reviews

Reviewed 1 week ago

Poor service, staff appear to be less than interested. Had to send some of the food back, the Onion Rings looked as if they were from a packet from Farmfoods. When I sent them back the chef looked at me in amazement! When I asked...More

Thank stephensmith8
Reviewed 12 May 2018 via mobile

Been here a few times and have always left happy. However this time we left hungry and disappointed. To start the tables were tacky and not clean and the menus have changed they are so "branded" I know this restaurant is a branded one but...More

Thank Jc3ps
Reviewed 1 May 2018 via mobile

Tried to have a meal here on Saturday the 28th April, walked in with my partner and step son didn’t look too busy one section was nearly full but the rest was empty I counted 6 staff and 2 managers we waited for 5 minutes...More

1  Thank chezzader
Reviewed 29 April 2018 via mobile

Not been in here for at least 15 years , will be that long again or never before I go back The smell at the bar was awful , was told it was the dish washer. Told 20mins for a table , forty minutes later...More

2  Thank julie f
Reviewed 28 April 2018 via mobile

I'm not one for visiting chain restaurants, however to appease my nephew we came here for lunch. On arrival we were greeted quickly by a member of staff and given a private table so that I could quietly Breast feed my baby. We were offered...More

Thank CheshireKat1984
A TripAdvisor Member
Reviewed 20 April 2018 via mobile

Visited here with a school trip of 52 people. The restaurant were helpful and extremely well organised and things couldn’t have gone more smoothly with our pre order. The food was great and the kids portions so generous! Thank you!

Thank A TripAdvisor Member
Reviewed 13 April 2018

Food was good and tasty and service was spot on... we gave it a 8/10 right there.. then the Chocolate Fudge Sundae arrived for our eldest and it jumped to 10/10.

Thank GB1UK2008
Reviewed 7 April 2018 via mobile

on entering this branch my wife and daughter found the service very poor and the food and drinks were slow in coming ..the meal as been cut to the bone.. please I hope you don't ever waste your money here and seriously I hope it...More

1  Thank josephhaley6
Reviewed 2 April 2018 via mobile

The bar smelt of sick, food took forever which could be forgiven as it was busy but it came cold. A member was left without hers for 10 minutes, the fries were forgotten, 15 mins later after notifying 2 members of staff they finally arrived...More

Thank Georgia May H
Reviewed 24 March 2018 via mobile

Had a great meal, staff efficient and very friendly, nothing too much trouble. Will definitely return.

Thank Angie D
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Ask a question
Questions & Answers
9 March 2017|
AnswerShow all 2 answers
Response from Zzz K | Reviewed this property |
It's has options. But not a whole menu. Symbols next to meal Double check before ordering
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly
Open Hours
9:00 AM - 10:30 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: The Orient, Trafford Centre, M17 8WW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Trafford
  • Phone Number: +44 161 747 1600
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